The food was exceptional, the staff were very friendly, and the view was breath taking especially the rising sun in the morning.

The Spa was quite disappointing, when one books at a Protea hotel there is an expected standard or level of ambience expected especially at their Spa. The nail polish was running out and the lady kept on tipping the bottle over, the massage rooms are tiny. The feeling I got at this Spa was that of a back room Spa at the location. The staff was very friendly at the Spa and they knew what they were doing, my disappointment is more on the facility that needs to be upgraded to the level of the brand Protea hotel.

A secure environment, peaceful private but so accommodating, I love the place soon much....A hats off for Mr.Shange one of the security officials at the beach, indeed charity begins at home....his customer care is so exceptional and you could see that what he do is what he learnt from home... he brings home away from home .. a father for All of us, very knowledgeable...he deserves a commendation.... the staff in its entirety loves what they are doing.....I will visit the place repeatedly without being bored

Professionalism courtesy and environmental hygiene. I also appreciated the fact that my suggestion from the previous feedback which was about the microwave oven was taken into consideration. The room had a microwave this time around.

Some crockery will help but I appreciated the fact that it was explained when I made an enquiry that I needed to call the reception for assistance. Thank you 🙏🏼🙏🏼

Stuff is very friendly and helpful, very clean space.

I didn't like the fact that you don't offer food that accommodates toddlers, may you kindly add macaroni and cheese, French fries,chicken nuggets on your menu. For festive holidays, can you also add entertainment in the evening like karaoke or traditional dance groups. Since the hotel is located in an area where there's no so many activities, we ended up being stuck in the room because it was raining.

The food menu was excellent. with a wide variety. The bar was well stocked with good variety of beverages. The staff was very helpful and friendly. The room was always kept clean. The barman was very good.

The Hotel should consider providing a shuttle service from and to the airport and put it as a hidden cost as part of the accommodation package. Provide day trips to key tourist attraction sites such as Ushaka Marine

The rooms had two double beds each and that enabled travelling with family and kids convenient and affordable. The food was also enjoyable and a delight.

South of Durban is not that appealing, it seems to have regressed and the surrounding area and infrastructure is not maintained and cared for. This is however government’s problem. The facilities at the hotel made the stay comfortable and safe.

Staff are friendly and accommodating. Bedrooms are well-appointed and extremely clean. Great bed and pillows made for a great sleep. Wonderful pastas and curries are on the dinner menu. Breakfast was very impressive with one of the biggest selections ever, and the kitchen staff attending to the breakfast service went out of their way to make it a great experience. Hotel is very accessible for business purposes and a short drive from Durban.

Windows cannot be opened very wide.

Breakfast was very nice and well served. The whole experience was amazing, and we are planning on coming back with my friends. We were a bit loud as we were there for a birthday celebration, I don't think we disturbed anyone though as we did not get complaints. I also hope that we did not disturb anyone.

Everything was fine.

The room was clean. the staff were friendly and attentive. The food was good. my request with regards to the room was accommodated.

The Bar service was a bit slow as they were not enough bar staff. The restaurant menu was limited. if they could have a different dinner menu that has items from the buffet that would be good.

Cleanliness, friendliness of the staff members. Very peaceful and enjoyed the beach, which is private and there is security. I tried the breakfast, and it was very tasty indeed and there was a variety to choose from. There is a room service option and it's lovely when you don't feel like going down to the dining room. Look forward to going back again.

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