My sister and I had a twin room with balcony for 5 nights. The hotel has excellent location for transport and shops. The rooms are well equipped with lots of useful accessories. The lobby area is very attractive and comfortable . The staff were most helpful and efficient throughout our stay. We had a very nice breakfast in the cafe every day. We really enjoyed every minute of our stay and highly recommend this hotel.

We liked everything. One comment only that there was not an insect screen on the balcony door and foreign guests may be advised not to leave the door open long.

Mitsui Garden is always a firm favourite when I travel for work in Japan. It's clean, comfy, bigger than most hotel rooms and has a very nice environment. In Tokyo the Mitsui Gardens are always a bit out of my price range, but this Mitsui Garden was reasonably priced for the night.

It would be great if there was a hotel bar. Travelling for work often means that you work long hours and dont really spend anytime in the hotel. It is always great when there is a bar for you to go to after work that is open until 11 or 12pm, so you can unwind before you go to sleep.

The public spa was good The bath in the room was big and comfy The room was big, good furniture Has a balcony you can actually go out into

Does not come with laundry supplies (for example laundry powder for the included washer/dryer) Very limited kitchen supplies despite available kitchen

All of the staff were very professional and helpful. Fast communication via booking .com message system. Location was perfect for transportation and shopping. Everything you need is within a walking distance. It will be even better when the direct shuttle to and from Narita Airport resume with more trips (they only make a few trip per day). A lot of outdoor eating places near the hotel to choose from if your prefer (even the food court at the station mall has a large outdoor eating area). Hotel room, lobby, elevator, public restroom etc. were all super clean and secure. I will definitely stay here again!

Strongly recommended to me for my visit to IPMU. Great location - right next to Kashiwa station and about 10-15 min walk to IPMU. Very clean and nice room. Has public bath (onsen) in hotel, although I was too jet lagged to use it. Nice/helpful staff. Good value.

Breakfast not included, but there is on-site restaurant (about 1300 Yen for buffet).

Perfect hotel for a business visit in Kashiwa-no-ha (e.g., for visiting the University of Tokyo campus). Location close to the station is very convenient, and the onsen is very pleasant!

Nice air of country side only 30 minutes from Akihabara,Tokyo by Tsukuba express. And just minutes from Station. Very convenient there at large shopping centres and restaurants near hotel.

Nice hotel, freshly built, large bedroom, comfortable, clean, quiet. Close to shopping mall - restaurants, supermaket and shops - and train station. Frequent trains for Tsukuba or Tokyo. Nice public bath in the hotel.

Nothing, all was ok !

The location is perfect. pretty near the Tsukuba Express station. I stayed here for more than 20 nights and therefore the room type was different from the normal one for tourists staying less than 7 nights.

Great hotel. Conveniently located next to Kashiwanoha station and lalaport shopping centre. Ideal for work visits to Kashiwa campus

Nothing really