My room was a good size for a single traveller - a twin room with ensuite. Wifi worked well - I'd requested a room with good wifi and was told that being near the lift would help this - no idea why! All the staff I interacted with were very friendly and helpful. Breakfast was lovely and a good range.

No real issues. One small one was that access to a bedside power point was not straight forward as it was hidden behind the bedside cabinet which needed to be kept pulled out for access. I couldn't find any signs showing where the swimming pool might be, and when I asked at reception I was instructed to go through the car park and round the back. Isn't there better access through the hotel anywhere?

The breakfast and dinner were as we expected, very good quality but just surroundings a little dated but in keeping and expected that from the booking photos, all staff were excellent! Pool was lovely, room quiet at rear with a view and large window for air in hot weather. Check out 11am. Room service if required and a bar.

The cleaners could have done little more, especially in our bathroom, it had dirt around the toilet base and not the cleanest room overall. Dated surroundings often does make it an environment where cleaners can be overwhelmed, not too surprised but this was out only issue and for the money we were very pleased with our stay. The spa was booked up for treatments, I wish I’d have checked this before booking but the. Again we did book fairly last minute.

Very handy to get to as it is situation just off the main road and has ample parking. The hotel has a spa which they managed to fit us in with at very last minute. The hotel has a very nice feel to it and has a variety of rooms to relax in outside of the room. The staff are amazing. Very accommodating and they are clearly very good at their job. They made our stay a million times better.

It does not have a secure, indoor space to keep bicycle - just an outside rack. However, the staff were very accommodating, moved us to a downstairs room and allowed us to keep our bikes in the room.

We would like to compliment all of the staff that we came into contact with during our weekend stay, everyone was really helpful and upbeat, nothing was too much trouble. The Manager kindly put a heater in our room when we were feeling the cold. The senior waitress at breakfast, Linda, was very helpful and we shared some comical moments with her, all in good taste. Our evening meal in the bar was good and the breakfast choices were plentiful. The building is obviously well established and had some lovely features. We didn't use any of the spa facilities on this occasion.

The lift was a little unsettling and maybe needs updating when funds allow. The whole building needs a little TLC but it wouldn't stop us from visiting again and we appreciate how the whole of Hospitality and Leisure Businesses have suffered since Covid and the Lockdown period. Still need to stress how lovely the staff were and all dressed nicely in uniforms.

Even though it was on a busy road i couldnt hear the traffic. The hotel was very dog friendly and 'Bella' was warmly welcomed. There was a dog bed, bowls, towels and treats with an option to buy. There was an additional heater in the room which i used as it got cold. Oh the decor was lovely. It was clean. The staff were brill.

Maybe warning of minimum toiletries. There was soap. There was tea/coffee maybe herbal teabags. Also maybe you have plans of recycling in the future.

Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant.

Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.Nothing.Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.

Old world charm the staff were very friendly and courteous, and nothing was any trouble for them to do for us, breakfast was excellent and and hot full English was yummy, will definitely stay again in August 25, room was clean with an unusual glass wash basin

If you can call this as a fault was only that the hot water took a time to arrive at the shower head for which it did run hot.

Check was smooth friendly and efficient. Lady checking us in was very pleasant and helpful. The room was much bigger than we expected and was nicely decorated. We liked the colour changing fire particularly and the large shower. There was lots of storage room and lots of space to move about in both the room and bathroom. All was clean and pleasant. Breakfast was very quiet but full English was fresh with good ingredients. Buffet part was basic, but fine for us as we long as we have the full English we would not really take much from this anyway. We ate a meal in the bar area with family and the food was lovely, all tasty, well presented and freshly cooked. We really enjoyed it. Bar staff were pleasant and friendly.

Our only gripe was the size of the bed in the large room. The room could have easily accommodated a slightly larger bed. It seems smaller than a standard double as we kept elbowing each other in the night. However, the mattress was comfy and the bedding was nice and clean. I think the bed is one of the most important things in a hotel stay so was a bit puzzled as to why there was such a small bed in such a large space. We did mention this on checkout and the receptionist acknowledged our comments with grace and politeness.

The whole hotel was lovely. From the minute we walked in, the staff were lovely. When we got into our room, there was a dog welcome pack for our pup. It had a ball, some treats and poo bags. There was also a bed, bowls and a towel for the pup. The food was exceptional, and the bar was lovely to sit in for a quiet drink in the evening. Overall, we absolutely loved our stay, and we will definitely be back

The reception was lovely looking, very pleasant and helpful staff. The room itself had everything we needed.

We were told we were moved rooms to be closer to other guests. I wouldn't have mind but didn't feel it necessary to know what was more convenient for the staff. Due to being moved rooms our soap dispenser in the shower hadn't been filled. We used the provided bar so it wasn't an issue. We still had 20 minutes before check out and we were knocked on by the cleaners which made us feel rushed to leave. We were excited to use the pool but the water didn't look too clean. The smoking area needs updating/repairing as the stools looked like they had been stolen from a pub and the fence is on its way to falling off completely.