Excellent and very hospitable hotel. The second time I stayed there and celebrated my birthday here. Staff’s care and goodwill towards guests makes the stay in the hotel very pleasant and unforgettable.

Everything is perfect! SPA and Restaurant! Views! Location!

Breakfast is amazing

Booked the executive room, and with the expensive room you expect everything to be perfect. However no batteries in tv remotes, pool on the roof to cold (fixed after 1 night) seating in restaurant all the way in the end and no spa slippers present.

Check in was stand out - excellent staff at reception made us feel welcome immediately. The saunas and pools were fabulous, all surrounded by cosy, warm and inviting relax areas. The food, from breakfast through afternoon cakes to dinner, were superb - we loved the veggie / vegan options. The room was exceptionally clean and spacious.

Access to the property via public transport is a little tricky - they do offer paid shuttle services which are reasonably priced, however, a free shuttle service to the nearest train station would have been ideal.

That's a family hotel owned for more than 100 years. One can feel and appreciate the family care for the concept. Everything is very nice, and it feels like a real 5-star hotel: the atmosphere, the rooms, the view, food, and the spa. Pets are also very welcome with a small present. The summer fresh mountain air and peaceful nature make one feel relaxed and happy.

The spa area is absolutely exceptional, the gym is fantastic, and the entire property exudes warmth and care, making you feel truly at home. Simone (Frau Ronacher) added a personal touch by greeting us in the dining area every evening, making us feel incredibly special with her charm and hospitality. We are already looking forward to returning!

Nothing

It is a top notch destination facilities and food was great very well run and recommended

The only issue is that there is no AC in the rooms. When we were staying it was no issue and we slept with the terrace door tilted but it could be an issue in hot days

Comfortable stay, the staff was really nice and did the extra mile for us, evening arranging a special birthday celebration. The location is great and you can easily start your hiking right from the hotel without moving the car. Wide selection of food and verace for breakfast and great dinner menu.

From a 5 stars hotel I would expect something more in terms of facilities and level of decoration, as well as bath products in the room just to mention one. There are more than one swimming pool but none is big enough for swimming, the steam bath room was not working during our stay and the grass outdoor was not kept clean and short in all areas. Not major things but definitely can be improved.

Warm Welcome with a glass of Prosecco. Nice room. Excellent Spa Facilities, professional staff at Spa for treatments. Great choice and quality of Food.

Some of the restaurant staff were not up to the standards, especially around the Xmas dinner. Had no clue what they were doing. Should not happen at such a hotel.

We love the thermal pool and sauna facility. The room is and hotel every where are very clean. The restaurant half boarding is a bit disappointing. Food isn’t good, and staff there might be seasonal and not seem to be happy

Staff and food in restaurant are not 5 star not even 4 star

Stayed at Ronacher many times before and definitely planning to stay again. Pool area is wonderful. Hotel is very clean, staff polite and helpful. Place is lovely and non pretentious.

At some moments young staff seemed overwhelmed with everything. Lack of choice for vegetarians. Vegetarian meals for dinner are boring, too greasy and not so tasty.