The hotel is beautiful, it has a nice big open reception area. Quick and easy check in. You then enter a large stylish lounge with the bar within it. A very appealing area to relax with a drink before bed. Three lifts all working quickly take you to a nice corridor and your room. Beds very comfortable, nice coffee machine and shower. Room Service available also which we didn't use. No noise and blackout curtains allowed us to have an uninterrupted sleep. We went for breakfast 9 am on Saturday morning and it was really well set out. Loads of Continental style pastries, meats and cheese, yoghurts etc. The Breakfast included also a full Scottish Breakfast which was served buffet style, the quality of the food was very good and id recommend tagging breakfast on to your stay. The restaurant itself is very nice and we may look to eat in it if we were staying again in the future. Location excellent about 100 yards from George Square, 300 from Queen Street Station.

Couldn't suggest any faults from our stay. Everything was very good.

Breakfast was good 👍. Needed more gluten free options - most supermarkets sell gluten free sausages as standard now. Gluten free bread wasn’t seen - it was a help yourself buffet not table service order what you want so options should be available. Decaf coffee wasn’t up to the mark. Otherwise the tea selection was great including decaf tea !! 👍 Great location !! 👍. Housekeeping did a good job. Bed was fine.

The toilet in room 601 didn’t flush very well. Needed multiple flushes waste of water. The room backs on to the room housekeeping uses as store etc also it seemed the noise from the next building were working was ongoing carried over? The heating controls were puzzling.

Loved our stay at this hotel. Clean room, huge, comfy bed, fridge (no freezer section), large TV, ironing board and iron. A really comfortable room. Excellent bar and lounge area downstairs. We we able to store our luggage onsite on our last day and made use of the bar while we waited for a late train. This hotel is a 3-5 minute walk to Glasgow Queen St station.

The shower screen only covers half the length of the shower base, so water sprays out onto the floor and toilet when you shower. Apart from this flaw, the bathroom is nice.

The decor throughout the hotel is very chic and clean looking. The bed was comfortable and the breakfast tasty. Coffee maker plus fridge are good extras in the king room. The bathroom was clean and the towels changed daily, good toiletry products in the shower. Shower powerful and hot, with a hand held shower hose as well as a waterfall style overhead shower.

There is no mirror beside a chair or table. You can put make up on over the sink or by standing at the full length mirror. I did move the bedside table to the full length mirror to lay my make up and brushes on. The air conditioning/heating is set at one temperature and can only be changed by the front desk. Ours was set at 20°c which made sleeping difficult the first night. Would be a better idea to be able to move the temperature in the room even if it was over a scale of 5°c ie 17-22°c The glass shelves were a little dusty but that can happen within a day or two with glass.

On arriving we were very impressed by the large foyer and reception area, beautifully furnished with plush seats and tables . We were equally impressed by the pleasant and helpful attitude of the staff. The room was perfect.. spotlessly clean , and attended to , and replenished by housekeeping staff each day. The breakfast was brilliant , everything on offer , including blackpudding. Plates and cutlery were sparkling clean.. which is always reassuring. I will definitely be using this hotel again.

I wanted to watch snooker coverage on BBC 4 and the tv set wouldn't connect to it.. small criticism really .

Location is fantastic for access to the city and the train station. Even though central it is just off the main square so its very quiet which means you get a great nights sleep. We could check in earlier than the stated time as room was ready so that made the arrival even better. Breakfast was good with very attentive welcoming staff.when we asked for something they didn't have on the buffet they got it for us straight away which was great.

Gym is very minimalist with not a lot of space or equipment, but its not really what you go away for so only a small negative.. There is also a very uneven floor outside the entrance to the gym that should be highlighted as unsafe when you trip over it

I recently stayed at this property for my wedding, and I can confidently say it was one of the best hospitality experiences I’ve ever had. From the moment we arrived, the hotel’s cleanliness and attention to detail were immediately noticeable. Every corner of the property was impeccably maintained, creating a welcoming and relaxing atmosphere. What truly set this stay apart, however, was the incredible staff. Every team member was friendly and attentive, but a special mention must go to Ellie, the manager. Ellie went above and beyond to ensure our stay was nothing short of perfect. From helping us with personalized recommendations to checking in regularly to see if we needed anything, her genuine care and dedication were truly remarkable. Ellie’s warmth and professionalism made us feel valued and well cared for, and it’s clear she takes great pride in ensuring guests have a fantastic experience. Thanks to her and the wonderful team, our stay was unforgettable. I highly recommend this hotel to anyone looking for top-notch service and a pristine, comfortable place to relax. We can’t wait to return!

There was nothing I didn’t like about the property.

I am quite impressed with the building's design. The space is both clean and inviting, creating a lovely atmosphere. The staff are friendly and welcoming, making for a pleasant experience overall.

I was disappointed to find that my room, which I booked based on the website's advertisement (picture)of a big balcony window, did not have one. I chose this room specifically because of the advertised window feature. Unfortunately, I was unaware that there were two different room types with the same name. This should be more clearly differentiated in the room descriptions, as the initial advertisement was misleading.

I have done a very favourable review on trip adviser. Breakfast was lovely. Liked the easy entry to dining room and fact we could pick our own table. Breakfast well laid out and good quality and choice of food. Only slight snag was that the small pastries were all gone by 9am on Monday, 22/4.

OK. Front of house staff mainly great but just before I left on the Monday afternoon I went to buy a bag of crisps. I normally pay by card for everything but on this occasion I went to pay with two £1 coins. Member of staff could have been a tiny bit more pleasant in telling me they only took cards. I felt about a 100 years old. Male member of staff was lovely though and at other times front of house staff went out of their way to show me how to get to places.

Nice decor, clean and tidy, lovely breakfast!

We had already called in advance to ask about early check-in and it was confirmed that our rooms were ready hence arriving early (we had a wedding at 4pm nearby and had requested this at time of booking - then called to check on the day). He kept repeating himself, saying how it doesn't matter if we have been told that on the phone - he would have to check. Why tell us on the phone we can check in early, then state it doesn't matter on arrival and that the room may not be ready?! The room was actually ready, he was just giving the impression he was trying to be awkward. The ladies on reception the next day were so pleasant and polite. It's a shame he didn't have the best attitude!