Exceptional service. Staff are very coordinated, disciplined and mindful of guests. Amazing location, beach is literally a footstep away and the pool too is very clean and pleasant. The beach has paid and free areas, would recommend just buying a blowup bed and enjoying the free zones. Breakfast is very rich and varied. Great variety of everything: even grapefruits and kiwis and diverse sausage sorts. Dinner was okay. Great Danish blue cheese and salads but not that big of a warm food selection with the same fish every day next to pork and chicken meals. Not a lot of soft drinks options even though its open buffet (only water and lemon water) which was lacking. Special thank you to the housekeeping once again for being so helpful and kind with answering our requests. Great hotel!

No hot water at dinner for tea or coffee. Dinner not very rich in diversity: as its an open buffet and its 25 euros pp, we would have expected more seafood such as shrimps and squid. Also not a lot of soft drinks options at dinner even though its open buffet (only water and lemon water). Lunch is also not provided for (you have to buy it seperately at the front desk) and is quite pricey (also 25 euros pp) Also, even though check in is as 15.00 (pretty late since you pretty much waste the entire day waiting for check in) we could only check into our room at 15.35 due to cleaning. We wish this would have been informed to us earlier as we spent more than an hour waiting in total due to this.

The location was perfect clean and modern

Air conditioning was poor

We absolutely loved the design of the hotel, the rooms were clean and in was very pleasant to stay there. The variety of breakfast was great and the food was delicious. The staff was very friendly and helpful even in stressful situations.

We really didn’t like that the pool area wasn’t cleaned for days. We have found empty coffee cups near to our chaise-longues that were there for three days straight. Also in the morning, coming out to the pool after breakfast, we have found the chaise-longues staying around as someone left them the day before. We’d wish the staff to take care of the cleanliness and order near the pool in the future.

The hotel is renovated, central location, beach front. Step away from many restaurants, shops, attractions, etc. The breakfast is various, fresh, well arranged. The linen, towels - very good quality. The mattress quality- best sleeping. What I didn’t like: Not enough water pressure. The AC is not cooling at all and the temperature is not changeable. The parking in front of the hotel is small and operated separately (20 BGN/day). Not sure during high season, if the capacity is enough.

Not enough water pressure. The AC is not cooling at all and the temperature is not changeable. No air to breathe. I’m not sure how in the hottest months guests can copy with that. The parking in front of the hotel is small and operated separately (20 BGN/day). Not sure during high season, if the capacity is enough.

The hotel is renovated and everything is brand new. The location is fine as well.

The renovation is very badly executed. It’s a bit too loud. The staff barely speaks Bulgarian and English. I wanted to pay extra for a sea view room, but the girl at the reception didn’t understand anything I’ve said, so I didn’t get it.

it was very nice hotel , big, nice smell,new furniture modern style…breakfast was very nice u can find what u like… the staff helpfully,i like the room sea view

the ac in the hotel i would like to sit in the lobby but it was hot we ask for fan in the room it help

Everything was beautiful. The hotel is very new and luxurious. The location is excellent.

House keeping was insufficient. Although the towels of our room changed, they were in the same place until the hair that was there on the first day came out.

Location is great, large room, nice breakfast, friendly staff

The only problem was with cleaning, but after communication with reception this problem was solved

Good location, great food, nice pool, friendly staff

AC not working, they can not fix it but are trying their best to accommodate you in another room or offer you a fan. No spa, just massages but a huge indoor swimming pool and a nice outdoor pool

Beautiful Clean Hotel… Great Location right beside the beach and shopping streets … Staff very friendly and helpful… Breakfast was good a great variety of everything…We had a sea view room which I would recommend… will definitely return next year

Nothing