To quote my 6 year old “this was the best holiday ever”. Our stay was amazing and we would definitely come back. The customer service was more than impressive. From the day of my booking and my first email the lodge immediately responded and was so willing to help to accommodate our picture. The view of the mountains were breathtaking no matter where we were; from our room/ dining room/swimming pool to play area. This was some of the most friendly staff we have encountered, they went above and beyond to make our staff memorable, and they were so friendly with the kids always willing to help them. The outside play are was completely something new and really amazing the kids did not want to leave.

To be honest nothing, that is why we will come back.

The road leading to the lodge has potholes so maybe take a bigger car to avoid damages. The location of the lodge is amazing, the views are spectacular. The staff (Julie, Debbie, Roy, Mbali and the rest of the members) is very helpful, friendly and warm. The food is also great. The room is super clean and comfy. I mostly enjoyed the rock pool!! There are so many attractions outside the lodge as well to enjoy. I’d recommend Dragonview!!

WiFi is not that strong in the rooms

The host's performance was nothing short of remarkable. Their unwavering dedication to even the minutest aspects was genuinely extraordinary. The cleanliness was impeccable. The diverse menu was thoughtfully designed to cater to the diverse preferences of our entire family. A special mention goes to the fantastic play area that makes this place highly recommended for families with young children.

For families with older children, I would recommend considering booking two separate rooms instead of the family room. This suggestion is based on the fact that the family room's layout might not offer the desired privacy due to shared spaces like stairs, and having just one bathroom for all occupants could potentially be inconvenient. Opting for separate rooms could enhance overall comfort and privacy for everyone.

From the time we arrived we were treated with a great amount of professionalism and warmth. Robyn and her team went outbid there way to make our stay memorable and seamless. The views were absolutely amazing and it definitely allows for you to disconnect from the hustle and bustle of the city. We loved the touch of the rocky pools and the entertainment area which gave us every reason to stay at the lodge with very little need to venture out. The breakfast menu was also rich with some great tasty options.

Some of the dinner options could do with a some extra flavour especially the steak and calamari dishes. It would have also been nice to a shower upstairs and some serving utensils in the room.

Everything was exceptional. A very well thought out design for the entire hotel and especially playground.

Nothing I didn't like. However would like to make a suggestion since we plan on returning. The food options were primarily beef and pork which I am unable to eat. Therefore would love to see chicken and lamb options added onto the menu soon.

I loved the limited number of rooms which made the place calm and intimate. Also really great views.

I thought the breakfast could include things like americano and cappuccino, without extra charge. I ate no other meals save for breakfast so I can’t talk much other than to say breakfast could be generous.

The breakfast was amazing. The menu had a great variety of dishes and the views from the restaurant were breathtaking. The bubbly and helpful Robyn made our stay extra special. She is very knowledgeable about the area. Her recommendations of places to see and things to do met all of our family members' expectations and needs. Thank you Robyn for the excellent service!

I would have loved another shower in the bathroom upstairs.

Everything was absolutely amazing. From arriving at the venue to breakfast the next morning. The staff went out of their way to assist us. Very friendly and professional team. The view from our bedroom was beautiful. We will definitely be back.

It would be nice to have room spray in the bathroom.

This is a nice option if you want to go to the Berg, but rather want to stay in a stylish and newly build boutique hotel, instead of and old school resort

I feel this valley has so much to offer from a nature perspective, but is not fully utilising its endowment.

The location and views were stunning. The family suites were very comfortable and beautifully appointed and the breakfasts and food were delicious. Richard was a very attentive host and the staff generally delivered good service.

Perhaps a few more entertainment channels on TV.