Property well equipped, very comfortable for 3 adults. Good breakfast selection and excellent service. Main hotel building was just in 4 min walk.

Sea water wasn’t clean.

The location in the heart of Abu Dhabi The facility The services The quality

The constant request for your room number by the staff at every step you take is annoying , unrefined, and also denotes poor organizational skills in some operations without annoying the customer . You have to state your room number at every station, like a military check point . Sometimes it is even asked 2 or 3 times by the same person despite the fact that you have already passed that way . If you want to order a coffee and pay for it right away the first question you are asked anyway is “ room number sir “ . You should change your approach and ask first how you want to pay. When I’m on vacation I just want to relax and be not stressed by questions all the time

Perfect location for my family including a 10 month baby. The staff are all very friendly and helpful, especially Joel at reception. The lifts go straight into the mall so you can get everything you need and the hop on hop off bus stops right outside if you want to go sightseeing.

The kitchen was a little small and appliances a bit tired and in need of an update but everything was functional and good for a short stay.

Staff was extremely helpful and flexible. Saleh on reception has done an amazing job - best reception in Abu Dhabi and probably whole of Middle East. Friendly, supportive, polite, helpful.

at times it felt that there is not enough air in the room. we stayed in 1 bedroom and our windows can not be opened. only 1 elevator goes to 21st floor. More info on facilities for children in AD Mall, Beahc Rotana, nearby would have been helpful. Need to find ways to entertain kids especially in summer time.

The property was modern with all the required amenities. The hospitality was excellent specially the Naveed and Sanjay who were helpful and made sure to give excellent customer service. The rooms were clean and had breakfast was excellent.

To access resort amenities had to take buggy to go to beach Rotana hotel, which is infact adjacent to Abu Dhabi mall. It was bit uncomfortable due to scorching heat.

The apartment was a good size and setup for our family staycation. The staff were friendly and appreciated the location. We also enjoyed the amenities - pool and beach.

There was a major water leak from the ceiling at the entrance to the apartment. Maintenance responded swiftly and fixed the situation however it was unfortunate that we had to experience it during our stay.

Amazing apartments Super clean Great value Outstanding Staff A big thanks to Jeric ,Sanjay & the lady can't remember her name , very friendly Using the golf cart to reach the swimming pool in Beach Rotana Hotel was a great experience for my kids

No directions for the parking facility No valet parking Plugs are located at inconvenient areas !!

The rooms are newly decorated, so quite fresh and modern. It was very helpful for the accommodation to be attached to a large mall.

The car parking and entrance from the car park was not clearly sign-posted and difficult to spot. There was very little in the way of cooking and eating equipment and utensils in the kitchen. The hair dryer was not working. After discovering this on the first morning, I reported it and we left for the day. On the second morning, still nothing had been done. So I had to leave the hotel with wet hair for 2 days in a row.

Staff is great and helpful. Room is also nice and clean.

The location of the property has no signs to lead you into the parking. It’s extremely confusing. You are entering a mall parking and need to guess where to go. NO SIGNS. For how much i paid I would expect in the fridge water and something to nibble.

The hotel staff was kind and attentive, there was a small glitch upon arrival and they made sure to compensate us and pamper us above and beyond. Thanks to George at the reception for the kind attitude towards us and also to the manager. The suites are very spacious and pleasant, the location of the hotel is excellent right in the center of the city.

The beds and pillows need improvement. The pool is a bit far from the hotel