I made the reservation at the incorrect location, but the lady at the desk, kindly changed it for me. It was nice to be able to access the food court and gates easily. Was very clean room as well.

There are no clear directions to this hotel inside of terminal 2-international arrivals. Therefore here are my directions: for those who are arriving from an international flight to terminal 2: First you go to international transfers >>>thru the security check>>take the escalator up>>follow the ceiling signs with arrows (Niranta airport transit hotel) >> walk thru the food court-following a Japanese restaurant and past pizza hut>>take the elevator on your right, down to the second level>>then you are immediately there. Also, people with children can be very loud in the hallways and doors slamming woke me often. I didn't sleep as well as I would have liked.

Almost all we could have wished for from an airport hotel: actually inside the Terminal 2 building and a shortish walk to check-in desks; early buffet breakfasts provided from 6.30am or by room-service if required earlier; decent restaurant for evening meals with a good range of choice at reasonable rates; very quiet -- didn't hear a single plane all the time we were there; very helpful staff who guided us from the airport car park to the hotel on arrival and from the hotel to check-in desks and currency exchange on departure and of course helped with the luggage.

The security on arrival was draconian, but I guess that is down to the police rather than the hotel and after all the hotel is actually in the airport terminal building.

Location is great

Each time I book, it's becoming very expensive progressively. The prices shown are exorbitant - more than my flight ticket many times. In that price it shows discounted price, but still too expensive. May be out of reach shortly. I had stayed here at least 25 times. There are 2 properties - one inside and one outside. The reception says most of the time, that you have booked outside property. There is a confusion. After a tiring travel, when they say you have to go outside - its annoying.

We are senior citizens...arrived at the Hotel by private car..not allowed to reach Hotel entrance on the P4....no signage / direction board to indicate how to reach Hotel on P5 level.....we were carrying Luggage of Six bags...no porter on the 5 th floor to take help from.... The advantage of staying right on the Airport is lost...could have stayed near the Airport and used that hotels taxi to directly reach the Airprt entrance..

Access to the Hotel....no one at P5 to guide and Assist there..

ease of access and closeness to terminal

it would have been nice to have been able to book a shorter stay. it was expensive for the amount of time we were there. I have known transit hotels where the rooms were bookable in 6hr slots.

The location is great for a transit. We saved a lot of time because we didn’t have to go outside the airport. It was comfortable stay and we could sleep peacefully. The food at the restaurant wasn’t great and other than that it was all good. Rooms are small compared to the price but the most important reason to choose this place is the fact that you don’t need to get out of the airport at all! In a way you get a lot of time to rest before your next flight.

Food is really bad at the restaurant

It was very easy to find the location, which is very convenient for airport passengers. The room was nice and clean. There was 24-hour dine-in and room service food, which was very good. A simple breakfast started at 4 a.m., which helped me as I had to leave early. 24-hour spa massage service - better to prebook. Note - One must have an arrival/departure from the airport to validate the stay.

The room doesn't have any windows.

Fantastically convenient place to stay when transiting through terminal 2. Excellent customer service, decent food, and quiet stay in a comfortable bed.

Not ideal to have a room without windows but understandable I guess. One major issue is that I was allowed to book BEFORE I knew that you have to be going to or from T2 at Mumbai airport - and it's not always that easy to know whether you are doing that. I would have liked much clearer upfront statements to that effect so that I could have found out before booking.

The hotel is conveniently located at the airport. Once we reached the door, we were assisted by very helpful and welcoming staff to reception. Reception staff was also equally welcoming and helpful. Check in was smooth and fast. Then we received help in carrying our luggage to our room. The room was well decorated, clean and had the necessary aminities such as a kettle with tea coffee milk sachets, enough storage facility, TV, Spacious bed. When we ordered room service (at 12:15am) we were told the food will take up to 45 minutes to arrive. I liked this fact that they informed us about this to set the expectations right. We ordered a pizza and a burger. Both dishes were delicious and mouth wateringly tasty.

Nothing really. We enjoyed our stay and will definitely consider Niranta again 😊

Easy access and quick facilitation.

The rates should be according to the hours occupied instead for the whole 12pm checkin and 11am check out regime. We checked in at 12am and checked out at 10am but paid for the whole day. This was because of the flight timings obviously. Since Niranta is specifically a transit hotel such a provisional offer of hourly stay should be given. Kindly look into it. Rest everything upto the mark.