The location of this hotel is excellent. We traveled as a family with our 2 toddlers and had booked one of the big rooms with bunk beds. The room is spacious and works perfectly for a family of four. I found the bunk beds to not be super safe though. The upper bed had loosen screws which we addressed and it was fixed. There is a big playground 2 min walk from the hotel, pharmacies, restaurants, shops. Everything you could potentially need is right there. The bus station also is right there and the metro.

The room service was not good. We ordered soup, Bolognese pasta, salads and a burger. We only ate the burger which was average, but the rest was horrible. So especially if you with kids I would avoid doing the food service, its expensive and not tasty. Any of the restaurants around the corner would be much better. Also, we learned that Madrid has many protests and there was one going on in the evening. Though we were on the 8th floor we could hear all of it. So something to keep in mind if you want a quiet space.

Everything

The location is very hard to find with Google Maps and taxi driver and I had many issues in finding it - please update google maps pin!

In order of experience: Proximity to metro station. They accepted check-in upon our early arrival (~1.30pm). Family room was warm, spacious, and welcoming. Kids enjoyed the bunk bed. Water bottle was offered in the minibar in the room. Great location, walking distance to main attractions in the city center, and with view to the Plaza de España. Very good breakfast buffet, open till 11am on weekend, and accommodated our request for fried eggs that were not available in the buffet options.

Room was a bit used, showing some minor damage here and there. I still find the price high, but it is not just this hotel problem, rather a city issue. A minor detail, I like to have the "sleep" and "wake up" options on the TV, but couldn't find them.

Location was fantastic - 30 feet from the Espana metro station and right on the Gran via. If you want to be in the heart of Madrid, you can’t beat the location 10/10 Breakfast was so easy and good selection Room size was excellent, allows you to spread out a bit (we had room 2204, corner unit on the 2nd floor) Hotel staff was exceptional, really enjoyed them

Our shower head wouldn’t stay up on the pole - so you basically had to hold it while your showered with one hand No TV streaming capabilities - we had a fire stick and had used it across Europe, but the TV’s were old and don’t have any HDMI plugs in them Room was quite dated - could use a refresh for sure - also the couch pillows could use a good steam cleaning Walls are super thin - the group next to us were loud and we could hear them laughing and talking well into the early hours

The central location and the breakfast were excellent, and the team was welcoming. The room was spotless, and overall, everything looked nice and tidy.

The location also has a downside, it was very loud (inside and out) You can hear everything. The cleaning worker in the hotel start early and are VERY LOUD. Room facilities are very basic, small bed and old furniture.

We had a nice large room which was clean and comfortable. The breakfast was excellent, there was a good choice of items and all fresh and delicious.

Our room was at the back of the hotel. We did not pay for a view. The only problem was, was that it was noisy in the early hours of the morning when the vans were delivering goods to the food market. Lots of banging and crashing around. Also there were gangs of youths hanging around, also being noisy,

The room and beds were very comfy and had everything we needed. The location was very convenient to a relatively non-touristic area to the North, which was great for exploring! It was winter and we had a bit of problem with heating, but the staff helped up to turn it off, solving the problem. There was potential for noise, but we were around the corner from the busy street and with the window closed it was fine. Great access also to the number 001 bus, which is free!

Very difficult with the shower design to avoid getting water on bathroom floor.

The location just perfect & my room was big and clean. The staff so helpful, full of hospitality they are professional they are greeting me every time when see me around while my checking out they offered me a ride to the airport with no extra charge. This my first time in Hotel Madrid Plaza de España,Affiliated by Meliá & it won’t be the last time, Thank you.

All good.

It is close to everything, walking distance to most attractions. Room was spacious. Breakfast fast good, buffet with good selections (although bigger cups and glasses would be good rather than the tiny ones provided).

Lifts were a bit slow, but otherwise good. Staff were friendly and helpful. Some directions on where/how to park when arriving would be good. Free water would be nice, rather than charging for it.

This was my second time in this hotel. I stayed in 2022 July and now in 2023 July. The best thing about this hotel is its location and its staff. The location is literally the central point to everything. The metro is less 500m away, the big bus stand is 500m away and all the places you would intend to visit for sure is in walking distance. The staff of this hotel is very friendly and is always accommodating to all our requests. All in all it was a very pleasant and 5 on 5 stay.

Nothing in particular.