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6.6

52 reviews

Hotel Xcalak

Hotel Xcalak

Avenida 16 de Septiembre No 181 Colonia Centro, Chetumal, 77000, QR, Mexico

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Private entrance

Sun deck

Tour desk

Hotel Xcalak

Welcome to Hotel Xcalak, your delightful retreat nestled in the heart of Chetumal, Quintana Roo! With a fantastic starting price from just $xx per night, this charming 3-star hotel is just a hop, skip, and a jump (1mi) from the city center, making it the perfect launchpad for your adventures. Enjoy exploring local attractions and then return to unwind in our tranquil oasis.

At Hotel Xcalak, our guests rave about the delightful blend of comfort and convenience we offer! With a selection of 52 glowing reviews, you'll find a plethora of amenities designed to enhance your stay, including free WiFi, air conditioning, and a delectable on-site restaurant. Bring your furry companions along for a small additional fee, and bask in the sun on our inviting terrace or sun deck. Our 24-hour front desk staff is always ready to cater to your needs, ensuring you have a vacation that's as relaxing as it is fun!

Imagine lounging in a room with a private entrance, enjoying complimentary toiletries, or taking advantage of our shuttle service for an extra charge to explore the gorgeous surroundings. Whether you're here for work or play, our meeting and banquet facilities have you covered, and our tour desk is ready to help you plan your next adventure. Come for the stunning locale, stay for the warm hospitality—Hotel Xcalak is waiting for you!

At Hotel Xcalak, the culinary delights are just a step away at our charming Restaurante Pantoja. Dive into the heart of Mexico without leaving the premises, as we serve up traditional dishes in a family-friendly atmosphere. Picture yourself enjoying savory tacos, mouth-watering enchiladas, or perhaps even a refreshing seafood dish, all expertly crafted to meet your taste buds’ every desire. It’s the perfect backdrop for laughter with loved ones or a cozy dinner for two, ensuring every meal adds a sprinkle of joy to your stay!

Feeling adventurous? Let us be your guide! Our dedicated tour desk is filled with friendly faces excited to help you discover the hidden gems of Chetumal. Whether it's a guided excursion through the lush landscapes, diving into the crystal-clear waters, or wandering through vibrant local markets, there's no shortage of exciting adventure here! After a day full of exploration, don’t forget to recharge under the sun on our serene terrace or sun deck, soaking up the warm Quintana Roo rays.

As the sun sets, indulge in a leisurely evening at Hotel Xcalak. Our inviting ambiance beckons you to unwind, create memories, and connect with fellow travelers. Stop by the lobby for friendly chats or share your favorite trip highlights with newfound friends. Our winning combination of comfort, hospitality, and local flair means you're in for an unforgettable getaway. So pack your bags and get ready for an adventure—Hotel Xcalak is more than just a place to stay; it’s the beginning of your next great story!

Closest airports

Chetumal International Airport

2.1mi

Corozal Airport

11.4mi

Orange Walk Airport

34.1mi

Caye Caulker Airport

55.9mi

Cay Chapel Airstrip

59mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Private entrance

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Free toiletries

Rooms

King Room

1 King Size Bed

+

More details

Room - 2 Queen

2 Queen Size Beds

+

More details

Guest reviews

6.6

52 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇧🇪

Paulien

8.2

January 2022

Clean room with big bed and super friendly staff. Good value for money.

A little bit noisy but it turned out that the door to the balcony was open and people were making noise on the street. So it was better when we closed it.

🇨🇦

Gloria

9.1

February 2022

Comfortable beds and good location next to Museo Maya.

No complaint

🇨🇭

Tamara

8.2

January 2022

nice beds, nice room

there was no wifi in the room

🇳🇱

Marloes

7.3

August 2024

Price, location, free parking, 24hr reception

The door was in a very bad condition, hard to close and felt like somebody wouldn’t have much trouble forcing themselves in. The wifi is very bad.

🇫🇷

Flore

7.3

January 2022

We asked a quiet room and it was. Confortable beds. Big room. Walking distance to city center. 2 nights were ok.

Bed sheets were not really clean, hairs and dirty marks on it. Lots of black hairs also in the shower, around the sink. Towels don't look also well

🇨🇷

Juan

7.3

March 2022

Hotel has a good location right in Chetumal downtown.

Room had a strong smell of cigarrete smoke

🇧🇿

Martin

4.6

January 2025

the room smelled of sewer water. there was no cable. the pillows were small and bumpy. There were no blankets or proper bed covers

🇧🇿

Estrella

3.7

February 2022

The location

The need more staff and wifi keeps on dropping and need cleaning and there was no toilet seat.

🇲🇽

Roberto

1.9

December 2024

NOTHING EVERYTHING WAS HORRIBLE.

Horrible the whole place smelled like septic water just horrible and it has no improvements the sheets looked dirty and had dust on them , the tv didnt work and there was no hot water. It really isnt worth the price they charge that place should charge less than half of the price value they ask for. They need a super mega remodelling dine to that place because its not even worth a cheap motel room.

🇨🇦

Alfonso

1.9

July 2024

The bed sheets were dirty and stained impossible to use them. The pillows also disgusting looking. Tv's speakers broken.

Points of Interest Around Hotel Xcalak

Attractions

Chetumal

0.6mi

Quintana Roo

1.6mi

Restaurants

Restaurante Pantoja

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Traditional

Amenities of Hotel Xcalak

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Private entrance

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Free toiletries

Stay rules - Hotel Xcalak

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property