The hotel was beautiful, the staff were friendly and helpful and the room was comfortable and clean. We loved having the carousel bar in the hotel. We never sat at the carousel but didn't feel we needed to cause the rest of the bar was nice and we could see it from the other tables. The location of the hotel was perfect! Walking distance to everything in the French Quarter.

I got notified that I could upgrade our room and get early access to the carousel bar so I chose the upgrade (it was not a small amount extra that I paid). When I got to the hotel I discovered that the upgrade only allowed me the option to pay for early entry which would have been a couple of hundred dollars extra still. That was disappointing but everything else was wonderful so it was okay.

We were travelling with kids and one night a very "considerate" guest from another room has decided to smoke and the smell was omnipotent. We called the reception and they were very accomodating. They moved us to an upgraded room and hellped for a smotth transfer! The pool area was really nice and the barman was excellent. Be warned: it is a very popular hotel so it can be crowded at times!

Room was rather small but the upgraded room was apcious and moderm. Breakfast was only a la carte and healthy options were a little limited for our kids.

Loved the location and how we could pop in and out of the hotel in between Nola activities. Our room was super comfortable with an amazing bed and great daily room service. The rooftop pool and poolside bar were super fun and a great relaxing thing to do to cool off after walking around the French quarter. The staff was super friendly and helpful. I loved being at the carousel bar and staying in a place with beautiful old style architecture and rich history.

The pool area could be a bit cleaner. The shower was just average and felt a little old. Food from the poolside bar and room service was not great.

We were in NOLA for a bachelorette party. The hotel is in a great location for exploring the French Quarter. It is charming and makes you feel like you went back in time. The staff were friendly and helpful; they even had spa employees handing out cold towels at the pool. Facilites were up to date. AC worked fabulously. Pool was clean and stocked with plenty of towels. The gym is small but kept clean. The restaurant jazz brunch was fabulous.

The smoke detectors had blinking lights that made it hard to fall asleep. The bartenders by the pool were very slow and not efficient; they were not open to having a tab/card open and encouraged us to charge everything to the room. You do have to show your room key to security if you enter the hotel after midnight. Traffic around the hotel can get crowded, so order your Uber/ Taxi to and from the airport with extra time added in. Double rooms have full size beds. Check out was slow if you were looking to get an itemized receipt (as stated above, the bar made us charge to our room, so we needed the itemized receipt).

Location and facilities. Staff were friendly.

I thought during the recent Tropical Storm/ Hurricane that there would have been some communication by staff to guests. There was no communication at all and this did surprise me. If things had developed beyond what they were it would have been good to have received communication on what was operating within the hotel. Totally appreciate that skeleton staffing were only available but even a note under each guests door would have been appreciated. I even checked the Hotel Monteleone tv channel, but nothing.

- Location was awesome. - Every single staff member was lovely and helpful. - The doormen were stars! - Housekeeping was excellent. - Loved the old world charm! - The Carousel Lounge was the best, and the bartenders were so nice and fun. - We had the best time ever!

Small negatives: - The pillows were useless, they just mashed down into nothingness. - The shower situation was outdated; climbing into the tub to shower is dangerous. - No makeup mirror made it difficult to get ready. - The temperature regulation in our room was capricious - full blast vs. no air were the choices

Location and staff are exceptional. The bar is gorgeous and the lobby is inviting. Cars are parked at the hotel, so I had no concerns about my vehicle. The maid service does a fantastic job - what we have been missing since the pandemic.

We had 3 rooms. My sister's room had a spacious bathroom with long vanity. My room had a very small bathroom with virtually no vanity area. On the plus side, the shower was strong and the water nice and hot.

The location, room, comfy bed, and room service, were all spectacular. While it is pricey, the room was well appointed, and the housekeeping was top notch. The turndown service every night was so nice to come back to after a busy day.

When we arrived, they said they could not check us in due to a computer problem, but miraculously, at check-in time exactly, the computers were up and running. It was strange and they weren't very nice about our needs to get into a room and get changed as we were meeting friends for dinner. Obviously, rooms were ready and waiting as it was only an hour before check-in time, and they weren't willing to accommodate us or let us into a room. We had a large suite booked, and it seemed odd to me that they could not figure that out to let us in the room. I had confirmation to show them as well, but they insisted they could not let us into any room at all. Sincerely hoping this won't happen again during our next visit.

Monteleone is a hotel that maintains a classic approach to the hospitality business. A time traveler will not be able to guess the year, every detail give the sensation of vintage, in the positive way. The hotel is located at the limit of the French quarter, not directly involved in the more loud and colorful section, but close enough to get there in a matter of minutes. A special mention for the very efficient staff.

Guests with back pains/problems will not appreciate the rather soft mattresses of otherwise very solid beds.

it was perfect. best location when staying in the quarter. elegant decor marvelous sense of history just walking around. great stories about the Monteleone. it can’t be beat when wanting a true tourist experience and the romance of New Orleans.

it was to easy to get inebriated at the beautiful carousel bar.