The Riad is a lot prettier in real than the photo, especially at Night once they put the candles on the central chandelier. The Riad is quiet, and not many rooms for a homy feeling. The staff was very pleasant and discreet.

The massage I booked was really bad and expensive. But that's just because the masseur was not really trained, and i'm very picky as I have massage every week. The owner was present during our stay, maybe a bit too obvious. The location is further up in the medina, not really central located, there is nothing to do outside; it takes at least 5 minutes walking through dodgy streets. Overall it is a very pleasant experience !

The Demeures is beautiful, relaxing and well run. The courtyard around the pool is delightful- breakfast, lunch dinner or just hanging out. Food is delicious. We liked it even better than the other great restaurants we ate at. The staff is wonderful and simply superb! Nothing was too much trouble. Booking taxis, reservations, helping with everything! Rooms are large and comfortable. We met Zoë, the owner/manager who explained that her mother and grandmother had designed and built this special retreat and many of the staff have been with them from the beginning. All that love for their business and commitment to perfect service surely showed in our experience of staying there!

The only thing to be aware of is that the hotel is tucked away in a maze of small streets. Taxis can easily find it. But don’t plan to go out walking. Traffic on main streets is downright scary😁

The Riad had been built to very high standards using local craftsmen and materials, the woodwork was exceptional. Our room was large , comfortable and well lit with plenty of storage. Breakfast was great and served around the pool on the central courtyard, evening meals was served around the pool or on the roof terrace, the food was very good. All the staff were helpful and welcoming, I enjoyed the Hamman

Nothing really.

Everything about our six night stay was relaxing and perfect. Our suite was sprawling, beautifully decorated and ideal for me and my two teen boys: truly the most beautiful room we've ever stayed in. The courtyard was a magical oasis of calm. Staff was friendly and attentive (and refused tips), and Zoe, the owner, quick to help with our every request -- and even to hand deliver and administer a Moroccan cure for my son's upset stomach! Honestly, she made us feel so welcome and at home. The location was ideal, the kids playing soccer nearby in the medina a complete non-issue (they even passed the ball to us a couple times as we passed by). Bonus: expansive roof space for stargazing and listening to the call to prayer, and excellent dinners.

The only thing I didn't like is that I had to leave.

Absolutely beautiful Riad/room. The peace and serenity of the space. Wonderful relaxing breakfast. Lovely showers and toiletries (the best shampoo/moisturisers of any hotel spa ever). Such warm and friendly staff. Always welcoming.

The hamman needed a bit more notice to get going. Didn’t expect to pay extra to use it. Little thing- but refil of complimentary water would have been a simple and in-expensive touch.

very comfortable place to stay, almost like home

the breakfast served were all the same every morning for a week.

The location and helpful of the staff, particularly Bob. The room was very clean and comfortable

The hotel was expensive so there could have been a replenishment of biscuits in the room and the pool could have been a little warmer. The lighting while eating dinner was too poor to see what I was eating which was annoying.

Worth staying in a Riad and not in a chain hotel as it is a unique experience. The rooms have air conditioning, wifi and refrigerators which was very convenient. This Riad is in the north end of the Medina – about a 15-20 mins walk to the main mosque and taxi’s are available (lots of the Riad’s are not accessible by car so this is a nice feature). Has a lovely pool in the courtyard and a rooftop deck where you can relax in the sun. They also have a spa and private Hammam if you are interested in that. Would highly recommend you accept their offer to arrange pick up from the airport. Staff were very helpful and friendly and able to arrange taxis as needed. Breakfast is included and is served poolside. It follows the same formula each day with croissant, muffins, cakes, pancakes, with a boiled egg, fruit and yogurt. Fruit and pastries change daily, and the poolside setting is lovely. We had dinner there one night which was nice not to have to go out on our first night – the Tagine’s were very nice and we were able to find a nice wine.

Everything in the hotel

The access to the hotel is far from ideal and many people would not want to come or go except by taxi, although the hotel is not far from the centre of the Medina. Motorcycles are a nightmare and the city authorities should ban them within the Medina.

Staff where great, food was lovely and the Riad was beautiful. We where able to drive in as they had parking outside the front. It's little far from the main square if you don't know the place.

I'm 99% certain, the towels around the pool the didn't wash but instead folded back up and put on the sun loungers, so other guests would have just thought that they were fresh towels and used them. It's also not a warm poole, I don't mind especially in the heat, but when they say heated you think not cold. Apart from this the whole thing was great.