5,982 reviews
From
$1371-8 Kensington Garden Square, London, W2 4BH, United Kingdom
5,982 reviews
1/38
Free wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Welcome to the Phoenix Hotel, your charming retreat nestled in the heart of London! Starting at just $137 a night, this delightful 4-star hotel offers an escape from the hustle and bustle of the city while keeping you conveniently close to all the action. Located at 1 Kensington Garden Square, you’ll find yourself just 2.8mi from the vibrant city center, making it easy to dive into all the exciting sights and experiences London has to offer.
With over 5,111 glowing reviews, our guests can’t stop raving about their stay! Enjoy complimentary Wi-Fi to stay connected, a bar to unwind after a busy day, and a dedicated 24-hour front desk to assist with all your needs. Planning to host a meeting or banquet? We’ve got you covered with our meeting facilities (additional charges apply), ensuring your events are as smooth as can be. For those seeking comfort, our non-smoking rooms are equipped with free toiletries and cozy bathtubs that invite you to relax and recharge after a day of exploration.
Whether you're visiting for business or pleasure, the Phoenix Hotel is here to make your stay memorable. Feel free to pop by our tour desk to get insider tips about local attractions, or simply take a moment to soak in the views from our upper floors accessible by elevator. With amenities designed to cater to your every whim, we're excited to welcome you to your home away from home in London!
At the Phoenix Hotel, we believe your comfort is paramount, and our wide variety of room types caters to everyone’s needs—from solo travelers to families of ten! Cozy up in our Small rooms for an intimate escape or stretch out in lavish Executive rooms with a king-size bed, ideal for those who enjoy a bit of extra space. Traveling with a group? Our Grand Deluxe option holds up to 16 guests, perfect for making lasting memories with your loved ones. Each room is designed to elevate your stay with modern comforts that ensure restful nights after busy days exploring the enchanting streets of London.
But wait, there’s more! Our stellar location means you’re just a stone’s throw away from iconic landmarks and attractions. Stroll through the beautiful Kensington Gardens, indulge in retail therapy at nearby boutiques or sample local delicacies at charming eateries. Feeling adventurous? Make your way to the vibrant markets or hop on the tube to further uncover London’s hidden canyons of culture and excitement. After a day of making memories, retreat to our inviting bar for a well-deserved refreshment and share tales of your adventure with fellow travelers.
Ready to take that well-earned break? With payment options including Mastercard, Visa, American Express, and Maestro, booking your unforgettable getaway has never been easier. The Phoenix Hotel prioritizes your satisfaction and ensures you have everything you need at your fingertips. So, what are you waiting for? Pack your bags, grab your camera, and let the Phoenix Hotel be your gateway to the unmissable magic of London!
Closest airports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 7 photos
Room - 1 Twin
1 Twin Bed
45 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
More details
Welcome to our cozy Single Room featuring a comfortable Twin bed, a private bathroom with free toiletries, and easy elevator access to upper floors. Perfect for solo travelers looking for a convenient and comfortable stay.
Show 4 photos
Deluxe
1 Double Bed
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Indulge in comfort and luxury in our spacious Deluxe Double Room, featuring a cozy double bed and a relaxing bathtub. Perfect for 2 adults and 1 child, with free toiletries provided for a pampering stay.
Show 4 photos
Small, 1 Twin Bed
1 Twin Bed
55 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
More details
Cozy double room with a twin bed, perfect for solo travelers, offering privacy with a private bathroom and free toiletries. Accessible by elevator on upper floors.
Show 6 photos
Room - 2 Twin
2 Twin Beds
65 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
More details
Twin Room
Show 8 photos
Triple Room
3 Twin Beds
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x3
+
More details
Show 4 photos
Small, 1 Bed
50 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Show 4 photos
Deluxe, 1 Double Bed
75 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Show 3 photos
Room - 2 Double/2 Single
2 Double Beds
160 sqft
x4
+
x3
More details
Standard is 161 square feet and includes either 2 double beds 131-150 width or 2 single beds 80-130 width.
