I had a couple of very good stays at this hotel. Rooms on the top floor in the back of the hotel are very peaceful and quiet. The location's pretty much perfect for convenience in my opinion, with a shopping center across the street and the ferry close by car and even walkable via paved trail (20 mins). Rooms are large, clean, and comfortably equipped. Front desk staff very nice and helpful. Housekeeping staff does an excellent job. Parking under the building extremely convenient.

Good location, easy check in and check out, staff was friendly, plenty of parking space under the building.

The water from the sink had a bit of a weird smell to it. I opted to buy some water at the Safeway across the street for brushing teeth and drinking. Might be an issue with the pipes, or the water in Bainbridge might just be like that. Would be a good idea to add a filter to the tap though. Other than that though it was good for the price, nothing out of the ordinary. Bedding was good even if the mattress was a bit rough. TV is very small for the size of the room though.

Spacious suite, comfortable bed, good ac/heat. Breakfast was OK, waffle griddles, scrambled eggs, cereal, bagels, juice and coffee - coffee was good. Location near many eating options and other shopping. Also near schools and public pool. Parking garage under hotel. Good selection of complimentary snacks and beverages in the evening.

No coffee maker in room (listed as an amenity). No sheets in room for hide-a-bed. Hide-a-bed very uncomfortable, not suitable for anyone other than possibly a small child. Rollaway was acceptable. Price was cheaper through booking site than on hotel website.

The property itself was fabulous! The room was very spacious and very comfortable. The windows opened up so we were able to let in some cold air, there was plenty of towels, and they even provided extra sheets and an extra pillow for us to make up the pull out bed from the couch. There was a hot breakfast available to us which had a nice selection of both hot foods and cold foods (and coffee and tea) and they are located right across the street from a shopping center so we had a Safeway and a Starbucks close by! The staff was really friendly! Check in was nice and easy, and they offered us a few different options for transportation since very little is offered on the island. And they even gave us a late check out so that we could walk down to one of the beaches without missing our check out time! We SO appreciated that! Our room had a refrigerator and a microwave, which was really nice, and we had a lovely patio view from our room! Overall it was a really great stay!

Everything about our stay was great!

It is in a great location. The rooms are big. Living room and a separate bedroom. Always clean. We have stayed there 4 times

We have stayed there 4 times. 3 times no issues. This time a little disappointed. We wanted to relax and sleep in. Put the do not disturb sign up. At 8:00 they were cleaning the room above us. At 8:25 they were vacuuming right above our bed. Super loud. Didn’t get relax snd just get up when we wanted to. If you don’t want to be disturbed, they shouldn’t be vacuuming that early.

The staff were amazing. The room was great- clean and very comfortable. I appreciated being able to open the windows. Breakfast and access to snacks and drinks all day. It was thoughtful to have oat milk available . I only wish there were more locations :)

A kettle in the lobby would have been nice to make a proper cup of tea . Magnifying makeup mirror would be good for female travelers . But these are wish list items rather than things I didn’t like - our stay was great

Check in was easy, nice to have snacks and breakfast in the morning. Front desk staff was friendly. The room was large and comfortable. The location was walkable to many restaurants and shops!

The towels were quite thin and rough and could have used an update. I let the front desk staff know that the security lock on my door was loose and therefore did not function to stop the door opening.

Clean , location was convenient

I had called in advance to discuss the couch bed and wether it would be comfortable for a senior or adult. I was told yes. Does the agent truly know about the couch bed ? The couch bed is Wafer thin and you one can feel the springs upon lying on it . There are better couch beds that I’ve been in in hotels. Your couch beds all need to be replaced. Aside from a young child , sleeping on that couch should not be normalized and sold as a decent place to sleep by the hotel. This is misguided. Thank you.

From before my stay with requesting a early check in so I could get to a wedding on time. Check in was the quickest I have ever had! The room was spacious and clean. The bed was comfortable. My son is 6'3 and said the shower head was tall enough for him to move around. I really liked that the parking garage is not open to the public and your need your key to open it. I also liked that the lights are motion operated so you are not walking in a dark dreary garage.

I did not find anything that bothered me

A wonderful retreat - quiet, clean, courteous and professional staff - Love that.

The bed in 323 (not window side of room) has a mattress problem. The 2 sides of this bed are very different. Had poor sleep both nights due to discomfort from mattress waking me up. Suggestion: Present a map with OVERVIEW of Bainbridge Island showing the parks, etc. At minimum, have an amazing map hanging in lobby. Can't get online either. Take boiled eggs off breakfast offerings - yuk!