The room was a good size as well the shower. Excellent service and housekeeping. Its location is out of Madrid, at 45 minutes, very quiet and safety area, close to a shopping center and next door supermarket. Twenty minutes walking to Renfe station, bus stop at the door.

I didn’t like the smoking area at the entrance of the hotel because of the smell.

The booking process was quick and easy and the price was very good. It was easy to find and it had good facilities. It was also within walking distance to shops and a petrol station for further needs. The staff were very friendly, polite and helpful. Would use again, and recommend to friends and family. A++ experience.

Nothing bad to say about it.

Spacious room. Comfortable bed. Quiet if the window was closed. Supermarkets close by. Friendly staff.

Location is out of town. The nearby indoor shopping centre was small, with not much choice of shops and restaurants. The grill restaurant beside the hotel is closed and derelict.

Arriving very late after a lengthy drive from Paris, after 2am, we were pleasantly surprised by the ground floor rooms we were given. We had our teens in a room with twin beds, but when we entered our room with a queen-sized bed at the other end of the hall, we were disappointed by the strong ashtray smell of the non-smoking room. However, the Ukrainian night clerk quickly found a solution for us, and we were changed to a room across the hall from our kids that was comfortable and clean. We were there just for a good night of sleep before continuing on our homeward journey. My daughter and I woke earlier than our other family members, and enjoyed the ample buffet breakfast.

The only disappointment was the smokey smelling room we were first put in, but that was quickly rectified. (My husband has an allergy sensitivity to perfumes and other scents, like cigarette smoke.)

Great value for money for this hotel. The room was always spotlessly clean. The breakfast buffet was good. The hotel parking was also convenient. We will definitely be back next time.

Very good value, clean, warm, decent breakfast.

It wasn't far to walk to nearby restaurants, but they are located in a commercial centre so very average food at expensive prices. For the better restaurants you need to drive into town.

Helpful staff, quiet room (could have fresh air in at night). Ground floor (with dog) was really useful. Comfy bed. Good WiFi. Good breakfast.

Room could have been a bit bigger to accommodate the dog, but it was only a one night stay.

Comfortable beds, friendly and helpful staff, convenient to main Madrid-Burgos route.

Dining/lobby area too bright, not really designed for relaxing. The order-in pizzas were quite expensive, but with no dog friendly restaurants nearby it's the only choice.

Fantastic staff. They couldn’t do enough to help accommodate us. Beer at reception was very good.

Relation to amenities. We arrived with our dog expecting to dine next door but found that the restaurant closed down in covid and was left derelict.

As a dog owner, I truly appreciate the pet friendly policy Ibis has. We had a wonderful stay.

No complaints :)