I am giving it 10. There were so many negative reviews I almost did not book it - but it was perfect for us two for two nights! For a Standard Double room we had a very spacious room. They have kept the old french style doors within the renovated room which add a cosy and lovely touch to the room, but also made it more privative as the room had a private closable hallway. Bed is very comfortable. Location at the Place d'Erlon is the center of the city - under 5 mins from the Reims train station and under 5 minutes from a tram stop going to the TGV station. The place is surrounded by bars and restaurants. I recommend Aroma close by for a great culinary experience.

For some reason the cleaner came to ask to clean the room in the morning of our check out? I'm sure this could be better coordinated e.g. they are sent after we have checked out.

Convenience: Located about a five minute walk from the train station. So great for non-car travellers. Room: Cute, clean and air conditioned! When the staff put us on the 4th floor during the summer I was a bit worried. I thought we were in for a hot sleep. But it was instead so comfortable and charming because we could over look the fun on the street below and stay cool. Atmosphere: We were here during the Olympics and the Main Street here was so charming, with free concerts and people dancing. Staff: So helpful and warm. Breakfast: Decent coffee, great bread and butter, and I could cook my egg to order :)

Baggage & stairs: Tough to get heavy luggage into elevator due to stairs.

Location was great. Good breakfast for cheap

Just a little older place with some things falling off. Nothing bad. Depending on room, can be noisy. Street was noisy but I was too tired so it didn’t bother me. Parking is a tad complicated; in low emission zone so I think the car needs to have a pass prior. But the hotel makes the parking cheaper in the garage that you park in closest to the hotel which is nice (~12 instead of ~17)

the best western is in the city centre of Reims, the parking lot for your car is right at the beginning of the street where the hotel is located. The location is stunning. The hotel itself was in an old building, parts of it were renovated for example the fairly small but well equipped breakfast area, parts looked fairly outdated like for example the hallways. In the rooms the bathrooms were recently redecorated, but the bed room itself showed its age with some peeling/loose wall paper for example. it was very quiet.

in need of some modernisation, but this most likely made it so affordable.

The staff is very thoughtful and pleasant. Breakfast has everything you could look for. Rooms are very clean. One piece of advice for drivers: if you park in the underground parking lot across from the hotel, select your daily/2-day fare upon arrival.

We stayed in during the weekend and could hear some noise from the bars and pubs around.

The rooms were clean and comfortable with the little things one needs, kettle, shampoo, warmth, nice bed, etc. Location is super central. Moments away from Notre Dame and on a pedestrian area so all restaurants near by. City hotel, not silent, but very convenient. Breakfast served as a buffet. While it’s compact, there is everything there. Nice choice, well laid out, cozy atmosphere. Staff very friendly both at check in and check out. No irritation or long procedures. And most importantly, my dog was allowed in the hotel and the rooms! He loved it. Thank you

This isn’t going to impact anyone’s stay, but the hallways to the rooms (although with nice carpets and painted walls) could be a bit more cozy.

Central location with plenty of restaurants, shops and sightseeing goals in walking distance. Paid parking a stone's throw away. Very kind and helpful staff. Very good breakfast (at additional cost).

Bathroom on the small side. Wooden floors leading to noise from overhead neighbors.

Good breakfast, very friendly, helpful , they sorted our carparking, amazing underground car park nr the hotel and perfect location to explore Reims from

Perhaps a bigger room, but you get what you pay for , the bathroom had loo with no washbasin but shower and basin in separate area next to it, ensuite, and the drains ponged a bit, in the bathroom.But it was all very clean

Our car broke down and we booked into this hotel last minute. I asked if we could check in early and had a message saying yes. The welcome was super friendly. Room was small, clean and comfortable. Bathroom was small with a great shower. Location was fabulous. We had our dog with us and could t have been made to feel more welcome. Would return.

Nothing.

Conveniently located to the center of town and the central train station. Staff was very professional and willing to help when we asked. Room was very quiet despite being located in a busy area.

A desk and chair were shoehorned into the room, making it slightly difficult to navigate around the beds.