Overall the facilities are very well cleaned and maintained, you always see people busy. People are friendly and smiling. Food in the restaurant is of good quality half of the items are available everyday and the rest is changing, we found this a good mix. The apartment we stayed in is relatively new with good bed, pillows and shower. The multisport with table tennis tables and pool tables was a plus.

The temperature of the outside pool could have been a bit higher, now we used the inside pool to warm-up. The kids club was average, more an hour of drawing than really doing an activity with the kids. We have seen better at other places.

-Breakfast and buffet dinner were excellent, with great choice and very tasty. -The swimming pool areas are good, with a quite pool on one end and another one with kids, music, slides, etc on the other side. -Having an indoor swimming pool guarantees fun even if weather is not good outside. -The games room is excellent, with ping pong tables, bowling, pool tables, at no extra cost. -Having Barrosa Beach right next to the hotel made it fun to go with the kids to enjoy the seawaves as well as the swimming pools.

My children wanted to always be at the kids area and we unfortunately struggled to find hammocks available so we had to settle at the other quiet swimming pool area and walk to the kids area every time my children wanted to go for a swim. There are limited number of hammocks in the kids pool area, which are quickly taken by tourists who place towels early in the morning to reserve them. This wouldn't be an issue if there were more hammocks made available in the kids area.

Very nice resort, clean and spacious and has everything you need for your holiday. Amazing pools and kids pool and lot of sun loungers to sit by the pool. Buffet breakfast spread was delicious and ample. Rooms were clean and spacious.

We paid for the hotel dinner one night which cost us €25 per person, but the food was very sub-standard. Kids meal was decent, but the main adults meal lacked taste and variety. They could include more options like rice, etc to make it more inclusive.

It was difficult to check out as you had long lines of people trying to check in. After two hours we felt compelled to jump the line and ask if we could check out. We could but it was not nice to have to apparently queue jump. Could reception put a sign up for a point specifically to check out not just check in? Also it was not clear what menus al a carte restaurants were offering instead of or in addition to the buffet. So we did not eat there and the buffet food whilst offering a good selection was often cold later into the service time. Consequently, we skipped the hotel meals and ate out after a couple of poor dining experiences. Nonetheless, the hotel was lovely and the staff were very good and we would stay again

Restaurants could be more up scale and maybe offer an adults only or a kids space?

We loved the kid's pool and the proximity to a larger adults pool. The room was very spacious. The buffet was nice food and a reasonable price.

Our bedroom was next to a lift and we could hear the lift going up and down all night long. We could hear the people in other rooms and other guests walking through the corridor very loudly. The variety of food for the children at the buffet wasn't fantastic.

Staff were exceptional - they genuinely understood customer service and adhered to this 100% of the time. The hotel grounds were immaculately maintained and the building itself had a classy, old-school feel. Food quality was excellent for all meals.

Spa experience had somewhat to be desired for a paid additional service the manicure was not worth it.

It's a great place for families with small kids. The hotel is close to a beautiful beach, has friendly staff and lots of attractions for children. I would definitely recommend this place.

The only room for improvement is the taste of some of the cooked food. But the choice from buffet was big enough

Cozy comfortable room, clean and kids friendly hotel with helpful and positive staff. Lots of opportunities for kids and adults to enjoy it.

The towels left at the pool chairs for hours or even a whole day to keep it reserved so no one can use it. I understand it is not hotel but people

staff at reception were lovely. beach is 2 mins away. great pools. huge hotel with many restaurants and activities for families. free street parking if lucky!

beds were too hard for me. there were two single beds joined together to make a double bed and they were always moving and separating.

It is a good place if you like huge resorts with everything in the hotel: pool, entertainment, night shows, etc. It is very close to the beach and a small shopping center with supermarket. Breakfast buffet is amazing!!

If you are used to smaller hotels, it can be overwhelming.