Amazing location next to the station, connected to a small mall and a convenience store, and close to restaurants in the station and around it. Theoretically walking distance to some touristic points but probably best to get a cab (often available right away at the station, or via apps) or to plan to use nearby tram. Good comfy room. Organized. Good freebies/amenities.

I think no one there speaks English, but they do have a piece of paper in English explaining all you need to know… people complaining that they had issues with staff must have been expecting the staff to just speak fluent English, which is just not something you should depend on in Hakodate or in Hokkaido more generally.

The service from the staff was truly impressive. We initially booked a standard double room, but upon check-in, we were assigned a room at the end of the corridor where the Wi-Fi signal was inaccessible. After informing the staff, they promptly arranged a new room for us. To our surprise, we were upgraded to a very spacious twin room near the elevator. The room was so large that we could easily open 10 big suitcases at the same time. Two thumbs up for the staff—this level of service was truly appreciated! On top of that, the location is superb, right next to Hakodate Station, and conveniently close to the bus terminal and one of the streetcar stations. This was our second stay at this hotel, and we’ll definitely return the next time we visit Hakodate.

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Perfect location right off the Hakodate train station. Easily reachable when connecting from Shin-Hakodate and Shinkansen line. Very friendly staff. Lots of variety and choices at breakfast. Washer-dryer on multiple floors which lets you select your code and ensure no one else open the washer before it finishes. Onsen with hot and cold baths available. Reasonable prices during winter.

Only negative point is I received (after booking) scam emails on the Booking app from this property indicating I had to re-enter my credit card details for validation, which was obviously fake and scam. I did not receive anything else and since I didn't click, all was good, but it did made me wonder I everything would be safe.

Superb location especially if you are travelling by train to this property. The bus station and the tram station is super close as well. So all in all, it's super accessible. Rooms are roomy and spacious and the onsen is big and can cater many people. Look out for the free popsicle once you are done with the onsen.... a very simple and thoughtful gesture from the property.

I thought the hotel breakfast could been a little more exciting as in changes in menu and variety of foods served. Was there for 4 brekkie and it is the same daily. Not to say that it's not delicious but some variety daily will be fun.

It is a brand new hotel, close to the central bus and train station, very convenient. On the 1st floor there is a small shopping mall, a gym and a Lawson store. The Japanese breakfast is good, lots of choice, especially the milk 山川牛乳. Soundproofing is excellent.

I stayed there for 2 nights, there is no room service, only the laundered towels, blankets, sheets and other guest linen. Not much choice of bread. I hope the hotel provides 2 bottles of bottled water daily. Bed is wobbly.

The team exceeded my expectations to always provided us right amounts of bath towels, pyjamas, toiletteries for my family needs , timely. I never had to call for missing/under provisioned items. Excellent housekeeping team , thank you. One out of my 4 my luggages was mistakenly sent to a different hotel, The hotel mgmt has graciously made arrangements to send it bck to my residence in Singapore without much issue. Thank you. The daily breakfast is excellent, my family enjoyed the family bonding time each morning looking forward to t awesome spread :) I will recommend friends & family to La'gent Stay Hakodate Ekimae. Its location beside the Hakodate JR Station & bus terminal is excellent.

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Very close proximity to train station, excellent breakfast buffet both western and Japanese choices. Rooms were spacious as we requested two twin beds. Staff was very accommodating, after we checked out early 7:00 to try to catch a train to Sapporo we discovered that all trains were sold out until 3:00 therefore we went back to the hotel and asked if we could check back into our room and stay until 11:00 and they honoured our request. We really appreciated their hospitality.

Location - just a few steps from the JR train station. Super convenient. Room - size was large for Japanese standard. Well laid out and bed was comfortable. Breakfast - large and varied spread featuring fresh, great quality Hokkaido produce. They offered a limited quantity of non-homogenised fresh milk which was super creamy and yummy, not to be missed. Service - excellent from reception to breakfast and room service. Onsen - large natural hot spring water with a great atmosphere of a traditional onsen.

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Very conveniently located next to the train/bus station, as well as with ample parking space if you're driving. It is also within walking distance to a number of attractions, such as the morning market, Red Brick Warehouse, and various historical buildings. Staff were friendly, helpful, and professional. The rooms are a little on the small side, and can be cramped if you have a lot of luggage. Breakfast was delicious!

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The staff were very helpful. The housekeeping staff were cheerful and friendly. I paid at the restaurant for the breakfast buffet, which was very varied and interesting, in a really nice bright room. The onsen was large and very relaxing with good toiletries.