Perfectly situated close to Sandton City and several smaller malls, this hotel is within easy reach of any shopping or banking/business requirements. The hotel shuttle, expertly manned by the ever-polite and always-accommodating Mavuso, is available for any short, 5km trips which was SO useful. The rooms were spacious, well appointed and spotlessly cleaned and maintained. Having a small kitchenette in the room was very useful for morning coffees and evening light meals. The hotel itself is stylish and comfortable. The gardens and swimming pool are kept immaculate and a pleasure to relax in. Our breakfast buffet was a wonderful start to the morning. Nothing was too much trouble for the polite, efficient staff who never passed the table without a smile and a quick word. Thank you, Patience and Lucas for your lovely service. Well done to the chef for the most delicious omlettes and perfectly poached eggs. They were amazing, not to mention the stupendous chicken salad. Brilliant. I cannot recommend this hotel enough. Thank you for a wonderful stay.

We only stayed for 7 days. We should have booked for longer!

Breakfast was good on 2 days of our 3 day stay. The hot food was good every day. The service was very good.

Breakfast was good on 2 days of our 3 day stay. On the last day (Monday) the buffet supplies were limited with no orange juice available. We used to regularly stay in this hotel when travelling on business. We hadn’t used it for 7-8 years and thought that the rooms had not been renovated or updated during this time. Consequently the furnishings were a little tired and the bathroom quite dated. Access to the shower could only be gained by stepping around or over the toilet. This was poor. The level of lighting in the room was unacceptable. We had to use the lights on our phones to access the safe!

The suite was perfect for our family stay and had everything we needed. The staff were all very friendly and helpful throughout. Breakfast was good.

We ate at the restaurant the first night and had a great experience, with amazing food. A few nights later it had been taken over by southern sun directly and was very different. The food was awful and the service was shambolic. It was the first night of service for the team, however it was very poor. We waited over an hour for our meals and did not receive our sides until 25 minutes after the steaks. By that point all our plates has been cleared. The food was certainly not worth the wait either, it was very poor quality. There was no discount given for the terrible food and poor experience, even after speaking to the manager on more than one occasion.

We recently stayed at Southern Sun on Katherine Street in a two-bedroom apartment, and overall, it was a positive experience. The apartment was clean, spacious enough for a family with two children, and offered convenient parking right in front of the apartment. The staff were friendly, and the service was excellent. The breakfast was good, and the location in Sandton was great.

The apartment is a bit further from the main hotel, which may be a consideration for those who prefer being closer to the hotel facilities.

it was truly an outstanding experience from start to finish. Everything about this hotel exudes excellence, and I cannot recommend it enough to fellow travelers seeking comfort, quality, and attention to detail.

The pool could have been cleaner, as it didn’t quite meet the high standards set by the rest of the hotel. Additionally, the restaurant lacked a Halal-friendly section, which would have been a thoughtful addition for guests with dietary requirements.

The hotel has old world charm and the room was well appointed.

Our main problem was that they forgot our breakfast when we left. We specifically ordered packages as we were going on a long drive. Had we known we could have made other arrangements. But they confirmed and then did not deliver. Communication via booking. com was also very slow. We never got that airport pick-up sorted (though that one was on us, it was rather short notice). Still they asked for info we already provided and that waaay after the fact... In general, there was nothing wrong with any staff or anything else but there was also no heart in it.

It's beautiful and comfortable all around, the breakfast was delicious and they had a shuttle to the mall and back, it's clean and safe, the resturant on site is great and does room service too.

One of the cleaning lady left our room with no bed sheets and upended the whole day, we went to the mall and came back at around 15:00 pm and our room was still like that and we waited for some time for her to come fix it and also one of the breakfast ladies was a bit unwelcoming and the part of the bill for tips coming at the end of a supposed buffet breakfast that is paid for already, is a little bit uncomfortable especially when you encounter a bad service. The staff members seems to not work that much as a team and is not nice when you hear them complaining loudly about the other team member's neglected Duties infront of us like we can't hear them.

What I loved most is that the property is super clean and well maintained. Excellent breakfast, amazing coffee, very clean rooms, nice pool (but too cold). Small but very nice gym, everything functional. I think it was the concierge, he was more than amazing trying to accommodate some things to our needs. Location and parking secure but I missed that parking was not free, it was 20R/night

It was weird to have my license scanned so many times, but security guards were still so nice and gentle

Property is good and in good location

The bathroom shower showed signs of mould in between tiles and where the glue is…. For someone whose kid has allergies this isn’t great . Breakfast was really busy and with only 2 waiters they were struggling leading to people needing to wait for tables to be cleaned and the breakfast area was small for a busy weekend… given hotels are pre booked this inconvenience could be avoided by bringing in additional staff

Friendly staff... breakfast was good...

That the rooms are not the same as what you booked and saw in the pictures on booking.com ... for eg... there was just a single couch and ottoman in the room to sit down and eat and watch TV... yet on the app there was a table with a couch ... it creates an expectation when you book and then when you get there and look at your room, you get a bit disappointed... but tend to make the best of what is available.