Location was very convenient, being opposite Tin Hau MTR station, with buses and trams available. The room size was great, although slightly dated. It was clean, comfortable and had all the usual amenities. Staff were very polite and accommodating. We didn't get a chance to use the pool or gym, but those facilities were available.

No breakfast is available at this hotel, although the restaurant in the basement has now reopened after COVID. However, there's a lot of restaurants nearby, so you're not short of food options!

Great stuff (reception is more than helpful,coz they also help us with planning our short trip to Macao) . Room service also takes attention to details. Great location, many reviews that distance to Metro station takes 5 mins🙄but it’s just opposite to hotel😅just need to cross a road from Tin Hau station. If you want to feel Hongkong vibe just take a breakfast near the hotel, there is a place with complex breakfast/lunch/dinner (depends on time you want have some food) just near the Watsons. And many restaurants arround,

Room was fairly spacious for the price in Hong Kong. Staff were very helpful and kind, front desk staff were kind and easy to communicate with, concierge was very helpful for when we were checking out to leave for airport. Cleaning staff were very friendly, accommodating and kept the rooms clean. Location is excellent as it is across from Tin Hau MTR station and a short walk to many restaurants.

Visited in winter and no heating from AC meant rooms felt a little cold at night. Room and bathroom fittings felt a little dated.

The location of the hotel is very good as it is opposite the Tin Has MTR station. Very Convenient. The daily cleaning of the room was very satisfactory, although they should remember to replenish the coffee and sugar sachets.

The hotel is slightly dated but in good condition and good value for money, so this issue is easily overlooked. On checkout, we asked to leave our bags with the hotel whilst we travelled for 3 days to China and then back to Hong Kong for our return home and both the person at reception and at the concierge desk refused, citing a policy in place. Apparently, they would only keep the luggage if we were returning to stay with them. Yet, when we booked it was advertised as "Left Luggage". The manner in which they addressed the matter was also disappointing and ended my stay at the Hotel and in Hong Kong with a bad taste.

Overall experience was excellent. We stayed in this hotel last year and found we like it a lot. We came for the second time and this time was 15 nights. Room is spacious enough for opening 2 large luggages at the same time. Location is good close to downtown shopping area in walking distance. The staff were polite, proactive, helpful and friendly. Always provided with good solutions. Room had been always cleaned up daily. We had night flight retuning home. They are so nice to allow us having a shower at the gym when we pick up our luggage before our long haul.

Bathroom fixture is dated but clean. Lack of electric socket next to bed for charging my phone but willing to provide extension cord to resolve this.

Location was excellent, 1-min walk to the MTR exit, plenty of bus/tram options, and there was a Circle K convenience store just across from the hotel, and other food options nearby as well. Rooms were clean, spacious and well-furnished, high floor with a great view, TV worked fine, bed was comfy, wardrobe had ample space. Amenities were decent, with a pool and gym, though the gym had limited machines and pool was rather small. Staff and concierge service was good, they were helpful when we had questions.

The gym and swimming pool were small. Room sound-proofing could be better - we could hear other loud guests along the corridor (though this only happened once and they were being extremely loud)

During our four night stay, we splurged for a suite. The extra space certainly enhanced our comfort. In addition to the en-suite bedroom, there was a separate living room and another bathroom. We were on the 21st floor, not particularly high by Hong Kong standards. Outside views were nice since the curved building gave us views to the west and the southwest. The staff were very friendly and helpful. The location of the hotel is great being directly across the road from the Tin Hau MTR station (Hong Kong’s subway system) from where you can go pretty much anywhere. The taxi stand is also a very short walk away, even with luggage. The price, when compared to similar hotels, was not too exorbitant. We will likely stay here again on our next visit to Hong Kong.

I loved my stay at the hotel. The staff are amazing. Andy at the front desk is wonderful. And also the staff at the concierge desk. So friendly and welcoming. The location is perfect. 1 step away from the MTR. A walk away from Victoria Park and Causeway Bay. Very safe area. The room was perfect for me. Clean. Spacious. There was a Coffee and Tea maker. I checked out after 2 nights to sleep in their sister hotel in Kowloon but after 1 night decided that I predered the HK side. I came back to the hotel and they suprised me with a suite.

Nothing. Everything was perfect.

I found the location very convenience, just outside the MTR subway entrance or tramway. Many local stores and restaurant with in 5 minutes walk. The room is considered a good size at this price range.

A little disappointment that the swimming pool was closed in Novemenber when the temperature was above 20C. Also, I was considering to extend one more night - Friday night. However, the price was almost double. I have changed to a nearby hotel for the extra day. Suggest that the hotel can consider to offer an incentive discount for their guest wishing to stay longer.

Convenient location, as it is just across the Tin Hau MTR station, and a station away from Causeway Bay, which houses a lot of shops and restaurants. Staff is helpful, efficient and responsive to your request. The room is clean and comfortable even though it was not that spacious.

On our second last day, our beds were not made. Other stuff in the room (such as mineral water, etc.) were replenished but beds were left untouched. Not sure if the staff forgets or in a rush but it was not too a big a deal.