Great view from the breakfast terrace, good selection of food at breakfast, great location, friendly and helpful staff

Shower was a bit small

EVERYTHING! The staff were amazing, every single one of them, so friendly and helpful and I love how you see the same ones everyday! The hotel is very beautiful, quaint and has great amenities. The roof top patio is STUNNING! I loved the AMAZING breakfast up there, with homemade breads and cakes and one night had a DJ. The kids playroom was an another amazing feature and they had bikes with a baby seat. The baby bed provided had beautiful bedding. Every detail in this hotel is nice, even the soap and the smell of the lobby. The vibe is relaxed and trendy. They went above and beyond to help us. They washed out baby bottles for us and interacted with our wild toddler. I will dream to go back to this hotel! It made our stay so special!

The shower is small

Close to the main attractions: harbor (5-7 minutes by foot), beach (3-4 minutes by foot) and the city center with the pedestrian street where there are restaurants and shops (4-5 minutes by foot). Don't miss for lunch or for dinner Osteria da Vittorio, located in the city center, where most of the clients are the locals (it's always full outside and inside and the food is great). The hotel is also close to the train station (4-5 minutes by foot), which is perfect for the ones who want to explore Cinque Terre, Sestri Levante, Camogli, Rapallo or Portofino. Our room, which was a triple room, was spacious and comfortable. The cleanliness is exemplary throughout the hotel, and the staff very kind. Breakfast, for the ones who visited Italy before, is typical Italian: lighter, yet sweeter (croissants, cookies, jams, honey), with some other options also, like cheese, ham, salami, omelette and fruits (apples and oranges).

There are no kind of vegetables available for breakfast (tomatoes, cucumbers, etc.).

Excellent hotel, far exceeding the star rating. Friendly staff, from front desk to housekeeping. Rooftop terrace for breakfast was delightful, with views across the town. Good choice of food for self serve breakfast. DJ/ music entertainment one evening was a great bonus, as was the on site restaurant. Easy access to the train station, beach front, shops and restaurants. Historical city with great architecture, and park areas. Recommended, will visit Stella del Mare/ Chiavari again in its own right.

Nothing. The Hotel and Chiavari a perfect combination.

Strategic location, few minutes by foot from the historical city Center and few minutes from the beaches. Perfect Greek restaurant in the same street. The hotel is under reconstruction. Rooms were spacious and clean. Small fridge in the room. Hotel offer very variable breakfast with very tasty local foccacia. We didn’t try the hotel restaurant, maybe with the next stay. Hotel offer paid parking in the underground garage few minutes by foot, you have to pick up the ticket for parking in the reception and you can unload and load the luggage in front of the hotel. The ladies in the reception were very kind and helpful, they order umbrellas on the beach for us twice and advise with the sightseeing.

X

We loved having breakfast on the (covered) rooftop every morning, Airconditioning was quiet and such a treat at the end of a hot day, staff were very friendly and professional, location of hotel was perfect : close to the beach and train station to nearby towns. Our room was big and comfortable. We loved our family stay here!

Nothing

Very nice facilities, rooms were clean and spacious and the breakfast at the rooftop terrace amazing! Lovely customer service that made us feel very welcome. Good location; walking distance to the old city and to the beaches. Parking was organized in the nearby underground parking and was convenient.

Breakfast time some of the items were unavailable/ finished if you arrived in the middle of the breakfast time (especially brioshes)

Great location, room was lovely and clean and larger than expected, AC was good, terrace was nice, breakfast was awesome, staff was super helpful and pleasant!

The ONLY thing that was irksome was that both for check-in and check-out the spaces out front reserved for hotel loading and unloading we’re all taken - and not by other people checking in or out. We were able to park briefly in handicapped spots out front but it would have been nice. But that was the ONLY issue with our stay! Will definitely recommend!

We like to location of the hotel, it is close to Portofino town - place we wanted to see end explore. Also the price was reasonable. Staff very kind and helpfull, especially in the restaurant during the breakfest. Our room was big and spacious with balcony, so you can easily move around with all your suitcases and things. We like that. The bed was comfortable.

Breakfest offer could be better. We know some 3* hotels with much much better food offer. Also reception staff could ask guests about their stay, how was it, did they enjoy their stay etc. That would be nice. So the hotel management can have feedback and maybe emprove something in their abilities.

The best part of this stay was location and breakfast. Breakfast was super delicious and homemade - foccacia and pistaccio cake were to dream of. Location is also very nice, close to centre and beach. Overall I was glad we stayed here on our way home from Cote d'azur.

The bed was not comfortable. But ok for one night.