Beautiful building with wide open spaces and a spectacular view down the hill and out to sea. Staff were all extremely friendly, especially the hardworking restaurant/bar team who are shockingly on shift from early breakfast to late night dinner. Booked the most basic room category and it was huge, with some nice antique furniture. Pool is very nice. The parador is a 10 minute drive uphill, so you do need a car but the are nice hikes that can be reached straight out the back door. Breakfast was very good.

The bed is tiny despite the huge room. The pool could use more shades area, and the gym is very poor; in a basement with no windows and old machinery. The restaurant and bar are ridiculously overpriced - 6 euros for beer when everywhere else on the island is 1.5-2 euros. We had a very disappointing salad and veggie burger at the bar and a slightly less disappointing dinner, but still small portions and not particularly tasty for the price.

Nice hotel and room, great view out over lovely hotel gardens and the sea, room had enclosed terrace. Helpful and friendly staff

We would have liked more choice on the menu for vegetarians. For example, on the dinner menu the only choice for vegetarians throughout our five night stay was vegetable lasagne. That was also on the lunch menu. If there had been more choice we would not have had to go out for dinner most evenings.

A truly exceptional hotel. Wonderful location, in a park+botanical garden, beautiful views of the coastline, with the capital city in the distance. Very well furnished, spacious rooms, spotlessly clean. Overall, great architecture. Superb breakfast. Plenty of choices, options - hot and cold items. Above all, helpful staff. In the reception - Diego clearly stands out. Very knowlegable, charming, always ready to provide advice. Highly recommended. Thank you.

I particularly liked the sunrise, the morning walk in the magic garden, the breakfast served on the veranda and the magnificent helpful and kind staff. This made may first night on the island perfect. Just a short drive up from the airport. Next time I will certainly stay longer as it is just a short drive down to a beautiful beach.

Nex time I will make sure to have a room at the front building, because the wiew is at its best there. I also had some very noisy neighbours, taking in telephones on the veranda an had loud guests in their room til latter midnight. This can happen everywhere, but tired from a long journey I fell asleep without complaining. The wiew of the moon and the stars as well as the beautiful architecture of this paradore made me feel very grateful

Stayed here on our final night in La Palma because of its location to the airport and us leaving. What a beautiful hotel. The rooms are big and comfortable. Pillows nice on the bed too. The parador is a spacious and beautiful hotel. We had pre drinks at the bar before dinner - lovely service. Dinner was excellent too and the waiters were attentive and knowledgable. Would definitely come back and stay again

Nothing

Spacious room, nice balcony, views from the hotel Are nice (depends where your room is facing) Garden was beautiful and airport is a short drive away

There's nothing in waking distance, breakfast was not included (my fault for not checking but for the price i expected). You can hear everything happening in the other rooms

A quiet hotel just outside Santa Cruz with beautiful views.

The room decoration was good but detailed maintenance was lacking eg. our balcony door jammed, the wardrobe door couldn’t be properly closed, a handle on another door was missing, one of the lampshades was stuck together with tape, the bedroom doorframe was coming away from the wall and when we reported that the safe wasn’t working nothing was done. The food in the restaurant was good but the menu never changed. Bar prices were extremely expensive eg. €10.00 for a simple toasted sandwich.

The beautiful botanic garden was a surprise and a real treat. The room and public spaces in the hotel were very nice. Services and food in the restaurant were good.

At this price I would have expected bathrobes to be provided. The 25 euro charge for their agreement to allow us to check out two hours late seems a lot

The rooms are spacious, well equipped, clean, and some balconies have a beautiful ocean view. The hotel has a very nice garden too.

The hotel should spread out the guests if possible, especially when the hotel is not busy, as the neighbouring guests were loud.

An old-fashioned ambiance and a beautiful botanical garden and grounds. Very helpful front desk staff. Good quality food at dinner time.

On our second night, the restaurant was very short-staffed and there was no sign of management to deal with the situation. The two servers were run off their feet.