Stayed in room 412 and was glad that am able to park the car on the same level as my room

Was a little difficult to getting into carpark as you have to get out of your car if you are solo and scan on the left side to open the gate

The kids and I had a great time. Loved everything. Except!! Our room smelled strongly of urine. Perhaps it’s a weird cleaning chemical??…anyway, it was an awful smell, but we got used to it

See above

The indoor heated pool, sauna and spa area is excellent with bathroom facilities. The fully equipped gym is also excellent, including an exercise room with mats. The room was quiet, clean and comfortable. So handy to 86 and other trams. Easy access to the city. Short walk to Southern Cross Station. Heaps of meal options plus The District shopping centre 5 minute walk away.

The in room washing machine would not work. The seal was not fitted properly, which could have been the problem (room 415). No clothes horse. No shower cap was provided. The shampoo, conditioner and body soap were on the basin bench which upon arrival I moved to the shower, I found the placement odd.

Looks beautiful inside. Apartment was lovely. Felt comfortable. Location was perfectly close to everything. Lots of wine & dine venues. Close to Marvel! Easy access to a lot of things and reception was super helpful. Heated Pool / spa was awesome, worth the daily swim & relax. Always working never faulted.

The smart tv wasn’t so smart, could not use, the remote functionality was poor, internet didn’t work even though it was connected. Could not use and reverted to watching movie on iPad :( couldn’t use theatre room because what wasn’t advertised was that you needed to supply your own HDMI cable + laptop to use facility and had to pre book. Mattress was hard but pillows were lovely soft.

As described, comfortable place to stay when you have a longer trip. Kitchen is fully equiped, beds are comfortable and good layout. Very close to trams that take you into the city etc. Groceries and necessities all with walking distance. Its also nice to have a pool, sauna and gym facilities included when travelling for work.

Rooms a little small, especially the living room if you want to add a rollaway bed- gets very squishy. The pool is commonly full of children playing and the gym has very old equipment.

The apartment was a good size and had all the conveniences I needed.

When I arrived, I was told my room wasn't ready and that I had to come back in two hours. When I arrived back, I was advised that I didn't have a room booked and that in fact it was booked for September 2024, despite me having two emails of confirmation to show. The staff did manage to secure us a room, but still made out that I messed up the booking and I was at fault - despite them verifying my room two hours prior.

Pleasantly surprised by the high quality, comfortable furnishing's, & the spacious rooms all in a secure environment Ideally situated close to public transport, & the city centre Professional, friendly & efficient staff really just topped off our stay I highly recommend the Sebel

A bond was charged, which was not expected or discovered till checking in. I was also told it could take up to a month to be returned. Perhaps not a large amount but to a pensioner, quite significant

The location was great, it allowed us to do a lot of walking around the city. I absolutely loved the kitchenette and supplied cookware; I have a lot of food intolerances and it is great to be able to cook for myself while I'm away. I didn't want to go home to my own kitchen after using the apartments! The entire hotel is beautifully styled, I loved the vibrant colours and art. Last but not least the spa was amazing; I didn't get to check out the gym or sauna as I was only there for a few days.

The property was great value for the location and the view from the balcony overlooking the river was beautiful especially on a warm night enjoying a beer. I had trouble finding the car park and a staff member walked out personally to show me . We had a concert at Marvel stadium and such a short walk and easy to get to from our apartment. Would definitely stay here again .

No lift access to the upper car levels . That I could see. And lack of signage .

Good size of 2 bedroom apartments, nice balcony, good kitchen facilities, large fridge, spa Front desk staff were very helpful and friendly

Some of our guests checked in later at night, I was advised they simply needed to tell the staff my name, however two of them had a very difficult time checking in as the staff wanted all sorts of other information - clarify what you need so it's consistent between your staff Access to the spa is insane - going outside in a bathing suit in winter to get to/from the spa and pool?? Figure out a better way for guests to access this so people on the street aren't seeing your hotel guests half naked freezing outside Dryer in the apartment was useless - several hours trying to dry a few pieces of clothing is not acceptable. When we asked at the front desk, the staff already knew it was an issue, so please fix this