My wife and I had a very pleasant stay. The hostel is beautiful, the staff is kind and helpful, and the restaurant excellent. The receptionists speak a very good english, and have done a great job at helping us know Oaxaca and adapt to our arrival in Mexico.

beautiful courtyard, attentive staff, could get coffee at the restaurant (which is in a beautiful setting) and the cappuccinos and macchiatos were great. Front desk very willing and able to order transportation to various places, including the airport. Lobby courtyard and upstairs courtyard with beautiful trees was a great place to meet up with our friends or just hang out. Took a nap by the pool. good shower, especially for a tall person. There was always a fresh bottle of water in the room.

Could hear traffic and airplane noise--nothing that earplugs didn't fix. hot tub takes 1.5 hrs advance notice to heat up.

The hotel is lovely, beautifully maintained and very comfortable. The staff are friendly, thoughtful, and available to assist with concierge level support. The in-house restaurant is a leafy, green terrace with absolutely delicious food. Available 8-6pm, we had breakfast there most days and often had a delicious mescaline margarita and snacks late afternoon. Perfect place to relax and read. Location in Jalatlaco was a 15 min walk to Santo Domingo. We plan to return and are encouraging friends and family to stay at Las Pilares.

Wonderful authentic vibe when entering hotel. Lovely patio to relax and read. Small pool area. Breakfast was not included but it was well worth paying the extra. Delicious juice, fresh fruit, hotcakes, French bread, granola with yoghurt.

Our room was facing the courtyard which meant we didn't want to keep window open during the night and kept curtains closed during the day for privacy.

Big, comfortable and beautiful rooms. Cleaning service was really great. Location was walkable to everything central. Loved the free water service! Nice outdoor places to chill.

I imagined having a margarita next to the pool, but the pool was not heated and therefore unusable. We also tried to use the hot tub and waited 2.5 hours for it to heat up. It never got hot and so we just wasted our time.

Early check in was hugely appreciated. Spotless, well decorated rooms, excellent amenities & bathroom. Small gift in room, purified water provided in room, lovely upstairs bar & restaurant area surrounded by plants. Perfect location-Jalatlaco is amazing. The young man working upstairs provided excellent service. The food and drinks were great.

A couple staff members weren't too friendly, the wading pool was ice cold. Hot tub needs to be heated up in advance if you want to use it. Not a big deal, but kind of inconvenient. Restaurant is a bit expensive.

The hotel was super close to everything and in a really quiet, and cool area. It was a short walk to all restaurants, bars, shops, markets, park and museums. The room was always very clean and the bed was super comfortable. Staff were friendly and polite.

Drinks and food were only served until 6pm, which could be extended until 7pm. But this a minimal and personal detail.

The location was really close to the center of town so there’s a lot of options for eating out and activities close by. The staff were really friendly and helpful, knowledgeable of activities to do and directions to get to places in town. they even provided a map in the room with restaurants and other things. The rooms were very well kept and it was always nice to come back to a clean room after touring the city. all in all it was an excellent experience and I would definitely recommend staying here as I will be again next time I return.

there wasn’t anything I found that I didn’t like. The only exception was on the last night a roach found his way into the room, but that could just have been from the open style the hotel has in its lobby.

We really liked everything! The people at the reception desk were fabulous. They were all so nice, helpful, and pleasant. Everyone who was working at the hotel---in the restaurant, keeping the rooms and common areas clean and pretty, the maintenance workers--everybody was lovely! Our room was fabulous! We stayed for 10 nights and we loved it! The hotel is in a great neighborhood and close enough to be able to walk to areas of interest, restaurants, museums, galleries, and more. The hotel's restaurant was really wonderful, too! The pool and jacuzzi were lovely, as well.

Actually, we can't think of a thing! Our stay at Los Pilares was so comfortable. We enjoyed the atmosphere and wouldn't change a thing!

The hotel is a charming colonial house tucked in a colorful neighborhood of magical street art. The staff is attentive, polite, and eager to help. The hotel hosts a courtyard restaurant that is superb, with a menu offering fusions of Mex and Mediterranean by a fantastically informative, friendly, and creative chef. We ate most of our meals at the restaurant --and met delightful dinner company every evening.

No complaints. The walk to the city center is about 15 minutes, but the route through colorful neighborhoods makes it very worth it (especially after a meal)!