Amazing from the time we got out our car , we received help with taking bags to our room. Checking in was fast. The room was Amazing as well as the View. We celebrated NEW YEARS EVE the Hotel food was Awesome we had dinner as well as Breakfast. My husband is a Diabetic & his Blood Sugar drop so we were given a late check out @ no charge by the Manger & I hate I forgot her name but she was so so AMAZING all the staff Amazing I can't stop praising the staff. I Called to get help with our bags and I promise he was up no more than 5 mins or less😂❤️🔥🔥🔥 & our car was ready with no wait.I Love Everything, Everything about our stay. Jacqueline Reese

I can't think of Anything

The front desk staff was awesome April was so pleasant and knowledgeable. Night concierge DJ received myself and my family very warmly. We had a EV as a rental and was satisfied with his direction for use of the charging stations.

The restaurant staff was not very professional so we did not utilize the on site restaurant for any dinning needs. Once the Americano's staff was not pleasant my family and I had to leave the comfort of the hotel for dinning needs. I hope in the future the staff will adjust.

Amazing aesthetics. Very welcoming with an upscale vibe. The bathroom was my favorite part about the room.

No refrigerator in the room. There’s only a refrigerated mini bar that charges your room for taking things out even if you’re just moving things or snaking space. However, the hotel was very accommodating with removing those charges.

I loved the aesthetics of the property. I enjoyed the staff who were professional and kind. Each staff you came in contact with they were willing to help, if needed. I also loved the mirror elevators, they’re my fave. The room was outstanding! I love every inch of it. I love baths, so I was excited for the bathtub. No one was by the pool, so it was fun to be in it by ourselves. The whirlpool was great too. All around a great experience.

Nothing! It was perfect.

Customer service was outstanding! All of the staff were respectful, courteous, attentive, and prompt. We ventured out of the hotel on foot to look for some nearby restaurants, but unfortunately, most had a 2 hour wait. We decided to go back and ordered food to our room. It arrived at our room in maybe 10 or 15 min. I was surprised at how quickly it reached us because the dining area was so busy that night. We anticipated it would be a long wait. That was a huge plus! Anyway the room itself was excellent, clean and had a nice view. The bathroom was spacious and the materials were nice. Overall, this is an excellent hotel and I wished I stayed a little longer. If any of the staff reads this, I want you to know that each and every one of you are amazing!!! Your customer service is immeasurable. Thank you.

I loed the hotels cleanliness

I ordered room service my last night i ordered a chicken sandwich fried it was burnt i expected it to be amazing and it wasn't i had a long and busy weekend with my family i was tired so i didn't complain i just left it on the table got up the next morning and checked out

We love everything about the stay. Just wish we had fridge and microwave. The only uncomfortable part about it.

Just wish we had fridge and microwave. The only uncomfortable part about it. So many amazing places to eat. So the chance of being something back to the hotel for a late night snack bc this is vacation. It’s too cold. We throw it away :-(

I liked the elegance, the speed of the elevators, the staff was nice and courteous.

The pillows were uncomfortable. No microwave in room and the $30 rental for microwave. Didn’t like the 2 mile drop off but no pick up - would be helpful if you offered travel both ways.

Loved the view!! We had a view of Stone Mountain out of one window and ATL out of the other. It was a breathtaking view when the sun came up the next morning 😍

The walls are thin and I could hear activities in surrounding rooms. Had to wear earplugs to go to sleep.

Everything until we got up to go to breakfast and the lobby was flooded with water...

The lobby was flooded with water, also valet parking didn't want to park our vehicle because they didn't want to damage it. The Balemen was very unprofessional when coming to my husband about the key..