The hotel is located in DTLA, not far from both Pico station and 7th/Metro. The Convention Center is about 20 minutes away on foot. The location was perfect for what I needed and wanted, and I didn't find it dangerous at night at all The rooms are great, with a strange but cool hipster-esque vibe to them. The view from the room, and in some cases literally from your bed (I think the layout changes from room to room) is amazing, with sunset and sunrise right in front of you. The rooms are large enough, and you get plenty of free water, tea and coffee included in the price. There's a rooftop pool, it's not large or deep, but it's good enough, and the view, again, is amazing. You also have a rooftop bar, a lounge bar and a cafe in the same building. The price is okay for the location and for what you get

The coffee/tea mugs in my room hadn't been washed properly, and one of the (many) towels, the smallest one, hadn't been washed properly either, with traces of somebody's lipstick on it. But I read a lot of reviews before booking and there a couple of recurring criticisms and I want to address one: location. The location was perfect for me, but that's because I like DTLA, and the fact that it can be a bit dodgy, (it has always been like that) doesn't bother me. However, I know that some people just feel uncomfortable in DTLA sort of by default because it definitely has a certain vibe to it so bear that in mind

The hotel was great. The apartment was stylishly furnished, everything was clean, and the towels were white, fresh, and clean. We had an iron, a TV and a hairdryer. The host was friendly and kept my luggage after checkout until the evening when I had my flight.

There were many homeless and crazy people in the surrounding area.

Loved that historic building and the vibes: the California Petroleum Corporation Building, later known as the Texaco Building building that had completely been restored and renovated to serve as a trendy boutique hotel by Ace Hotel (till 2024). Rooms with industrial design. For the price and location, it was definitely a great deal. My room was clean, spacious and with a panoramic view on the city. Hotel is located in the southern part of Broadway street, near to restaurants, cafés, bus stops and a couple of blocks away from the metro.

The room was rather cold and so was the shower: the problem was however quickly fixed after I raised it to the staff in the lobby. Although at the 11th floor, the room was also (very) noisy, mostly due to the original window frames that were high standards at the beginning of the last century (I would add, that's the price to be paid if you wish to stay in a preserved historic building). As expected, there were homeless in the surrounding area - that being said, we always felt safe everywhere!

Loved the unique style of the hotel, the neighborhood and the restaurant, which has delicious food! The staff was very friendly at all times and the views from the rooftop bar are amazing.

The shower was terrible to navigate and hard to get the room warm - but otherwise, no further comments!

The room was comfortable even though it was very unusual. The industrial feel took some getting used to but it grew on us. The bathroom was well appointed. There were great views out the window. The beds were super low but amazing. Really comfortable. There is a coffee shop in the hotel. Next door is a 24 hr convenience store. Some great food options all around. We stayed on the 4th floor which had the gym and the laundry on it. Super convenient for a family.

The water was cold to warm to shower. They were prompt to try to fix it but really couldn't. LA has become a filthy city. Extremely neglected and the homeless situation is so sad. They were everywhere unfortunately. Even outside the hotel. But truth be told the hotel staff cannot manage this. It's a problem the city has to address.

Super clean, stylish, great value for the money. Quick communication via chat.

Late check in time, No option to leave the luggage after checkout.

The hotel is stylish, the staff are great, friendly, helpful. Both restaurants were good, the breakfast/coffee bar for the morning perfect to grab a coffee and go. The room was clean and comfortable, I didn't get to use the balcony as it was a little on the chilly side but if the weather had been better I'd have done so. I travelled and stayed 5 nights for work. A very chilled out stay which was great once inside the hotel.

I liked everything about the hotel. Would I go back..? No, due to the location, I wouldn't go back. I didn't have a car and therefore was either on foot or taxi. Going out after dark was strongly advised against and for a good reason, I was agressively approached 3 times on a 2 minute walk along the the street, the homeless situation is off the scale, these people are desperate and have nothing to lose. Not the hotels fault at all, but personally, I wouldn't stay again in the area, I didn't feel comfortable and couldn't go out and explore restaurants or shops without feeling threatened more than once.

For those who value privacy, I highly recommend Kasa Hotel. It’s only a 10-minute drive from Koreatown, and I loved that there are restaurants and convenience stores nearby, making it easy to walk around. From check-in to check-out, you can do everything on your phone without ever having to visit the front desk, and even after midnight, you can request housekeeping services through real-time chat, which was a major plus. The large windows covering an entire wall made the room feel open, and I thought the hotel rates were affordable compared to the price. This trip was a great experience, especially because I was able to bring my pet along.

Location was very convenient and close to a lot of things to do. The bed was comfortable, the shower and bathtub were relaxing. There was plenty of closet space for my belongings. The rooftop bar was closed during my stay but it seemed very nice and the rooftop pool was small but nice as well. The windows were huge and provided and beautiful view of the city at night.

The room could use a little more lighting. The handle on the sink was loose as well as the handle on the toilet. The AC and heat in the room weren’t always working the best and the mini fridge didn’t really keep drinks cold. There were some damages to the futon couch but we didn’t really use it much so it didn’t hinder us. One of the biggest inconveniences was that there was no on site parking.

Manager and staff were so helpful and friendly. My suitcase locker got stuck, I was having a nerves break and they helped me to break it. There were always people at the reception whenever I enter and exit to the hotel. I worked a couple of days from the room and I did not have any wifi problem. I did not have a problem with hot water or AC (heating - cooling) as well. The rooftop wine bar is working from Thursday till Sunday at the evenings. It is cool! The rooftop pool is working from 11 am to 11 pm. The cafe at the entrance is nice, the people were kind as well. Downtown is a different area but I did not have any problems at all. Definitely, I can stay there again on my next trip.