Checked in with no problem

Having to pay for parking.

Rooms are VERY comfortable and big! Many power outlets available (extremely useful). Very well selected furniture for the room. Staff was great (whoever was on night shift, let me congratulate you on resolving a very hard matter!)

I really liked the hotel, but the guests...well...I think they "punish" and eventually bias this property. You can actually smell "non-tabacco odor" from the elevator all the way to the hallways. Luckily, my room was perfect on cleanliness. I understand this is very difficult to prevent, but perhaps some hard fines for bad behaviors could help.

Was in there far away from my events the value and quality of the hotel was okay staff was friendly and helpful

There was an aggravating dog next door that it's owner kept leaving an occupied and it had separation anxiety and was barking out of control all through my first night and woke me up out of my sleep the first morning of my stay the hotel stated that they were going to do some conversation but I don't know if it was done I don't think it's it was done I hate when people say they're going to do things and don't follow through on it!

Breakfast, wasn't available and always has been this year when I stayed before. That was disappointing. I was able to get the last cup off coffee before I left at least.

I didn't like that there was no breakfast served. I was offered a paper bag with two granola bars and an apple. I paid for breakfast as it had been previously available,i.e. cereal, oatmeal, 2 kinds of juice, coffee, milk, waffles, bagels, etc. I felt jipped.

The location was great, my husband and I love watching the planes take off and land. It was very clean and peaceful. The staff was amazing, especially Rebecca!!! But the entire staff was very nice, including the staff that cleans the rooms. We are definitely going to book again, and we would highly recommend others to come and stay as well. Oh and before I forget…that Executive Suite was everything, my husband didn’t want to leave after that😂

Stayed twice in a 7 day period (before and after vacation flights). 1st stay was good, room was on 3rd floor, clean & appeared updated. 2nd stay was on 1st floor, and the room appeared dated, with old carpet, basic decor, just kind of blah. However, both rooms were clean, the bed was comfortable, and the shower had good water pressure. Breakfast was adequate, but nothing great. Didn't get breakfast 1st stay as we had to leave before it opened. For a 1 night stay before or after a flight, it worked well for us and was close to the airport. They do offer a shuttle, but we didn't use the service.

Breakfast should be offered a bit earlier since it is close to the airport and many flights are early. 1st floor rooms appear to need updating.

Location is right off the interstate, friendly, eager to help & professional staff. Love the fact that I was able to switch rooms with ease, no blowout given, or explanation needed. The beds were soft and everything worked that was a plus

I didn't like they didn't have much parking but that was manageable and nothing to blow a gasket over

I liked the spaciousness of the room and location for travel to airport. Can't say more about the area as I was only there overnight.

I did not like that it was $100 incidental fee for 1 night. I had just left a sister hotel who only took $25 for 8 nights. I also woke up to the smell of cigarettes smoke on my floor. Wasn't aware that it was a smoking hotel. I could not report it as there was no one at the desk when I checked out early.

Everything has been amazing thus far. The staff is awesome Rebecca and Ronald in particular. I left for a day in an Airbnb and came right back to this sanctuary as I feel comfortable and protected here. My service dog is welcomed and happy ;-). I may be extending my stay as it almost feels like family here and I work remotely so this is a perfect fit for me as I recover physically and mentally… namaste 🙏👌👌👌

Easily accessible, nice grounds. 24 hr staff and delicious breakfast.

Their free airport shuttle. The driver was great. He went out of his way to help me. Brought my luggage into the lobby. I appreciate him. Thank you again. The evening desk clerk is a great asset to this hotel. She has exceptional customer service skills. I apologize for not remembering her name. I have an injured knee. She went out of her way...she brought my luggage to the room. Brittany who works days also is an exceptional employee. I had talked to her on the phone a couole of times before arrival. She was very helpful and very friendly on the phone. The rooms are very clean. Choose staying here. You wont be diappointed.. I will be staying here again.

The bed was too soft for me.