Very central location, quiet and warm room, polite staff, modern design, good breakfast (apart from the coffee)

There is NO parking at the hotel as is advertised, only a public parkhouse nearby. This is ok but it should not be promoted this way, since it is used as a searching parameter. The cleaning lady took my towel (only after having used it once) and didn´t replace it, so I was left with just a small one. What´s the use? Not enough hangers

Absolutely fabulous location, friendly and helpful staff, brand new equipment. Breakfast room with a view and good choice of food. Many things are super convenient, some are not yet due to lack of experience. I was leaving early in the morning and asked for a lunch box. That was a delicious one! 2 huge sandwiches, fruits. Will come to stay next time for sure!

Few things to improve, more about usability and convenience really rather than complaints. Organize the bathroom a bit better - plastic used for toiletries is too hard and you have to fight to get the liquid out. The only way to use towels is when the door is completely closed, which is not convenient if you just want to wash your hands quickly. After using the top rain shower the whole room is soaking wet and there's no upper hanging for the shower if you want to save it and use a basic shower instead. Both using TV and tablet is not really convenient as there are many options, but no subscriptions. Tablet keeps logging out from the account and you need someone to log it back and even then there is very little reason to use it or it is not obvious or explained.

Location is pretty much the best, near Knez Mihaila street. Taxis directly in front of the hotel. The hotel is relatively new so the furnishings are nice.

No free water in the room. Tap water tastes awful, filtration is needed. Glasses weren't cleaned thoroughly. Water in minibar wasn't replaced, I ran out. Room was too hot and the cooling couldn't be turned on as the hotel is either in heating or cooling mode. The tablet to control the room is a Samsung Galaxy Android device with an app to control the room. It is a security and privacy nightmare waiting to happen. I felt uneasy as all devices are signed into one Google account, syncing all photos and the tablets have a camera pointed between bed and bathroom. The hotel needs a dedicated device with proper remote management and no camera/microphone. This is an amateur setup.

The hotel is located in a perfect location!!! In the city center, if there is public transportation near the hotel you can get to all parts of the city. The rooms are clean, spacious, and there is also a sitting area. The breakfast is excellent, and the restaurant is good and the prices are reasonable.

The staff is very, very nice. Although we didn't get all the information we needed during our stay, for example the Little Chef restaurant experience which we unfortunately missed, the restaurant's operating hours (because we came on a holiday were different than usual), but overall the staff was very helpful and tried to help.

We liked everything. Everybody was helpful, especially Ratsko. Everything looks like new and furnished well. The breakfast is above average, close to Turkish one :) Rooms are very clean. We also like restaurant. Although there is no bidet on the toilet, some kind of shower head was really helpful. Housekeeping is available until 10 PM

I thought Netflix is provided by hotel because of photos but it was not and shower does not close completely so it might leak to bathroom if you don't care but these are not big deals.

I had a fantastic stay at Lumiere Hotel in Belgrade. The location is perfect, centrally situated and close to major attractions, making it easy to explore the city. The hotel itself is beautifully designed, with stylish and well-appointed rooms that offer both comfort and elegance. The staff were incredibly friendly and attentive, providing exceptional service throughout my stay. The breakfast was a highlight – delicious with a great variety of options to choose from. Overall, I highly recommend Lumiere Hotel for its clean, well-maintained facilities, excellent location, and top-notch hospitality

This Hotel is totally new, very good hotel and the most important is the staff is very very good and welcome. I want to thank specially the Customer Relationship Manager Mrs.Anna for the great welcome. everytime she asked me about my stay and If I need some help and support. this hotel must be 5 stars.

Breakfast is not various, also they open the window morning time and really very cold to stay inside the restaurent. I am sure they working for better solution.

The location is perfect, right in the heart of the city, making it easy to explore the main attractions. The staff were incredibly friendly and attentive, always ready to help with a smile ☺️ The room was modern, very clean, and well-equipped with everything I needed for a comfortable stay. The bed was exceptionally cozy, and the attention to detail in the room’s design really stood out. The breakfast was another highlight—delicious and with a good variety of options to start the day.

Location is great,just few steps ( literally) from the pedestrian street. the breakafst was quiet good, the room clean and tidy, the staff friendly

the airconditioner in the room didn't work. they've got a tablet managing all devices, it didn't show that there was a problem. I arrived in the hotel in the evening, so when it became clear it was very late at night. the guy from the reception couldn't fix it either. so, apparently, they didn't check the aircon beforehand.

The hotel seems very new; some services are still not operational (like the roof top bar closes at 21.00 !) and the restaurant although advertised until 22.00 did not accept customers at 21.30. Having said that, the location is excellent, right at the edge of the old towm, within walking distance of the major areas for eating and drinking and walking distance to the Belgrade fort and park. The room, spacious, clean, fresh and modern looking.