52 reviews
From
$300Avenida 16 de Septiembre No 181 Colonia Centro, Chetumal, 77000, QR, Mexico
52 reviews
1/19
Free parking
Restaurant
Free wifi
Room service
Air conditioning
Private entrance
Sun deck
Tour desk
Welcome to Hotel Xcalak, your delightful retreat nestled in the heart of Chetumal, Quintana Roo! With a fantastic starting price from just $xx per night, this charming 3-star hotel is just a hop, skip, and a jump (1mi) from the city center, making it the perfect launchpad for your adventures. Enjoy exploring local attractions and then return to unwind in our tranquil oasis.
At Hotel Xcalak, our guests rave about the delightful blend of comfort and convenience we offer! With a selection of 52 glowing reviews, you'll find a plethora of amenities designed to enhance your stay, including free WiFi, air conditioning, and a delectable on-site restaurant. Bring your furry companions along for a small additional fee, and bask in the sun on our inviting terrace or sun deck. Our 24-hour front desk staff is always ready to cater to your needs, ensuring you have a vacation that's as relaxing as it is fun!
Imagine lounging in a room with a private entrance, enjoying complimentary toiletries, or taking advantage of our shuttle service for an extra charge to explore the gorgeous surroundings. Whether you're here for work or play, our meeting and banquet facilities have you covered, and our tour desk is ready to help you plan your next adventure. Come for the stunning locale, stay for the warm hospitality—Hotel Xcalak is waiting for you!
At Hotel Xcalak, the culinary delights are just a step away at our charming Restaurante Pantoja. Dive into the heart of Mexico without leaving the premises, as we serve up traditional dishes in a family-friendly atmosphere. Picture yourself enjoying savory tacos, mouth-watering enchiladas, or perhaps even a refreshing seafood dish, all expertly crafted to meet your taste buds’ every desire. It’s the perfect backdrop for laughter with loved ones or a cozy dinner for two, ensuring every meal adds a sprinkle of joy to your stay!
Feeling adventurous? Let us be your guide! Our dedicated tour desk is filled with friendly faces excited to help you discover the hidden gems of Chetumal. Whether it's a guided excursion through the lush landscapes, diving into the crystal-clear waters, or wandering through vibrant local markets, there's no shortage of exciting adventure here! After a day full of exploration, don’t forget to recharge under the sun on our serene terrace or sun deck, soaking up the warm Quintana Roo rays.
As the sun sets, indulge in a leisurely evening at Hotel Xcalak. Our inviting ambiance beckons you to unwind, create memories, and connect with fellow travelers. Stop by the lobby for friendly chats or share your favorite trip highlights with newfound friends. Our winning combination of comfort, hospitality, and local flair means you're in for an unforgettable getaway. So pack your bags and get ready for an adventure—Hotel Xcalak is more than just a place to stay; it’s the beginning of your next great story!
Closest airports
Chetumal International Airport
2.1miCorozal Airport
11.4miOrange Walk Airport
34.1miCaye Caulker Airport
55.9miCay Chapel Airstrip
59miFree parking
Restaurant
Free wifi
Room service
Air conditioning
Private entrance
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Free toiletries
King Room
1 King Size Bed
+
More details
Room - 2 Queen
2 Queen Size Beds
+
More details
6.6
52 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Paulien
8.2
January 2022
Clean room with big bed and super friendly staff. Good value for money.
A little bit noisy but it turned out that the door to the balcony was open and people were making noise on the street. So it was better when we closed it.
Gloria
9.1
February 2022
Comfortable beds and good location next to Museo Maya.
No complaint
Tamara
8.2
January 2022
nice beds, nice room
there was no wifi in the room
Marloes
7.3
August 2024
Price, location, free parking, 24hr reception
The door was in a very bad condition, hard to close and felt like somebody wouldn’t have much trouble forcing themselves in. The wifi is very bad.
Flore
7.3
January 2022
We asked a quiet room and it was. Confortable beds. Big room. Walking distance to city center. 2 nights were ok.
Bed sheets were not really clean, hairs and dirty marks on it. Lots of black hairs also in the shower, around the sink. Towels don't look also well
Juan
7.3
March 2022
Hotel has a good location right in Chetumal downtown.
Room had a strong smell of cigarrete smoke
Martin
4.6
January 2025
the room smelled of sewer water. there was no cable. the pillows were small and bumpy. There were no blankets or proper bed covers
Estrella
3.7
February 2022
The location
The need more staff and wifi keeps on dropping and need cleaning and there was no toilet seat.
Roberto
1.9
December 2024
NOTHING EVERYTHING WAS HORRIBLE.
Horrible the whole place smelled like septic water just horrible and it has no improvements the sheets looked dirty and had dust on them , the tv didnt work and there was no hot water. It really isnt worth the price they charge that place should charge less than half of the price value they ask for. They need a super mega remodelling dine to that place because its not even worth a cheap motel room.
Alfonso
1.9
July 2024
The bed sheets were dirty and stained impossible to use them. The pillows also disgusting looking. Tv's speakers broken.
Attractions
Chetumal
0.6miQuintana Roo
1.6miAttractions
Chetumal
0.6miQuintana Roo
1.6miAirports
Chetumal International Airport
2.1miCorozal Airport
11.4miOrange Walk Airport
34.1miCaye Caulker Airport
55.9miCay Chapel Airstrip
59miRestaurante Pantoja
Cuisines
Ambiances
Free parking
Restaurant
Free wifi
Room service
Air conditioning
Private entrance
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Free toiletries
Accessibility
Upper floors accessible by stairs only
Activities
Bike tours
Hiking
Walking tours
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Suit press
Entertainment & Family Services
Baby safety gates
Food & Drink
Breakfast in the room
Grocery deliveries
Packed lunches
Restaurant
Special diet meals (on request)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Public transit tickets
Shuttle service
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not possible).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
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