Hotel is in a great spot for Old Town and the cable-car up the mountain. There was always someone in reception. They have parking but was unfortunately full when we arrived (my fault - must remember to book next time). There are bars and restaurants just a few minutes walk away (closest bar is about 100m) The room was perfect for our two nights.

Parking, as with many cities, can be a problem. We cruised around for 10 minutes before finding street parking. Not too bad. There is an underground car-park (Philippeville) nearby but the spaces are small (we went in, tried parking, then left).

I love the location of the hotel close to tram stop and very easy to locate I love the view from my window and the kitchen help me a lot and all the staffs are nice.I will love to stay in this hotel again for my next holiday

Them refuse to change the towels in my room and they said it's not possible to change the towels secondly the stove up is very slow when you are cooking in fact I use hours to boil rice🍚. the management of the hotel should do something about the stove up I was so frustrated😤😔 when I was cooking 👨‍🍳🍲

Nice comfortable room in very good location ten minutes from train and in the centre of town. Wifi and tv worked well and able to leave bags. Bathroom fine as was the little cooking area. View from window was lovely.

Room not serviced (for 2 day stay), not sure if this is standard in France. While there was coffee/ tea making facilities there was no coffee or tea supplied (although coffee capsules were available at reception for a reasonable price). Reception closed for an hour during the day which can be a problem if your intending to leave bags.

This hotel felt very secure and is in a great location in the center of town, very close to the teleferico and pedestrian streets. I appreciated their offer of private parking (9EUR/day) as they mentioned the street parking was very dangerous day and night (and I saw evidence of 2 broken windows on their street). There was a partial balcony, and bathtup -- it felt like a hotel room with a kitchenette.

The kitchen is a bit small but is adequate for a small meal and they do have a breakfast offer (11EUR). Some parts of the hotel felt very well-used.

The location of the hotel is very good, right in the centre. I liked that in the room was little kitchen with the fridge and a stove, so you could storage your food and cook something quick to yourself. There were also pots, plates, cups etc. The bed was very big and comfortable. The view from the room was good too. The WiFi was also working good

Unfortunately, the kettle we had in our room didn’t work. It is also a bit inconvenient that the reception is closed from 12:30 to 14:00

I loved having the kitchenette. Size of the room and bathroom was great.

While it was advertised as a non-smoking hotel, there was a heavy smell of cigarette smoke on my floor. When people stood outside the lobby (on the sidewalk) to smoke, I could smell smoke in my room (with window open). The staff only said there was nothing they could do. To have an effective non-smoking policy, requires a means to enforce it.

Location was great, really in the town center. Room was large and clean. Facilities inside the room -- notably kitchen -- were very good.

Staff was good, unfortunately they did not warn us about the end of breakfast time on Easter Monday so we missed it. The notice on the room about that was written in very small letters.

Next to the innermost town center. Close to a public purking. The receptionist allowed us to save quite some money in parking by offering us the last available parking slot in the parking, although we had not booked it in advance.

Room was not that large, but not smaller than expected.

Its excellent location, very close to Victor Huge Tram Station and many cafes, shopping, Bastille Fort, just two stations away are Bus Station and Train Station. Room was neat and clean.

However, as it is a residence hotel, room was not cleaned everyday and also fresh towels were given only once.

This location is perfect! A couple minutes from the river, the tram, main shops & squares... you couldn't wish for a better location. Pricing was extremely reasonable, especially compared to other properties. You get a small fridge, a stove, microwave, lots of cutlery etc -- really enough to be self-sufficient for quite a long time. The room is spacious, bright with big windows which open so you have a pseudo "balcony". The bed & pillows are comfy, the shower water pressure was great. Staff were friendly, and entering the building was simple (through a code) after 9pm. A perfect stay, honestly!

If you're thinking about parking your car at the hotel, definitely request it as soon as you book -- they don't have enough space for everyone. We parked at the Esplanade parking (which is 10 minutes walking from the hotel and is completely free, just non-monitored -- definitely worth it if you don't leave any valuables in your car).