Close to train station - walking less than 5 minutes. Modern. Restaurant and breakfast facilities are available. Free WiFi. Nice balcony. Very nice junior room with double bed and tea and coffee making facilities. I needed help with getting a taxi booked and helpful staff assistance was given.

The breakfast leaves a bit to be desired. The yoghurts weren’t labelled so I was unable to check which was which. The fruit salad was chewy in parts suggesting it was not fresh. The bread rolls on the second day at breakfast was stale from the day before. I live in Germany and know fresh bread! The mini pancakes were dreadful rubbery and tasteless. The hot food was also very unappealing- overcooked bacon and bland scrambled eggs. Dinner however was delicious.

I had a very nice room, with a mountain view that would have been spectacular, if the weather had been better. (Obviously, rain and fog are not the hotel's fault!) The included breakfast was suberb, with eggs, bacon, sausage, fruit, and a huge selection of bread & pastries. The housekeeping quickly supplied a thicker pillow when asked. (see below)

As a number of reviews have said, the pillows normally provided are ridiculously soft, with no support at all, but a request to staff for a firmer one is all it takes to remedy the situation. There is quite a bit of street noise on the front side of the hotel, but the heavy window/door blocks it very well. There is no A.C. in the rooms, but I'm sure it's rarely needed in this mountain location.

Breakfast was good, ample choice. Good coffee & lots of fresh fruit & yogurts as well as hot choices. Rooms comfortable. Phenomenal gym & sauna but unstaffed and no additional towels provided. Very handy for train station, town centre & ski area.

Didn’t like small plates for cooked food at breakfast and tables weren’t set between customers despite there being plentiful staff. We travelled as a family and were quite rudely asked to leave a table in a room beyond the bar if we weren’t drinking. Pillows very small and despite it being indicated we had been ‘upgraded’ there was nothing additional in room to indicate this.

This is a classy establishment that should be considered by every traveller to Garmisch Partenkirchen. The bed was, indeed, extremely comfortable, the choice at breakfast time was first class and staff members deserve special mention. Despite arriving outside booking in time I was able to leave my travelling bag under the watchful eye of the hotel receptionist. In the evening I returned to the hotel and consulted the staff member on duty at reception regarding a next day hotel booking problem (German translation into English but much more than that) and he went above and beyond in his efforts to assist me (without at any time displaying a negative attitude), even attempting to communicate with that hotel. I call that exceptional service and I thank him for his help.

I have no negative comments to make; it would be the first hotel I would look for in the area and if available I would gladly stay there again!

From the moment I stepped into the lobby, I knew my stay at this hotel was going to be special. The staff greeted me with warm smiles and were incredibly helpful throughout my stay, always ready to assist with any requests. The room was a delightful surprise. It was spacious, immaculately clean, and tastefully decorated, creating a cozy and inviting atmosphere. The bed was exceptionally comfortable, ensuring a good night's sleep after a day of exploring the city.

"While the pricing could be more affordable, it's understandable given the hotel's location in a high-end area.

Very good hotel with comfortable rooms, attentive staff, clean facilities, and nice rooms. Great location close to the station and shopping in the main commercial area.

The gym open at 8am and closes at 10pm. If you want an early workout before breakfast, it's not an option. But the staff were nice and offered to open the gym at 7:30 if needed.

The lobby of this hotel is very modern, and the breakfast is excellent. The rooms are older, but clean and very nice. The view...the view is spectacular! The fourth wall is a glass window that opens up to an amazing view of the Wank Mountain! You can just open the curtain, lay in bed and enjoy the amazing view or go out on the balcony and listen to the mountain stream trickle by. It's just a two minute or less walk from the train station with lots of restaurants in the vicinity. There is a nude spa as well...didn't have time to try that, but if you have time, it is probably a bonus.

The rooms are older than the recently renovated reception area...so its a little deceiving, but the rooms are fine, and the view is spectacular.

The location was perfect. It was within walking distance of the Olympic Ice Rink where I spent most of my weekend. Easy to access the main streets downtown where all the shopping locations were at.

When I was at the bar, it seemed the bartender was going back and forth between the bar and the dining room. It may have just been at the time where it was slower in patrons, but it can help to have maybe scheduling someone else to go back a forth between the dining room and the bar to help lessoning the wait time for products.

Location was good and the staff. Was friendly.

The room was nice but quite warm. The pillows were terrible. I know down is tradition in Germany, but they were so flat they were useless.

The hotel is modern, fresh, and the rooms are functional size, clean, with lovely views of the mountains. WiFi is very good. Bathrooms have both shower and bath, which is good. Road can be noisy if have windows open. The Breakfast was excellent, really good range, and the restaurant team were very friendly. Had a few drinks in the bar after a night out and the bar man was very friendly and struck up a good conversation. The hotel is a few minutes out of the old town area, but don't let this put you off as our other friends stayed in the old town and the price was the same but the facilities were nowhere near as good so they moved to our hotel for the 2nd night. And it really is only a very short walk. You do have to pay City tax when you check out, which I think was only 3 Euros per person so not bad. Would definitely stay here again.

My one suggestion for the front desk team is they should provide a service to phone a restaurant and book a table for you. As international guests, our German is terrible, so it is always nice when a local person can both recommend a restaurant and book it for you. They did book taxis for us no issues and asked how the restaurant was so that they could recommend to other guests.