After reading so many bad reviews about Los Olivos we were worried about this place. But it EXEEDED OUR EXPECTATIONS and it was a pleasent surprise! Everything was perfect! First of all the check in was at 03.00 pm but they gave us the room earlier without extra charges, that was realy nice after such a long trip we were exhausted, after that we enjoyed free welcoming drinks at Margaritas rooftop. The room was large and bright, all the facilities we needed were already in the room. The location was perfect- close to the beach and restaurants. Beds were very comfortable, the room was super clean and there was a large balcony, qute place for a good night rest. We were stayng only 1 nigt but we made a reservation for another 3 nights! See you soon Los Olivos :)

What's not to like?

Good location, I was surprised how nice the breakfast was, most staff were really friendly and helpful. Lots of pools to choose from

One of the reception staff members was really rude and grumpy

The facilities, the location and the food were excellent. I enjoyed using the gym every morning and the very short walk to the beach. The parking discount came in handy too.

Some of the reception staff were unwelcoming and rude, whilst others were really friendly. Some customer service training would be useful and it gave me a bad vibe upon arrival.

The location was excellent- close to everything. The resort was clean and well laid out.

The breakfast. It was difficult to navigate the buffet in a dark & gloomy location. the gluten free bread was truly awful. The staff were not helpful. One morning was enough- I didn’t have breakfast there after that.

1. Outstanding location near beach/bars/restaurants/supermarket 2. Room, pools, gym and skybar all great 3. Couple of the reception staff were great, made up for the moody one.

1. Check-in - No UK version of pre- check in forms as yet so can be delayed. 2. Cleaning - If you don't specifically ask they dont clean your room or change towels. Nothing to wash up with either. Fairy liquid, a sponge and tea towels needed surely 3. Basic Self catering - Ok for takeaways but not really enough pots/pans/utensils to make anything. 4. Locking one entrance after 10:30pm even though it's on a key card? Have to walk long way via main reception.

Fantastic location, so close to everything. We are a family of 5 with 3 teenagers/young athletics adults who eat alot! We went half board, breakfast and dinner. It worked very well. Breakfast was lovely, loads of fresh fruits, yogurts, cereals, breads and meats/cheeses, bacon, sausages, eggs etc and freshly cooked crepes every morning. Dinner was very good, different choices every night. Great value for money. Great facilities, very spacious appt. 2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym etc

To be honest, I couldn't fault it in any way..

We have been coming to Los Olivos for many, many years and always enjoy our time here. We use the Los Olivos property as a base as there isn't very much on the site, e.g. restaurants, entertainment.

The apartment was advertised as a one bed Gold, luxury apartment. This is not accurate. It was very basic - certainly not luxury. Although the apartment did have everything we needed, it was very basic. Breakfast was served in the site next door which was too far to walk for one member of our party, an inconvenience to say the least. I felt the property was over-priced. I would advise people to be aware of the non-sterling transaction fee Booking.com charge when taking payment for the property.

The resort was clean, there were a lot of pools and the staff was very welcoming and friendly.

The room’s door was a bit hard to open and close, we had to shut it really hard and that could have been noisy and annoying for the guests around us. There was a weird smell coming from one of the wardrobes, so we just used the other one. The restaurant had a buffet with a lot of different types of food, but there were some days where we didn’t like most of it. The area the resort is at doesn’t have a lot of choices for nights out for young people, but it’s good for families and couples.

Loved the rooftop terrace and being so close to the beach the apartment had everything you needed .All the staff provided excellent service at reception,bar and restaurant . We stayed All inclusive and the food was very good quality the breakfast was amazing cooked to order omelettes if they could do more Vegetarian meals would be perfect.Also the beach club was lovely.Have booked hotel again as really enjoyed our Stay

Please can you do more Vegetarian hot meals.

Loved the breakfast. Location was brilliant.

Reception was supposed to be open all night but it wasn't. Didn't get a lot of help from reception.