Clean and polite staff. I paid for breakfast and it’s the typical Japanese breakfast so don’t expect the continent breakfast spread. The only thing is that the trains run all night. I usually get awaken at 2-3am and the train sounds keep me up till 5am. It runs really frequently at night too. Like every 15-20mins? But nothing earplugs can’t fixed. Nothing much to see around the vicinity but there’s McDonald’s (and other restaurants) and welcia for basic needs. Would stay again.

Both single room and twin room were spacious than we thought. They were clean and comfortable to stay. We liked the provision of both bathtub and shower (Japanese style) which was safe for our elderly. Parking was just next to the hotel with food shops, convenient stores and health & beauty shop about 100 meter away, very convenient.

The alley to the hotel was somewhat hard to identify for people to approach by night time. A bigger and brighter sign would help.

The staff were very friendly and helpful. Most spoke some English , so that was helpful. The breakfast every morning was always good and hot. The location to the train station was great. Just a very short walk. Which was very important to me. For health reasons, I am unable to walk very far.

The rooms were always clean, but they are small. The bathroom had a separate door for the toilet and separate door for the shower. There also one large door to close off the whole bathroom. We would use the large door because the toilet area was so small. The beds are also a little hard for my taste but I like a little softer bed.

Bed mattress was very comfortable and the room was clean. Although the hotel is located in front of the train station, we could get to see the beautiful mt.Fuji from the room.

There’s train station behind the hotel so if you get the room is facing to that side you’d hear the train. But if you close the window fully it won’t be that bad.

clean, comfortable & good for parking & location.

Double Room was quite small for 2 Adults. only had x1 plug socket so could not charge x2 phones & other smartwatches. only 2 slot socket so the 3 prong travel adaptor we could not use. Room ammenities was only set for x1 person Re: slippers, toothbrush etc.

Hotel is closed by to Shimizu train station and Marinart Concert Hall. Breakfast is great and have lots of choices. Staffs are friendly and helpful. The room has good size with working desk & chair, comfortable bed.

NA

Easy parking, spacious room, comfortable latex pillows, good mixed Japanese and western breakfast, kids friendly (free toys to take), very helpful staff, convenient location

Nothing

Very good location and staff all very helpful

The elevator floor are dirty maybe because of renovation ! But the rooms are all cleaned very well !

For the price, breakfast was simple but adequate. But you need to go early as this hotel is frequently by business travellers. The receptionist kindly showed me where the hotel parking lot was in the cold. Much appreciated.

Short walk to Shimizu market and port. Live up to the quality of MyStays Hotels. Had problems with my credit card payment. Staff went extra mile by contacting their HQ for online transfer arrangements. Super comfortable beds.