Excellent breakfast spread as usual. Great buffet. Hotel location is central to everything. The mall is steps away. Everything is at the Chipichape Mall: Food, clothing , Pharmacies(5) Spas, Dentist. Everything you need from Head to toe. Yes. It here. My second visit and we might just visit again next year. Safety 10/10. My kid (15) leaves from the hotel to go to the restaurants on his own all the time. He love the variety of food choices here and of course the price. Don't hesitate. Very safe here. If I knew more Spanish I would consider buying a place here.

Visit was too short. Ho

The breakfast is basic and simple. the services in the dining room need to improve.

Parking lot was not included in the fee.

As a female travelling to Colombia for the first time, this was an amazing experience. I felt very safe and the room was fantastic. Staff very helpful and location was perfect. The buffet breakfast was the best I've had in a hotel.

There is only one thing that could be added to make it perfect - good coffee!! Offer capuccinos, espresso etc. The coffee is very average especially that Colombia is known for having great coffee!! A kettle in the room would be good to be able to make tea or coffee.

The central location, the mall, a grocery store, and big hotel across the street.

I’m a handicapped person( amputee) I gad to ask for chair to be able to take a shower due to my prosthetic leg can’t get wet. The staff showed me the handicap accessible room on the 3rd floor, but the only difference was that it had handicap bars and still no bench or chair. The view from that room was horrible, and it faces the restaurant. I did not switch because my original room had a beautiful view of the city and was in a higher floor

The Breakfast was typical for the hotel, and sufficient, you do have to go early to be able to find a spot especially if you travel during during a busy month such as December

The Check in is extremly slow, in my case it was 30 to 40 min, but there was a Woman with kids that had been waiting for more than two hours. It seems that they need to have extra staff for Decemeber as it is probably the most busy month of the Year. Also one of the Nights the Hotels Parking space was filled to Max Occupancy and I had to park in the Malls Parking Area, which was a slight incoveniance.

Great location being next to Chipichape shopping mall.

The car park system and charges were ridiculous. Nice hotel but unfortunately the car par staff and their ridiculous charges make me never want to stay there again. Also the restaurant and bar closes at 11pm which is not ideal for a hotel at this level.

Location is perfect and breakfast was excellent. It leaned more towards a brunch since they had some lunch items available as well. Security was always visible and friendly. Hotel was modern and up to date.

We didn't have access to rooftop pool and terrace. They claim it was undergoing maintenance

Very modern and new! Room was really spacious with a great view of the area. Loved that the bathroom has shower and not a bathtub!

Nothing, everything was beautiful! Only issue in my opinion is that the front desk takes too long for check in/out, however everyone was super nice and helpful!

It’s safe and clean this was my second time staying at this hotel while in Colombia and it his is where i will stay whenever i visit the staff is friendly and professional the breakfast is always good

There is nothing i didn’t like about staying here

Location, comfort, and staff

As every year, this is my complain: you (Spirito administration) need to change your policy about guest’s parking. Instead of it being an additional charge, why not just include it as an amenity that comes with the stay? I don’t think you would lose a lot but rather gain enormous (more business) if you don’t charge your future guests for parking.