Nice characterful place, with staff generally nice and caring. The room was huge, clean and comfortable. Location is spot on in the heart of Haarlem. Bed was comfortable but see below. Shower worked a treat and the bath tub was wonderful. It was the first time in years I decided to take a bath in a hotel! Illy coffee great but a bit plastic heavy. I did not take breakfast due to time restrictions. I would definitely stay here again next time I am in Haarlem.

The night porter decided to play some music loudly at about 6 in the morning, which woke me up and was not conducive to my mood that day. The room would be way better with better flooring. The laminate looks a bit cheap. Curtains instead of Roman blinds would be nicer and darker. There was enough room for a comfy chair, but had to make do with three dining chairs. The mattress topper is 10 cm short.

Excellent location, right in the heart of Haarlem. Our room had a nice view of the church and part of the square. We had booked the Deluxe room; the room was clean, well equipped and the bed was comfortable.

There wasn't always staff around at the reception to help us out checking in or out; people looked rather busy, but friendly nonetheless. The marble floors downstairs had a lot of cracks; you could say it adds to the overall atmosphere but it looked a bit rundown to me. Also, our wooden floor in the apartment had a lot of big black scratch marks that did not look nice. For the price we paid, I expect things to be rather flawless.

We loved this small historic hotel, which combined preserved architectural details with modern furnishings. The location, next to the commanding Grote Kirk and inside the historic district, was perfect for strolling along the narrow streets and canals. Most cars are not permitted in this central area, but cabs are allowed to pick up and deliver guests so managing luggage was a breeze. The rooms, with delightful views, have been cleverly modernized, and the beds are wonderfully comfortable. Breakfast was delicious, plentiful, and well presented in the Bistro. The ML Restaurant was exquisite. The staff was welcoming, efficient, and accommodating. They made every part of our trip easy and pleasant.

Great location right in the center of downtown Haarlem. Right across the street from a beautiful church. Can walk to restaurants and bars within seconds. Parking is in a paid (33 euros a day roughly) underground garage that is very close to the hotel. Breakfast is worth the money because you get a pre-set selection of various hot and cold items. Room was very clean and spacious. Staff were friendly and accommodating.

The beds were pretty firm and not super comfortable. The air con is a portable unit that only works when the hose is out the window, meaning if you want air con you have to hear all the loud street noise. Even with the window closed, the street noise is audible way into the night. The church side is a little quieter than rooms on the other side that face the bars. We had to change our original room due to the noise. The shower is rather small.

We ate outside the hotel - breakfast too expensive. Beautiful, historic building. Room was plain, but clean and quiet.

Hotel located on a walking street, we had a 5 minute walk from where the taxi dropped us to the poorly marked hotel entrance (I entered the hotel restaurant, asked for help, and a waiter took me to the hotel lobby). Going on a cruise, we had luggage to drag with us. Price you pay for staying in the historic district of Haarlem. I would do it again

Friendly helpful staff. No bike storage at hotel but secure undercover storage at facility about 250m away. Large room. Excellent location for sightseeing.

Hot water in the shower wasn’t working properly. Excess music noise from inside the hotel and bar/cafe noise outside the hotel until about 11pm. Only 2 towels on arrival, no hand or face towels, but they gave us more when requested. Room was cold and doona was thin; could not get air conditioning to heat.

A warm welcome and helpful interactions with all staff. The hotel has a cosy ambiance, in a tastefully decorated historic building. The breakfast too were to individual preferences and served in a delightful room overlooking the surrounding old part of Haarlem. If we travel back to Holland from Australia , we would love to stay again. A big thank you to everyone

Absolutely nothing.

The ML hotel was exceptional. Staff was incredible, food was great, rooms were perfect, and location was amazing. I traveled as a single woman from the US and this was the exactly the right way to do it. They were helpful, kind, and always responsive. I would comeback to this hotel and location again and again.

Central location, lovely view of St Bavo. Spacious room, tasteful decoration and good facilities. comfortable bed, separate bathroom and toilet. Original features, well lit and airy. Breakfast room nicely decorated. Professional, courteous staff - exceptionally helpful and obliging. Assisted with luggage and sorted out a problem with the room safe. Kettle and coffee maker in room, with good selection of tea/coffee/hot chocolate. The breakfast was fantastic - lots of variety and catered for gluten-free diet brilliantly. Very clean

Great friendly and helpful staff. Awesome location. Great size room and amenities. Best breakfast spread!

Everything was perfect !