Very clean and modern

Having to walk to the gym through the restaurant. No jacuzzi. Sauna not hot enough

The fact that I can order breakfast in the room. All staff members were super friendly and very helpful. From the security, reception, cleaners, room service and restaurant. The cleanliness of the room and the interior decor. The iron and ironing board in the room was dope. We felt very safe. The interior decor was beautiful. For 3 days it felt like there is no loadshedding, we loved that.

The breakfast menu did not change for the 3 days. On days I went to the restaurant, some food was finished and all tables were not clean. I regretted paying for breakfast. Netflix was not working and access for the menu was not easy on the scanner. I expected to have a sofa in the room coz it was part on the things mentioned on bookings.com but there was none.

Very good hotel, with all you need for a pleasant stay! Staff is really helpfull and doing their best to help you! Would stay again the next time for sure and can highly recommend it to others.

Breakfast was a little expensive and lobby can be busy during weekdays with business events. Bathroom got quite wet after showering, having a seal on the showerdoor would have been nice. But that's a minor detail.

The staff were amazing, especially Karabo (KK) and all of the dining staff. The food was excellent and the entire environment was very friendly and quite homey. Thank you all for a lovely time.

The room cleaning wasn’t very good. We noticed that our garbage wasn’t changed and that the washing shampoo and shower gels were not refilled on various occasions.

We book an apartment and it was amazing. Super big and with everything you may need. A washing and dyer machine and a kitchen very well equipped. Room service 24/7, an amazing gym, very nice pool area and a restaurant&bar with very good options Walking distance from Sandton city mall, which is really really good!!!

We did the check in, and when we enter to the room it was a double room, we have to go down to the lobby and explain we had booked (an paid) for an apartment. They asked for the booking confirmation and then change us. I liked everything! But things that could be improved: Having a coffee machine in the room Some blankets for the sofa Washing machine soap for at least one or two rinses and dish soap for the kitchen (we had to buy these last two things for only 4 nights).

The lady who welcomed me at reception Amanda was the best.

The fact that they kept telling me that all tables were reserved for worshop people when we were having our brunch. And also the amount of cigarette smokes I inhaled while seated outside due to all inside table reserved. I asked to be moved inside but the waitress said she will check with the manager while on our brunch then she didn't come ba k.We ended up moving ourselves inside as the outside seating was also cold/windy. infact I forced to sit inside which I felt it was unfair to tell paying customer all tables are reserved but still allowed ne to book me in to sleep there.

The staff were very friendly and helpful. The room is comfortable. We enjoyed the pool area where you can enjoy some drinks and food. The breakfast was enjoyable with a lot of variety. The location is close to a mall and restaurants. Overall great experience and would highly recommended to others.

The sauna and steam room in the gym was out of order. We used the laundry service and pants came back without the dirty mark being fully removed. . For the price you pay for this service I would expect such a detail to be taken care of.

Staff went above and beyond for my partner and I, and the quality of the facilities were amazing, especially for the price which I thought was very reasonable. I would definitely recommend.

Decor was ok

You seemed to have a bad clientele at the time

The comfort and the service from the staff.

The room service, my order took over 45min and I had to go to the restaurant myself to collect it.