Show 4 photos
Deluxe, 2 Twin Beds
2 Twin Beds
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
More details
Room - 2 Queen
2 Double Beds
2 Queen Size Beds
x4
+
x3
More details
Two Double Beds
Show 3 photos
Standard Room
1 Double Bed
1 Twin Bed
x4
+
x3
More details
Standard
Executive, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Executive Queen Bed
8.2
5,982 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Catarina
9.1
August 2024
This is my go-to hotel whenever I visit London. It’s my third stay here, and I always have a great time. The rooms are comfortable, clean, and well-equipped, plus the hotel is conveniently located with excellent transport links nearby. The breakfast is also quite good.
Mihaela
8.2
May 2024
- amazing location - 5 min walk to multiple means of public transportation, beautiful Hyde Park/Kensington Gardens & Palace, multicultural restaurants and supermarkets - daily room cleaning, everything kept in good order - beautiful exterior façade - flexible breakfast time interval - non-stop reception desk available
- very small single room, but the space was effectively used so I did not lack any amenity - breakfast food could have been more varied
Yvonne
8.2
October 2024
It is relatively well located and there are several supermarkets and public transport nearby. The room was clean and the breakfast was extensive and you could always find something.
The room was quite small, but completely adequate since I was alone and out most of the time.
Alida
8.2
January 2024
The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste
The size of the room is not big but for few nights it's still pretty comfortable
Andrew
8.2
December 2024
Quiet basement room. Twin not the single booked. Handy for several tube stations. Basic breakfast. WiFi and hot water fine. Will consider staying again.
No issues
Heather
10
January 2025
Location is excellent; walking distance or 1 underground stop from Paddington, close to 2 underground lines, cafes and food shops. Also feels safe when walking back after dark. Staff are very pleasant and helpful. Hotel has single rooms, which many hotels don't have, so is well priced. It even includes a continental buffet breakfast. The single rooms are cosy but extremely warm, clean and well appointed, including the ensuite. Has everything needed, such a good towels, simple toiletries, tea and coffee and those useful little touches like tissues, a reading light and a socket by the bed.
No air con so summer could be tricky.
Pam
9.1
August 2024
It’s in a good location, close to Bayswater tube station. The room was clean and breakfast good.
The room was a bit small and hot as no air conditioning.
Foteini
10
January 2025
The location of the hotel is extremely convenient (very close to 2 underground train stations and a bus stop and close to super market and restaurants. Personnel was very polite always willing to help. The room was clean (everyday change of towels), comfortable, warm with a very nice view. Breakfast was very satisfying with many different choices of food, coffee and juices. On top of that it was very helpful that coffee machine and kettle was available in the room and also coffee capsules, tea bags and biscuits also. We would definitely choose it again !
Everything was very pleasant. Maybe a small refrigerator inside the room would be helpful.
Claudia
8.2
January 2025
The building looks lovely, typical Notting Hill. The area is nice, though not so close to the main attractions. The best feature was the continental breakfast (included). Top notch barista coffee machine, teas, juices, warm croissants, eggs, fruit, etc. For London prices, this hotel is quite a good choice.
The location is not so comfortable, as I had to take many tubes to get there from Kings Cross, going up and down stairs with my luggage in different stations. The hotel has a lift, but there are still some stairs at the entrance to carry your luggage up and down. The single room is extremely small, I struggled to open my suitcases. I found the bed a bit uncomfortable as I need a harder mattress for my back.
Kakia
8.2
May 2024
The room was impeccable. It was cleaned daily even though I only stayed for 4 nights. There was a hair dryer and other pleasant details in the room. There was a lift, which was very positive due to having heavy luggage. The location was wonderful, a few steps from local amenities (shops, restaurants, supermarkets and two train stations) and the neighbourhood around Kensington was safe and stunning. There was always someone at the reception and the staff were very polite.
My main issue was soundproofing. I specifically asked for a quiet room but I was given a room next to others and I could hear murmuring which woke me up very early every morning. I could also hear footsteps from the room above mine, and the lift could be a bit faster. Breakfast was sufficient although I expected something more.
Attractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAttractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAirports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Snack bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Carpeted
Elevator
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Maestro,
Cash only
This property accepts cash.
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