staff is frindly especially sigret she was friendly -support

it was good property but I think deep cleaning is mandatory to be done from the hotel for the room especially under the bed was dirty - dusty but I like the reanovation of the whole apartment my recommendation is house keeping they should change dirty towels for the toilets and khichen without informing them is much better for guest and make their life easy

The location, it was family friendly, the staff were kind and cooperative

There is no daily cleaning, arranging beds only. They didn’t add amenities until we ask for.

Three room apt is comfortable, with three bathrooms, big terrace and living room with all kitchen amenities, nespresso machine as well. Quality toiletries, rituals products. There is a small sauna which was a pleasure after a ski day. Billa is 100m away, ski bus station is in front of main entrance. Enough outside parking spaces, also there is garage, from garage you can go to ski room with heating lockers.

There is no radiators to dry ski gloves :)

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Check in was quick.Hotel staff was very welcoming and helpful explained and showed the unit to us.Room is spacious and clean with complete kitchen and tableware set,oven and dishwasher.We are travelling with small kids and the ground floor unit has a garden which the kids can just play in the snowy garden.Our room is facing the main road and has the mountain view as well.Plenty of parking options either behind the hotel or underground.Location is great with next door BILLA supermarket that has fresh produce on daily basis and nearby to the 3k connection cable car kaprun center.Breakfast basket provided daily which has eggs,cheese,juices,fruits and nespresso capsules.Overall great facility with amazing view.Great job to the staff overall and thank you for the colouring goodies for the kids on checkout as well.

I reserved two bedroom apartment, it was spacious and clean. The service was so good and the view was gorgeous its a mountain and river view. In addition, there is washing machines in the basement so you can wash your clothes by yourself. Highly recommended!

Nothing

Very nice, clean, amazing view, quiet place, perfect location.

1- They don’t offer ready breakfast, they only provide you with a basket of all items and then you cook by yourself. 2- the housekeeper took my towel by mistake even though it was hanged, and they didn’t return it back.

Nice apartment, very well equipped, 2 bathrooms, nice breakfast basket with all delicious staff for breakfast. Staff is excellent, really helpful and kind! Good oportunity to wash and dry your clothes!

A bit noisy, due to the road right next to the apartment. We found the coach in the living room a bit narrow for 2 persons.

Professional and friendly staff, delicious breakfast delivered to the room, spacious clean and well equipped rooms, convenient location, garage fits car with attached roof box

Total of 13 e-mails for a single one night booking are a bit annoying (confirmation, location info, check in, check out, invoice etc). Just need the booking confirmation, everything else can be handled at the reception or in the booking app

Tasty and sufficient breakfast in a box, spacious well-equipped 1-bedroom suite with 2 bathrooms, spacious patio, Rituals cosmetic supplies. Free minibar supplies and small farewell gift. Attentive and helpful reception staff.

Staff should check the cleanliness of ski room lockers too, we found slippers after previous guests in ours.