Booked a lovely 2 bedroom suite - very spacious and access to Club lounge was a wonderful inclusion. Our butler Ibrahim was very helpful. The breakfast is elaborate and yummy options. The kids club has a lazy river that the kids enjoyed. There is also mini golf and football for the kids which is not shown in photos or informed by staff but we discovered ourselves. Comfortable and nice property! We also visited the Lourve which is only 15 mins away.

Overall great property and great restaurants!!!

Lots of mosquitoes in the room, staff need more coaching on how to be sensitive to the needs of visitors from all countries and not be selective in their attitude and behavior to be people from certain countries

The breakfast was amazing and so was the location. Overall for us it was an excellent relaxing experience. The staff was very friendly & helpful. We would highly recommend it.

Definitely one of our best holiday in the UAE. First- Wonderful and friendly staff. Every request was attended to with the utmost attention and care Comfortable rooms with good size beds and excellent quality bedding. Kids club- one of the best we have seen with excellent facilities (water slide, lazy river) and lovely and friendly staff. They had a fantastic schedule of activities for kids. The breakfast spread was wonderful, tables were cleaned and waited super fast. The food options at the pool bar were also excellent and the service was next to none. The pool and beach facilities were superb. We even saw dolphins on one of the mornings. Every details was well thought of and considered. We travelled with kids but loved that they had special dedicated areas for adults only, which is rare and such a great consideration to give families space to play and adults to have their quiet time.

The only suggestion I would make is having more options to eat outside of SimSim as all the restaurants were booked and it was difficult to get a table in the evening except for Sim Sim.

The staff were really amazing during our stay. I had mentioned it was my partner's birthday on my booking and this was transfered all the way through to our dinner reservation. The staff made this such a lovely experience for us both. The room was modern and very spacious. It seems to be more suited to families.

For the Villa room we had the best available experience including concierge service. Hotel is nicely located on the private beach which is a bit wild and seemed like a bit wild. but after conversation with concierge we figured out that this is a retreat area for turtles which are coming in the right season to put their eggs there. big and comfortable Vilas, small and cozy territory of the hotel.

The vila is not managed well. lots of small effects, not working or old handles, defects in bathroom, with switches and such. If the management wants to contact me feel free, will share photos and evidences. also I told everything to concierge. but the worst part is the pool and our experience of heating issue. I asked to prepare the pool in our vila to be heated so we can swim with my kids upon arrival. but it took more than 24 hours to get it at least comfortable for me. when we came the water was barely 20 degree. at kids aqua park and main pool water was very warm and comfortable. so I felt myself cheated on what I paid and what I got.

3rd stay at this hotel in less than 1 year and we love it. Staff, food quality, facilities, kids activities are great. Rooms are big and if you have kids you can opt for twin room where house keeping can join them together making a huge bed which kids love.

No proper coffee machine in the room, they still use kettle and Nescafe sachets which is not the standard anymore for luxary hotels.

Everything was perfect! The sea view rooms were more spacious than I expected, and the view was fantastic.

- Very clean and well designed hotel. - Great staff. - Child friendly rooms and facilities.

- Room service rang the bell more than 4 times in a row to make sure no one is in the room.before coming in,, causing us a panic and waking our child. I suggest a protocol for this where it starts with knocking softly and verbally saying room service - waiting for 15sec, try again and so on. - The breakfast buffet was exactly the same for an entire week. - The TVs didn't support mirroring/casting from phone.

Beautiful property with a private beach, pool, and restaurants. The restaurant that's part of the resort package serves delicious Arab/Lebanese/Indian food. Rooms are beautiful and the beds are very comfortable. Everyone is very kind and helpful.

We rented a villa with 1 room and pool, which was a little tight for 3 adults. Perfect for a honeymooning couple or couple with small children, but for 3 adults, we were climbing over each other to get ready in the morning and one person had to sleep on a cot in the main room (versus a pull out bed). However, it was beautiful.