Our apartment was just beautiful. So big, modern and clean. We had a huge terrace which got the sun all day withh gorgeous views of the marina. We didn't need to leave. The kitchen was well equipped. The staff there are so friendly especially the staff that run the bar and restaurant. The location was ideal for us as we didn't mind the walk into town and there are shops and restaurants just opposite too if needed.

It was a quiet at the bar. Its a shame there wasn't a bit more going on and more atmosphere, but I think it's because we had gone in a quiet period.

Comfortable & clean apartments with a beautiful heated pool. The best part about the complex is the Vibe bar & restaurants run by a fantastic friendly team, they work so so hard and go above & beyond to ensure their customers have a fantastic time. Can recommend the tapas & grill nights, they were brilliant!

Everything at Holiday Club Puerto Calma was fantastic. The view was amazing and the cleanliness of the room was exceptional. Pool area and grounds were beautiful. What really stood out was the staff at reception. They provided a wealth of information and were always very courteous, friendly and humorous. A special thanks to Jonathan, Alvaro and Ajonay at reception, the resort is very lucky to have them working there as well as housekeeping and pool staff. I will definitely return to this hotel in the future and will tell all my friends and family.

Perfectly placed looking over the marina in Puerto Rico. It is quiet and extremely clean. The apartments are well equipped with a full size fridge freezer. Dishwasher, oven and full hob. They even give you dishwasher tablets, a bottle of water and washing up liquid. They think of everything! The pool is a great place to sunbathe when it’s windy. The hotel buildings and the mountains shelter the wind and make it a great sun trap. The young pool attendant is great! He stops people from reserving sunbeds all day and using - the older one not so much! This is such a peaceful resort. No loud music, no animation, which is perfect for us. Every room has a huge balcony with marina views. Plenty of parking outside the hotel. I was wary because people were complaining about the road and tunnel, but it’s not busy at all and I barely noticed it.

There’s a shortage of storage. But then I do have a tendency to over pack! The bedroom could do with a T.V.

Fantastic week at this hotel. The staff, especially those in the bar and restaurant, are a real highlight—so welcoming, courteous, and always happy to help. The rooms are simple but clean and spacious enough. The pool area is excellent and kept in great condition. The food, particularly the lunch menu, is very enjoyable—nothing overly fancy, just good quality meals at a reasonable price.

Nothing really. Only thing I would say is that the tables and chairs in the outdoor bar/restaurant area could do with being replaced to give the area a bit of a spruce up.

We loved the location of our apartment and how spacious it was (room 005) The balcony was huge and the view of the Marina was so beautiful. The kitchen was very well equipped and having a dishwasher was a real bonus and of course the courtesy dishwasher tablets was a very nice touch. Oh and the water bottle in the fridge and tea and coffee was a really nice gesture on arrival. We were able to eat at the pool bar/restaurant on our late arrival which was fantastic. The staff were lovely and very friendly, the pool was lovely and warm and it was nice and quiet too. We were there 10th June so not many young kids there. Anytime we eat there the food was very good. And of course happy hour was great too !! The small group of restaurants and bar Dirty Nelly’s was directly across the road and the standard of food was outstanding. The bar had entertainment on every night, the craic was 90 !! Overall it was a fantastic experience and would definitely return to these beautiful apartments.

The steps down from our apartments to the Marina could do with a hand rail. You could walk around pass the restaurants and taxi rank and this was safer.

Separate bathroom for each bedroom. Could get Coffee filters, when inquired. Large beds, blankets. Own terrace. All the necessary utensils and kitchenware. Friendly restaurant/pool bar staff. The washing machine was free of charge, though one had broken down and only one was available the day we used it.

We made arrangements through booking.com, but for 5 guests only two blankets were provided. But we could sort it out with the staff quite well. Terrace in A block is on the west side. But there was plenty sun during morning and day in the pool area.

There were four of us staying in a one bed apartment and it was really good value for money. We didn't spend much time in the apartment but it was comfortable and we returned every night after dinner and had a drink on the balcony. There is a supermarket across the road if you choose to have breakfast/lunch in the apartment. There was a big fridge and hob cooker in our apartment. We used the fridge for some fruit and water. We went to the beach but the pool looked clean with plenty beds available. The staff were very helpful.

A buffet breakfast was available for 8.50. We had it one morning and chose to eat elsewhere for the rest of our stay.

We were lucky to check in early. Apartments have a nice kitchen area with large fridge freezer & are well equipped. Location is great views of the harbour and local beach further away. A Dino supermarket opposite has most items. We also made good use of the curtesy bus to nearby Amadores beach. The reception also sell large 5 litre water bottles for €1:50 which saves caring them back from the supermarket. The pool & bar are both good with daily happy hour and food. The hotel also provides a lifeguard

Nothing

Location was very good, quiet area, but everything was in walking distance. Apartment was spacious and with all the amenities needed. We liked the pool area, specifically my kid liked the lady who was drawing with kids, unfortunately it was available only on the beginning of the week. We reqlly liked our stay!

In overall it could be cleaner. There was roomservice almost every day (except Thursday and Sunday), but the job could have been done a bit better. Also decorative pillows on the bed were just dirty.