Location. Very spacious apartment. Enough elevators for upper floors. Two TVs.

We did not like that we had to pick up our key from reception at Daisy Apartments Complex but we actually stayed at Flora Apartments Complex. There was only one key. My husband was skiing, while I was going for walk and we were going back to our room at different times. Flora Apartments' staff were not satisfied when we left our key at reception, so any of us can pick it up at any time, because we had not checked in at their reception. It looked like they were making some kind of favor for us and we felt very uncomfortable because of this situation. When we check out, we had to go to Daisy apartments again.

Nice place for ski vacation, friendly staff who helped with everything, clean room with kitchen facilities. The restaurant is good, as well for new year celebration.

Demand a change of bed linen, which you are entitled to every 2 days, as they forget to change it. There is no good knife in the kitchen with which you can cut fruits or vegetables. It is better to bring your own if you need it. The internet often fails. It is not always possible to find a parking space. It would be good if the snow was cleared better on the steps to the parking lot and in the parking lot itself.

property is in a good location and is cleaned daily. Be aware that check in could be in a slightly different building. I had mobility issues and they were happy to come and check me in rather than me finding the other building. questions always answered through booking.com although on odd occasions this took a day or two. I’d definitely book and stay again

The location of the apartment was very convenient to both the Rila slopes and the gondola. The staff were very helpful and accommodating……nothing was too much trouble. The apartment was clean and serviced every day if you wanted it to be. Reception was available 24/7.

The kitchen area of the apartment wasn’t very well equipped.

Apartment and building was clean and well kept, staff very friendly and helpful. Forests very quiet and beautiful, restaurants that were open were friendly and food was good.

Off season, shops were limited and didn't stock perishables such as fruit and bread. Other things were over priced. Best to drive the 10 minutes to supermarkets in samakov that have a great selection.

Have stayed here previously, very cheap apartments in a great location. Both the gondola and chairlifts are within a 2 minute walk. Complex has a restaurant, indoor heated swimming pool and a small games room. 1 bedroom apartment had everything we required and looked directly across onto the lower slopes. Apartment was cleaned and fresh towels provided every day. The only small issue we had was not being able to connect to the WiFi in our apartment on 4th floor, however after talking to reception they provided us with log in details for an alternative network which worked perfectly.

Had no issues at all.

Great location, clean, pleasant staff

It is an apartment with a kitchen but there are no kitchen tools, plates … could be much better if kitchen can be used

Location was perfect near Gondola. Room were clean and spacy. Check in was easy and check out also.

Borovets facilities were really reduced in mid June. No available restaurants in evening (only few).

Excellent price to product ratio. The room was spacious. The bathroom was spacious.

The balcony was a good size and very usable, but it forced us to look into the rooms of the guests of the next building, which was just a few meters away. For some reason, the gps sent us to the wrong location 2 or 3 times.

Cleanliness, room cleaning, wifi included in the price, elevator, tv, nice bathroom and kitchen, decent bed and furniture, spacious apartment.

Paying extra for using pools in the hotels around.