We had a wonderful vacation, the hotel is very comfortable and modernly decorated. Srdjan from the reception is very professional, kind and always willing to help. The breakfast is at the level of the best hotels in the world...

One big problem is the spa area inside the hotel. Local people come to the gym and swimming pool, I had to turn around a couple of times and go back to the room with the children. Too many people who are not guests. You need to make an improvement and solve the problem.

Property was excellent, food was divine especially at the terrace/bar and the different pool levels were fantastic! Allowed for peaceful holiday

No toiletries and no tea replacement in the room. Some staff were inexperienced and didn’t handle themselves well (one member sought the need to explain to me what choux pasty should taste like when I didn’t like the dessert and thought it as dry - having eaten it at many Michelin star restaurants).

We loved the 5 star top notch service from an incredible team. From Breakfast, lunch to evening dinner. The helpful team at front desk and also help with our luggage. Nothing was a problem. Such a friendly & helpful crew. Heavenly beds, soft pillows, pillow scent to ease your mind. Toiletries in both bathrooms from dental kits to cotton pads and buds.. Ideally situated also. Walking distance to Portomaso and Spinola Bay. Beautiful outdoor heated pool. Gym, spa. Various restaurants. Quadro & Palios. Incredible sea views from.our room. Beautiful patio furniture. We stayed in 4400 middle Bay suites. This Hotel has it all.

Hotel was exactly as we expected.. So clean and comfortable. The staff were so accomating and friendly. Breakfast was exceptional with its vast choices and great service Well done Dagonara Westin

Didnt like no direct access to indoor pool but had to walk through workout area in fitness club

The Staff made this Hotel. Well trained, polite, helpful and actively spoke to guests around the public areas. The food was delicious in all outlets. The hotel itself is very nice. Being Christmas around our stay , it was Tastefully decorated. The New Years Eve Gala was fantastic.

The noise insulation between rooms, especially where inter connecting doors are in the rooms, is poor. We had booked 2 rooms, and we requested to move from them. The staff were great dealing with this request. Once we were moved, it was much better and we all slept well. The Hotel grounds are impressive , but the immediate surroundings outside the grounds are not so appealing , buildings are not maintained and look un kept. Just my observations , but felt perfectly safe at all times.

The inside pool is within a gym, which is open to non-guests... They ten do go from gym to pool without showering... Also general spa culture is bed with eople going from spa to pool without showering... Generally for a hotel of this level to allow public to enter an in-house gym is not acceptable

The large outdoor heated pool was great, the kids loved it. With an air temperature of 16oC it wasn't for me but they spent nearly an hour it it every day so it a big attraction. The buffet breakfast is also excellent, I can't think of anything they didn't have on offer!

The area around the hotel has lots of bars and restaurants, but it lacks that history and charm of some of the old areas in Malta like Velletta, Birgu or Rabat. That said the distances aren't far and easy to get to. Overall its still a great hotel

staff were very good, but it falls short of the extremely high customer service expectation of a five star hotel

Staff will benefit from further training for 5 start service,

The room was large and airy with a great sea view. The hotel is well located in St. Julians close to all the amenities. Whilst you are close to everything the hotel is an oasis of calm away from the busy roads. The breakfast buffet offers a wide choice and the staff are very friendly. Our first night we arrived late and ate at the lobby restaurant. The food was excellent. Special thanks to Andrii Putria the service express supervisor for assistance with the booking and to the concierge Joseph for arranging a guide to take us to Gozo at the last minute.

I have no negative comments about the hotel

The location was perfect. We had a sea and pool facing room which was very comfortable and spacious. The cleanliness was evident everywhere. Hotel facilities were great. Staff were very helpful and friendly and a special mention goes to the concierge, Joseph Fenech, who was very helpful in trying to sort out a problem we had with delayed baggage. We tried every restaurant in the resort and they were all great. A special mention also goes to Jade and Daniel from the Boathouse restaurant who were very friendly, attentive and provided great service. Would certainly recommend this hotel.

Nothing negative to say about this hotel.