Hotel room was super huge and spacious and super cozy. Toilet was also very big and spacious with plenty of counter space. The radiator heater in the toilet was very handy for drying clothes that were washed and the rain shower water pressure was great! Aircon worked well at heating up the room. The room was extremely clean and neat, and room service came everyday to tidy up and change our towels even though we didn't leave it on the floor. Environment around the hotel was quiet as well even though the room was on a low floor. There's always someone at the reception desk, and you can only enter the Hostal if you're let in by the staff, which made the place feel much safer as only guests are allowed to enter. There's also a lift so you don't have to worry about climbing stairs with your luggages. Location was super central in the gothic quarter, less than 5 mins walk to central area, 20 mins walk to casa batllo and the luxury brand shopping street if that's what you're here for. They'll also store your luggage for you before check in or after check out. Really loved my stay here and would definitely recommend this place.

Floor was very very slightly dusty, but only in some areas. There's no sign to request for no room service, so probably have to inform the main desk if you don't want cleaning service. There's also no phone in the room to call for room service so if you need anything you'll have to go down to the reception desk yourself. Location was great for walking but not so good for cabs. Be prepared to walk out to the main streets with your luggage for a cab as the roads outside the hotel are usually closed or not for cars to enter.

Great location in Barcelona! Near to so much within walking distance… restaurants, shopping, and plenty of great sights. All the staff were friendly and helpful. We very much enjoyed the welcome drinks at the rooftop bar. The apartment was plenty big enough for our family of four (we had a bunk bed and king sized bed). We really appreciated having the water refill station in the kitchen downstairs. Breakfast was convenient, but with limited options. The Juliet balconies were fun to go out on and see happenings on the street. Also, we truly appreciated being able to leave our luggage on the last day (we had a late flight) and enjoy more of the city.

We were quite surprised that there was no television in our apartment, which normally wouldn’t be a big deal. However, we did want to catch up on the Olympics at the end of our day of being tourists. They were able to provide us with one, but they don’t have cable/antenna. You needed to use a streaming service. The elevator was very slow. Thankfully we were on a low enough floor that we could take the stairs, but if you needed to use it… be prepared to wait.

The location was perfect, just off La Rambla, very close to Placa de Catalunya, which is where the hop-on-hop-off buses depart from, and where there are lots of public transport options. There are a number of tapas bars close by, a pharmacy, some small supermarkets, and some breakfast places. The Gothic quarter and La Rambla are within easy walking distance as are the high end shopping areas of La Rambla de Catalunya and Passeig de Gracia. The hotel entrance is small and unassuming, but the rooms are large, simply decorated and spotlessly clean. My son was in a standard room, and that was a decent size, with a big bed, and a small balcony overlooking the narrow alleyways leading to the hotel. We were initially in an apartment, which was also a decent size, lovely large bed, large and very effective shower, and a small kitchen area (microwave and fridge and kettle). We them moved to a a deluxe room, (which was our original booking) and it was a very large room, with a large double bed (at least a king size, if not bigger) plus a single bed used as a sofa. The bathroom was a decent size with a shower with good water pressure. It had small "juliet" balcony overlooking the "living wall of plants" plus two other windows. The room temperature was perfect. There was a single "common" room, just off the entrance to the hotel, with tables and chairs for guests, coffee and hot chocolate available all day for no fee, and cake available in the morning. I had searched well over 70 hotels in Barcelona, and hoped that this would give the best combination of value and location - it did all that and more.

The only thing I missed (in the apartment - it was available in the deluxe room) was a throw / blanket - sometimes you just want something light to add some warmth as you relax reading a book etc.

Most front desk staff were friendly and helpful. Margarita was one of the best. She provided helpful advice and tips and made our visit to Barcelona memorable.

I’m on a no carb diet and decided not to purchase breakfasts beforehand. We usually went to the common area to enjoy our morning coffees and filled up water before heading out and the breakfast crowds coming in. Coffees and water are available for hotel guests with and without breakfast packages. We made it clear to the lady who was preparing breakfast that we didn’t purchase breakfast. One morning, a lady who was on a laptop, approached us and asked us to avoid using the common area when they’re serving breakfast. She suggested that we could use upstairs or other areas. That’s not a nice way to treat hotel guests. Let alone an inclusive hospitality meets different needs of the customers.

Great location, wonderful Friendly staff and quiet rooms despite being in the centre of things. Loved the roof terrace and a great escape at the end of a long hot day. Great bike hire place next door! so easy to get to the metro and the airport

the breakfast was a little over engineered and insubstantial for the price. Everything was lovely but sliced into tiny portions and meant you couldn't really relax and enjoy it. Although the room was cleaned the water was never replenished which was odd

Location is great, just off Rambla, close to areas we enjoy in fabulous Barcelona. The apartment was light and fresh, well appointed. Breakfast was good and fresh, lovely lady organising food etc. Reception staff were great, very helpful, in particular Maguerite and Annie, appreciated assistance with ticket purchase etc.

We managed but lift is small. Also Wheelchair travellers would need to check measurements for doorways and lift. Our daughter managed with assistance in her manual chair (mid size)

the staff went above and beyond what we could have expected, even stepping outside the hotel to help us find things. they took the time to explain which metro stops to walk to for the particular destinations we had. because they were so helpful i don't like to say anything negative but the staff's friendliness and kindness were in stark contrast to the inattention paid to housekeeping.

free bottle of filtered water first one or two days but after that we had to fill our own containers downstairs. after spending four nights the hair from the shower was not cleaned up once. impossible to find, taxi dropped us off saying cars couldn't drive to the address and we got lost for a long time after streets changed their names, etc.. asked a number of people but no one was familiar with the name of the street. later we had to step aside as cars drove right past the hotel! surprised one day to see that our beds hadn't been made and told that it would be taken care of after 3 p.m. but this never happened. not enough shelving, etc. to store our things.

It was one of the best places I ever stayed in my trips. I always feel like "the hotel vibe" but this time it was not like that, it was as comfortable as home. Location is incredible, I can not imagine a better location then this. One of the most famous bakeries is just near the hotel as a plus if you are a chocolate lover like me and also a good coffee place! It was so clean and stuff was always so kind anytime. I will definitely stay again here for my future visits to Barcelona!

I just did not see any sleeper in the room, I was expecting to find one, but it is not a big deal, all other things was just perfect

This was our first visit to Barcelona and I wasn't sure about location but Hostal Grau is is a great place. It was close to several metro stops and walkable distance to many places. Some long walks but Barcelona is very pedestrian friendly. We booked an apartment because there were three of us - it exceeded our expectations. I don't think we took full advantage of it; there was a kitchen with a stove, toaster and microwave as well as dishes and pots/pans and utensils. We, sadly, did not use it even though the hotel is very close to a Carrefour and many smaller markets. The apartment was very clean. The front desk staff were all very kind and helpful. Service was impeccable

The only snafu was we didn't find the remote to the air conditioning until the following morning. Even without the air conditioning on, the apartment remained comfortable.

Receptionists were friendly. Loved that you could have a coffee/hot chocolate etc. downstairs for free. And decent quality too! Really relaxed atmosphere too. Really liked the location as it's within walking distance to a lot of things and also the main spot for the Hop On, Hop Off buses.

Whilst it is a minimalist style, we did wish there was a bit more shelving, storage space of some kind especially when travelling with a baby where you just want to have things out and not all stuck in the luggage. Also would've been nice if there was a late checkout option and early check in option (especially if the room is already ready). But wasn't too bothered by either as we were able to leave our luggage with reception until we left.