The room was spacious and comfortable. We did find dust fluff which we were told was from the airconditioner. Management must take note of this and have the filters cleaned more regularly. The bedding, linen, towels etc were great. The bathroom was clean and comfortable.

The hotel being so close to the airport charges for pick up and dropff. This should be a free service. Also management must respond timeously to requests. The Uber service for a large car with airconditioner was 25% of what the hotel wanted to charge. This leaves a bitter taste for guests. Getting a cab that charged a fair rate even for short trips was a challenge. When the cab is called by hotel staff they quote 3 times higher than the Uber rate. I advise guests to use Uber to avoid being ripped off.

airport convenience and spacious rooms

I forgot my clothes in the cupboard & got in touch with Mr Sandeep ( duty manager ) of Lalit so that he could send his people to collect and keep it @ lost and found desk. Initially he did Co operate but after a day he and his team stopped receiving my calls and the hotel people claimed that there was nothing in my room . LYING TO CUSTOMERS & STEALING YOUR STUFF . This came as a shock to me and my wife , hence won’t be using their service in the future .

Airport pickup was great, driver used a readable sign which is important if you know the chaotic arrival situation at BOM Intl. and parking was very near to exit. Reception team was very helpful and skilled ( Invoicing and money exchange).

Breakfast area was only 50% occupied but it was hard to find a place as waiters did not remove used dishes from tables despite standing around and waiting to assist with coffee or tea. I had that all 5 days I have stayed in the hotel in October.

I had booked a room at Lalit for my aunt (who is up in age (around 84yrs), for her stay in Transit. I had informed the Hotel in advance of any potential delay in her arrival and if they could extend her checkout by 1hr or so.. As suspected, she checkedin the following morning at 7am! The Gentleman who checked her into The Lalit, (i believe his name is Aniket), not only accomodate her request for late checkout, but also offered complimentary Taxi back to Airport. It is such warm hospitality and level of care taking..is what differentiates a well deserving 5 star Hotels from the rest. Thank you and your staff..as their willingness to " Go Beyond"..is what will be remembered by satisfied clients and keep them Returning...

The location of the Lalit Hotel is very close to the airport and it's very central in Mumbai. I traveled to Mumbai for personal work and visited various places in Mumbai from Colaba, Mulund, and BKC. This place was central to them. The hotel has a good spread of breakfast. Test of all the Cuisine was having the authentic test, I can say that for Misal, Humas, and pitta bread. The room was spacious with an airport view.

I know this is old property but upkeep is good, you can still see the aging in some places. For example, hand shower in my room was having some issues. Staffed fixed quickly so no complaint at all. This point applies to all the hotels in this area and is not the fault of the hotel. The approach road is small and always has high traffic. Take the faster airport road.

The apartment was very well laid out, spacious and adequately equipped. The breakfast spread was impressive. The Gym is well run. The Lounge, though spacious, was below expectation.

Our booking was cancelled by Booking.com for reasons which neither I nor the hotel could understand. This did create a difficult situation at the time of checking in, but Ms Priyanka Saha was very helpful in trying to find a solution. Water pressure in the shower and bathtub was very low.. Cleaning of the apartment after the previous occupants checked out reportedly took three hours, delaying our checkin accordingly.

I was extraordinarily impressed with the room. It was large. The bed was so comfortable. It has all the amenities I needed after a long flight to India: ironing board, mini fridge, snacks, desk, incredible bathroom with a huge bathtub and shower, shampoo, conditioner, a shaving and dental kit. Seriously, I was impressed. I usually stay at the Leela Mumbai which is at least 50% more expensive, and I will probably be staying at the Lalit from now on. I liked the room better.

Because I was only in the room for a short sleep before check out in the morning, I did not explore the grounds or restaurants of the hotel, so I can't comment on that. I just loved my room and the staff were superb

My elderly mother and sister were collected from the airport by the Lalit driver. Excellent person, waited patiently and helped them all along. Safe, comfortable and well priced. Hotel is lovely just a little dated now and could do with a revamp. Staff as always are great and really exceed expectations. I find any problems are very quickly resolved...this is the great bonus with this Hotel. Breakfast is great with a fantastic selection. The Hotel is little pricey but you are paying for quality and location. Thank you for taking care of my elderly mother and sister during their stay.

Great breakfast buffet. Room was spacious and perfect options for charging European type devices. AC was nice and strong. The bed was very comfortable and i had a really great sleep in my stay. The House keeping was great too. In room dining was tasty as well. The pool was so relaxing and had enough privacy. A mirrored window on the poolside would help relax visitors.

Only complain was the bath tub switch to turn tap to shower was broken. Its a small thing but it did bother me. Please fix bathroom fixtures as well.

The best comfort beds I have ever had in any hotel. Just great! The quality of bed justifies any other problems. Electrical sockets (Indian style, UK style and European style) available at the beds and desks. Comfortable. Air Condition not that noisy like in other hotels. Staff very helpful. I had both bathtub and shower available. Close to the airport (3 minutes by car).

I was seriously confused with the light switches - too difficult for me. My shampoo in the bathroom was previously used (aluminium seal removed). The restaurant was good, but not great. There is a shop with souvenirs, but there are not many things. I was offered a hotel shuttle to the airport for 1200+tax Rs. I took Uber and it costed me 192 Rs. Quite a difference.