Located close to the I95 and West Palm Beach airport, the hotel was easy to find. The staff were very welcoming. Both the room and bathroom were clean and very spacious. The bed was particularly comfortable. The buffet style breakfast offered a fair variety of items including self made waffles. The hotel overall appeared to be in good condition. There were signs of wear in some places it wasn’t tired looking.

I didn’t like the TV control, but that’s just a personal thing as I like what I’m used to. There were a few tiny bugs running about, but we expect that in Florida.

Accessible room was spacious and made.mobility within the room possible. The handicap parking spaces were right outside the door and near the room with a ramp. Hotel was very close to the airport. Missiana was very helpful at the front desk and went above and beyond.

Pillows were very flat and uncomfortable. Breakfast was not the quality I am used to at Hilton properties. Almost no fruit, no granola and a 4 slice toaster that wasn't big enough for the size of the bread. We opted 2 get breakfast elsewhere on day 2.

We stayed at this hotel after a long day of moving. We had to catch our plane, so it was perfect for us as we had to be up at the crack of dawn. The front desk staff was phenomenal and very helpful. The night attendant knew we were leaving early and offered to make us some breakfast the next morning if we wanted. When we go up the next morning, she was there with a smile!

Wish the prices of the snacks were lower.

From the moment that we arrived at the hotel, the front desk clerk Shakira was pleasant and helpful. This is our second stay here and each time she made check-in a breeze. We also visited the restaurant in the Hilton next door, and Ashley and I can’t remember the other young lady’s name were very pleasant and accommodating. They all had a servant’s heart and very cheerful. Sean the cook did a great job in preparing my order of food. Clifford who works in the dining hall has such a great way with the guests and maintaining the dining area efficiently. 2 thumbs up for all!!

Having to leave so soon!

Very close to the airport and close to the West Palm Beach VA Medical Center

Could have had better parking for handicap folks. Only just a couple at the door and then stuck further away. Maybe they should consider the one that is the furthest away be moved to across their entrance.

Liked the breakfast and everything other than my view

Our view was really bad: room 212... I knew it wouldn't be beachview or anything but the hvac and roof view was a bit drab... I'm sure I could have asked for a different room being as this was a handicap accessible room, but I didn't ask, just enjoyed my stay outdoors (great room for anyone handicap)

We paid extra for early arrival since we were getting off a ship in ft. Lauderdale. Got there at 10, told the room wouldn't be ready until after 1. Rode around, had lunch, got back at 1, room not ready but Jean at the desk came thru and gave us an upgrade to King Deluxe. Room was spacious and clean. Didn't have breakfast as we checked out at 5:30am to catch a plane. Besides our early check in not ready, everything was fine.

Honor early check ins. We paid for it. A cleaner pool would have been nice to go swimming

That the shuttle bus picked us @ the airport . The shuttle bus took you places! The shuttle driver Kevin was really nice and pleasant!!! Kevin gave us good pointers about the night life. How to travel to get a plane in Fort Lauderdale. Kevin is definitely a good asset to the company. Fabian gave us a number to call for a taxi driver . In which his name was Cliff, very knowledgeable about the area. Nice and friendly , Cliff is a good asset to the company. You definitely needs to keep Cliff and Kevin on your staff. Kari had some good breakfast this morning. She's a good asset. She's very friendly and knowledgeable about the breakfast. Even though she had just got a new toaster , we learned it together.

Nothing

Everything inside the hotel was great. The staff was welcoming, the rooms were a great size and I loved the quiet pool area. The breakfast was very good 2 be complimentary. My stay was great, I will be staying here again.

The beds couldn't been a little bit more comfortable. I would have liked if you guys had complimentary parking.

everything was clean, staff was kind and helpful, pool was great and stayed open all night... not over crowded ... bathroom was huge ... room was very spacious

breakfast staff was rude ... he stopped breakfast early ... we had to pay for parking which was weird because it wasnt a valet or parking garage it was a normal parking lot