100/10 for the staff! Most definitely! Got there after booking a Deluxe room - I felt the bathroom was a bit small (personal opinion! We are used to space it was still beautiful and clean! Not a complaint lol) I requested if I can upgrade to the Presidential Suite (let's all be honest the jacuzzi AND Spa bath as well as the huge shower tempted me too much 😅) they arranged everything as swiftly as possible and made the transition as comfortable as possible. The premises itself is an experience on its own! Beautiful gardens and views to relax with. Honestly a fantastic experience and I highly recommend a couples getaway there. 😁

Villa Simonne was so interesting! It had so many collectibles used to inspire the quirky exotic decor that we wished we could stay longer than one night. It is a real treasure. The staff was exceptional! One of travel partners needed to pick up a prescription and a staff member drive his wife there! They. Also arranged for a doctor to come to the Villa to see him. That is above and beyond!

we were in a deluxe room but only got a double bed. It made for an awkward night. We had expected a king bed with a garden view room. Our view was of the parking lot. We ordered room service and it came quick but they forgot to bring the dessert (which wasn't very good.)

Rooms are big and spacious, staff if friendly, accommodating and patient, breakfast was delicious. the hotel provided a cot for my toddler and it was very comfortable.

The heater is the apartment living room was not working so the room was too cold and we were uncomfortable. The kitchen does not have any plates and no cutlery so when we ordered pizza we had to eat on serviettes. the couch in the living room was caving in the middle and was uncomfortable to sit? The ceramic table top can be very dangerous to lean on especially for kids as it is not glued to the table. The place and furniture has seen better days, the wear and tear is clearly visible. The wifi connection is weak.

The staff was amazing. I had an injury the day we checked in and they were so accommodating..the room we were given transported us into another place. Too bad it was only for a night. Would have loved to stay longer.

The wifi situation was rather during loadshedding bothersome as I had work to do. Would recommend they look into getting an inverter strong enough to withstand loadshedding or something similar. When the loadshedding returned the wifi was still evidently unstable. Had to use the router I'd come with.

My stay at Villa Simonne was nothing short of unforgettable. From the exquisite decor to the exceptional service ,every moment was a delight. I would highly recommend this hidden gem to anyone looking for a unique and memorable experience in Johannesburg . Thank you Villa Simonne for making my stay truly memorable . I can’t wait to return 😊

Nothing

It's aesthetically out of this world. The level of attention to detail is incredible. The breakfast, even the mushrooms, had some special touch. The staff is so professional and world-class. The aircon was already on when we got the room, giving us a literal warm welcome. I don't think I have enough words for the place

The carpet

My stay at Villa Simonne Boutique Hotel was simply exquisite. The staff was incredibly attentive and welcoming, making me feel right at home from the moment I arrived. The hotel itself is a stunning gem, boasting unique charm and elegance at every turn. An unforgettable experience in every way possible.

-

Villa Simone was so unexpected! The property is so beautiful and elegant. You cannot believe that you are in Johannesburg. It seems as if you've been transported to another world. The staff are exceptional and go beyond to make you feel special. Gift (the resident bartender) is very talented and makes original cocktails inspired by the themed rooms situated within the hotel. The Hollywood cocktail is delicious!!! The chef goes out of his way to cook dishes on request. Hazel is just amazing. She organizes everything to the letter and gives an extra touch of class to the entire stay. Thank you Villa Simone!

Nothing.

The security is on point. You cannot access the building unless you are a guest or something. The staffs are very polite and always happy to help. The room was big and very clean. Breakfast was good with varieties

There was no " Do not disturb" sign so the cleaners won't disturb. I forgot to mention this so I put it in here. It is not a big deal otherwise

We had the "Hollywood" chalet in the garden. It was spacious and well equipped. Might need a little bit of a renovation, but we felt very comfortable. Breakfast was good, nothing to complain about. The hotel is in a nice and safe area of Johannesburg, parking was safe inside the complex. The garden is spacious and a nice spot to relax in summer times. The manager was very welcoming and open minded. We can recommend this hotel and would come back, when going to Johannesburg again.

No complaints, the management is working on some alterations, which will make the place even more beautiful!