Very clean, lots of towels laid out with care, appeared as described. Excellent price. The area wasn't super quaint or packed with things to do but there is a Dia supermarket two doors down so it was a perfect place to stay our last night before flying home. Metro nearby that could take you to tourist sites if this is your main vacation home, but we found the subway took a little time, was hot and crowded, and was a lot of up, down, and all around to change lines if needed.

The digital access made things easy but not meeting any personnel was a little unnerving (we are probably just not used to fully digital experience with codes).

The location was great for me and everything important was walking distance. Metro was nearby. Room was clean and bed comfortable. Customer service replied to my e-mails really quickly.

It was a bit confusing how to check-in, especially since I was traveling all day and couldn't use the Internet. Eventually I found out that check-in is done online but the link for it didn't work when sent through booking.com. So there was a lot of trouble for me to get the door code. My room had a weird smell in it so I had to keep the windows open. Unfortunately couldn't keep them open 24/7 because it was really cold in the evenings. The room was also pretty cold since I'm not used to using ACs. The walls are really thin so you can hear all your neighbours and everybody in the hallways. If you want to check-in earlier, you have to pay extra.

The Place is less than 15 minutes walking distance from Gran Via and Placa de España. Based in Malasaña, a barrio with nice choice of bars and restaurants. Our apartment was spacious with 2 nice terraces: we enjoyed 3 nights in 5 people. Very quiet during the night. The apartment was charm and nice. The kitchen is well equipped, possibility to have dinner inside or in the terrace. Huge shower. Definitely worth to stay. Staff was friendly and gave us bigger apartment because the cleaning was not yet finished.

Nothing to suggest: we had everything we were looking for!

Very easy to contact the host over Whatsapp. They answer very quickly. Everything great, the apartment is set with a nice taste, the staircase is impressive, old&modern at the same time, love it! And the balcony view in the morning something to enjoy with a cup of tee in a hand. The apartment is close to the metro station and within a 10/15 mins walk from the Gran Via or Plaza de Espana. strongly recommend !

There is a coffee machine but there are no capsules for it, within a price it would be great to find couple of them, same for salt and pepper. There is a smell from the tubs which isn't great, especially in the morning or when the app is closed all day.

Location was very good.Few minutes walking to the center,close to two metro stations.Beds were very comfortable and apartment was well equipped and clean.It is very good there are lockers you can leave your baggage if you have flight in the late afternoon

We have a problem with code for entrance in building,we have wrong code.We solve that quickly but we came in the early afternoon,and reception was working.It will be biggest problem we came after 4 p.m.

This was by far the BEST stay we had in our Iberian trip. Nice location, and we didn't expect the place to be bigger than what we saw in the picture. Clean and IG worthy rooms. Nice open space for bfst/dinner, and super accessible to groceries, attractions and metro.

There was leak when it rained, but not so much and manageable. I didn't see the cups and plates :-( that we could use during our stay. I messaged the property and they said it was in the cabinet, but i did not find. But we managed to get disposables in the nearby grocery store.

We were a group of 10 foreign students who had a wonderful stay. The apartment was impeccably clean and spacious with 2 big balconies. The kitchen was fully equipped with the necessary appliances that made breakfast easy. The location was also perfect because it was not even 5 minutes away from the San Bernardo metro station. Moreover the host was incredibly hospitable and made every step of our accommodation as easy as possible. Communication with him was perfect and fast because he was responsive with us even after our stay.

We had a wonderful time in Madrid, made even better by our clean and comfortable accommodation. Very centrally located, walking distance to most places in Madrid. Washing machine in the apartment is a bonus, soundproof windows are great, close to supermarkets and restaurants. Great communication from the hosts at all times. Very helpful when we asked questions. We will stay here again if we ever get back to Madrid.

Upon arriving we were met with the most amazing care from Manuel. Any concern or question was instantly answered through WhatsApp. The whole apartment was incredibly spacious with all the facilities needed to accommodate a large family. I honestly see myself rebooking whenever I am in Madrid again.

Location was great! Not too busy but plenty of local pubs/restaurants to visit, and close enough to city centre to walk. Apartment was very spacious and had good facilities. Amazing value for money. Make sure to give property plenty of notice about arrival time, so that they can send you access instructions to apartment.

£200 deposit to cover any potential damage to property is a bit expensive on top of cost of apartment, however I completely understand why they do it.