The staff were pleasant and helpful especially Evan. The bedrooms were spacious with a terrace which was nice to look out into the Mountain View’s. I found the bed quite comfortable but my husband didn’t.

We had a power cut which was rectified quite quickly and the water supply went off on one the nights which caused a build up air pressure in the pipes which was not good when using the shower as it burst out. There are 3 lifts and 2 were out of order on one of days which was not great when there were large numbers of guests checking in and we had to go down the stairs to avoid waiting for too long.

Room spacious and comfortable bed. En-suite facilities very good. Location perfect for visiting Granada as underground parking on-site, bus stops to and from the city centre immediately outside the hotel and the service was frequent and cheap ca 15 minutes to the main cathedral. Restaurant food quite good but portions far too large.

Buffet breakfast was fine but a very noisy room mainly because there were no soft furnishings to deaden the noise particularly from chairs scrapping the marble floor. Suggest some soft pads be fixed on the bottom of the chair legs to stop the scrapping noise.

Location, bus outside the hotel to Granada town centre, staff were lovely, friendly and really helpful, food was okay

Carpet next to patio door badly stained, the throw on the bed was stained on the inside the same colour stain as the carpet. Cleaners didn't change the drinking glasses every day, we had to wash them out ourselves. Every morning Our balcony was covered in cigarette ends and cigarette ash from the bedrooms above, it was reported every day, I was told they was nothing they could do apart from send the cleaners in. The cleaners came and cleaned but this was not until 11 or 11.30, at 9am when I got up and I wanted to go on the balcony, I couldn't due to cigarettes on the balcony, table and sunbeds. Extra Smoke alarms could be set up right next to the windows which won't happen because it seems that smokers are controlling this hotel.

It is a very nice looking hotel and rooms - in room fridge which was good. We had a terrace with a mountain view - loved that. Felt we got really good value. A little out of the centre of Granada with a bustop right near the hotel - we caught the bus in and out of the town centre a few times and it was quite easy. But you could walk if you wanted - a bit far for us in the heat. Carpark under the hotel 14 euros a day. Staff very good. Pool was nice and there was also a restaurant on site. A few other restaurants and shops nearby. Overall very happy with our stay here.

Good location if you travel by car parking wise. Alhambra parking lots are just a few minutes away. There is also frequent direct bus service No 33 to city center. Takes about 10-15 minutes to center. Breakfast super. Plenty of fresh food with many options. Nice view from room. Great fast elevators (no wait at all 😜). Very good window insulation no traffic noise although there is a busy roundabout across the street. Central A/C very adequate.

Rooms furniture are a bit dated. Carpet is not a good option nowadays. The common rooms are more elaborate and luxurious.

The hotel is located just far enough out that walking into the center or to the Alhambra would have been a bit much, so we took taxis for about 6 Euros (plus or minus a bit). There is also a bus that goes to the Cathedral, although we did not use it. Staff were very helpful and responsive. During our February visit the hotel's heating system was the default mode for the AirConditioning system and when we got to our room it was hot. We turned off the fan but it was still hot. Reception immediately sent a man to unlock the window. You could open it with the upper tilt feature but he unlocked it so that we could open the entire window. That helped tremendously and we were fine after that. I paid extra to park in their underground garage. Easy entry and exit and I was able to find a large space for my car.

The only thing that "could have been better" is for the bathroom to have a shower unit instead of a tub shower. Tub showers are OK but stand-alone showers with a fixed overhead showerhead and a flat floor are much better, in my opinion.

Private underground parking where you can leave your car. Since the hotel is quite far from the city center, it's very good that there is a bus stop just a few steps from the hotel (the one where the bus stops on the way from the center is literally in front of the hotel entrance!). The staff were friendly. The breakfast was exceptional, the choice of food was more than sufficient.

Our room was a bit outdated when it comes to the furniture and the bed (which was also a bit uncomfy, but that's a very subjective thing to rate) but nothing that would make the stay unpleasant.

Very nice, modern hotel with mountain view. Daniella and Pablo at the front desk were warm, welcoming and very helpful. Room was comfortable and very clean. There are nice seating areas on first floor (at least) with couches and tv. While hotel is away from the centre, the bus stop is just outside with buses every 10 mins or so. We had dinner in lovely restaurant next door.

While the breakfast buffet had very good selection, the hot food was cold (during last half hour of breakfast). Roman baths looked great, but it was booked for party group in the morning…and I didn’t have time to wait till after!

The service staff were really nice, very willing to help and friendly. The bus stop outside is convenient to get to the city centre. Pretty value for money I would say

The funiture is slightly old which was fine BUT it was sweltering hot in the room as only heating was available (despite it having an aircon sign, hot air was coming out). We had to open the windows which brought lots of noise it from the highway. We arrived early so the room might not been fully ready but we had a room for 3 but everything was in sets of 2 so we had to phone them multiple times to get stuff whenever we realised anything was missing

We arrived late due to the Valencia floods but the staff were helpful and welcoming and our car was securely parked in the underground garage. Our room was comfortable and very clean. Breakfast was fantastic - a great choice of hot and cold buffet style food. Great location - we walked to the Alhambra - uphill and took about 30 minutes but there is a bus stop right outside for anyone wanting to ride up. All in all an excellent choice of hotel.

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