Location was excellent within close proximity to nearby malls and easy to get onto the freeway. Breakfast was included in stay and lots of it, with the lunch and dinner choices excellent too. Service of staff was excellent and even did our washing and ironing. We had a beautiful view over the pool and the Union Building in the distance.

The hotel didn’t have dedicated driver service and we were let down by relying on company outside of this hotel. The hotel also does not have 24 hour service to rely on. Visitors from overseas should also be informed not to rely on Google maps for navigation.

From the moment I arrived until I left, I was well-tended to. Each staff member from the security guard at the gate to the butler at the door were well-trained in their area. Shadreck who works as a butler went above and beyond in his duties. One evening he brought one of my visitor's cars around in the pouring rain. He had a few of my items steam cleaned and was always upbeat and cheerful in our interactions. I also enjoyed access to the 24/7 pantry although some of the desserts were not fresh. The property itself is peaceful although I expected a slightly more dramatic pool and view of the city however, I went there to rest and that is what I got. It was a seamless experience.

The balconies that look out onto the city are in real close proximity to one another so it did not feel very private. A few of the tall trees on the property obscure your view of the city so a bit of rebranding when advertising the rooms might be necessary (please do not cut down the trees, just manage guest expectations). No umbrellas in the rooms for days when it pours down.

This is a beautifully appointed hotel. The rooms are gorgeous, well furnished and very comfortable. The dinner and breakfast were great! Big portions and very well presented. The staff are really friendly and efficient.

The inside dining area seems less extravagant than the rest of the hotel. Somehow it felt like something was lacking. Perhaps a start would be to remove the empty fish tank in the corner. We did not receive our complimentary anniversary treat which I requested and had confirmation on.

The staff is very welcoming and attentive. We had some specific requests, and they accommodated us without any issues. The meals are delicious and the menu offers a good variety. The rooms are very tastefully decorated with a lot of attention to detail. The coffee station in the rooms offers a coffee machine, fruit, and even a welcome gin and tonic. A pantry is open to all guests with a selection of books to read as well as some very delicious snacks. The view of

This place deserves its 5 star rating. The staff were very professional and friendly. Could see they were trained to focus on customer service. From the security guards to the butlers, waiters and management. The room was excellent with the luxuries and comfort you would expect from a 5 star establishment. Super comfy bed, top quality linen and beddings. The bathroom is a site to behold. Our room 19 was very private. The food at the restaurant was excellent. They are not the cheapest around but their prices are warranted.

There could have been a bit more hooks in the bathroom to hang up clothing and towels.

The room was excellent, customer service was exceptional and the food is very good

I lost my left my white top in the room where I was sleeping and called them just after I had left to check if they didn’t see it, and they said they did not see it till today I have not heard anything from them, it’s quiet strange how a guest can loose their belongings in a space that has few rooms like their place, really disappointing.

The breakfast was INCREDIBLE, the food was tasty and original and I did not go hungry. The staff was exceptionally kind and friendly and everyone made us feel so welcomed and like we were the only guests. The room was clean and beautiful - the decor in the room and overall Apogee was really beautiful. The whole place was clean, which was impressive due to how big it is! The pantry room was a nice touch and one of my favorite extras. The spa was also incredible - Tumi and Khomotso gave us our treatments and set up a "Happy Birthday" sign for my aunt. We were so touched and the quality of the treatment was incredible. Tumi and Khomotso deserve a raise!

Honestly I do not have a single complaint, everyone was welcoming and accommodating and they were willing to help with any request.

Good views of the city from the garden , very secure in a good location of Pretoria. Some very different art pieces

Didn’t seem to have another servicing staff as for breakfast we were ignored , not greeted and as our first breakfast we didn’t know the set up. On another note communication with the office before arriving was very good and efficient and also we were able to check out a bit later and stay at the hotel till later which was very helpful.

By far the best service we have ever recieved from any hotel. The staff was on another level of professionalism and i think ( my business included) can definitely learn from them on how to treat and handle clients. Well done to management and ownership on what you have accomplished. It was the best way we could end the year.

Wow! What an experience! The location, the surroundings and the décor were just splendid. The staff were very attentive. Honourable mention to Floyd who was our butler during our stay. Thank you for your service! We truly had an amazing time at Apogee and were genuinely sad to leave. We hope to return next year :)

We ran out of water one morning but it was dealt with very quickly.