Historic building beautifully renovated and well furnished. Spotless rooms with supremely comfortable bed. Efficient Air Con. The hotel is tucked away just off the Passeig del Born, an ideal central location yet a quiet and calm oasis away from the noise and bustle of central Palma. Easy check-in and check-out. Helpful staff at Reception. Charming courtyard restaurant for al fresco drinking and dining.

Breakfast Buffet was adequate but laid out in a dark, gloomy room just off the courtyard. Air Con was not working during our visit and it was uncomfortably hot which was not the most appealing place to serve cold meats and cheeses, fruits and yoghurts. Fortunately, we were able to eat outside in the courtyard when it stopped raining.

The hotel is very nice, in a historical building in the centre of city. It has a very nice restaurant in the courtyard wuth very tasty food. The personnel was also very kind. Can only recommend it!

There are no elevators. The personnel carries the luggage for you but if you have difficulty climbing stairs might not be the place for you. The rooms are located above the inner courtyard (which is very beautiful) where there is a bar and restaurant, which is open until around midnight. It is quite noisy in the room from the restaurant.

Very good location. Huge bathroom. Great breakfast in the central garden. Friendly and helpful staff. Very comfortable bed.

Room 101 was too small for the large bed. A poorly positioned small desk made it very difficult to get around the room, so we moved it and the mini fridge beneath it. It was fine after that. Room 101 is also just above reception and noise carried up the stairs. The night reception staff member was very good in clearing the noisy guests from the lobby after my complaint around 12:30 am. Both the bathroom and the bedroom were relatively poorly lit. I needed to use my phone light to see in the wardrobe. We didn't feel it was very good value for €320 per night.

I first saw Hotel Born on my social media and loved the look of it so much, that I booked our trip around it. We were not disappointed - what a beautiful hotel. It's tucked away up a little car width lane but is literally steps away from the central hub. The shops, cafes and atmosphere were on our doorstep. The staff were extremely helpful and polite. The front desk helped out with maps, directions and a taxi to the airport (20 Euro). The breakfast - buffet and various menu items cooked to order, was fantastic. The lady who served us each morning was lovely and helped with our questions as one of our party is Celiac. The hotel staff were knowledgeable and supportive of this at breakfast and in the restaurant. This hotel is immaculately clean, calm, peaceful but amazingly close to everything you might need. We walked miles exploring the sites and just generally getting to know Palma.

I have absolutely nothing bad to say about Hotel Born and that is a very rare scenario. There is nothing more they could have done to have improved our stay.

I honestly thought this was a 5 star hotel and was surprised when I arrived to see this place was only 4 stars. Regardless, my stay here was amazing. The location of this hotel is just superb. It’s close to everything you need to see in Palma, right in the city center but not too close to all the noise, yet still close to all the attractions and the ocean!! It’s a bit tricky to arrive here by taxi and honestly I would tell the taxi to drop you off on the Main Street somewhere and just walk on foot the rest of the way instead of having the taxi go further as the hotel is on a one way street and the driver will have to approach the hotel from the opposite side (costs a lot more to do this than to just be dropped off and walk). For my stay, I was really comfortable on the 2nd floor (no elevator). I got a room right next to the stairs and immediately wanted to change because it could get loud with people coming down and up the stairs, the staff was helpful to find another room and let me see it before switching. The other room was on the third floor and did not smell very good so instead I stayed in the same room next to the stairs. The room did get noisy sometimes with people coming down and up the stairs but it was manageable. Also the noise from the outside only occurred until 11:30pm so it wasn’t really a bother to me at all. That being said, the room was clean, the AC worked perfectly, and the shower was boiling hot (for more than 20 minutes!!) something that doesn’t happen often in hotels. The staff were also very nice and particularly a curly brown-haired and average height guy (I don’t know the name of) was very helpful and friendly! Overall, I really enjoyed my stay here and will definitely be back!

One recommendation would be to provide more options for fresh pastry in the morning (I found the pastry to be very dry, something that could definitely be approved on as the island has some really good pastry!)

I have always loved the look of this hotel and finally this was my first stay and I was not disappointed. Our room was fabulous, it was spacious and very comfortable looking out over the courtyard it also had a great bathroom. Good choice of options from the buffet breakfast.

There was nothing that I did not like about this hotel but would just like to mention that if you do have mobility issues then possibly the steps down to the breakfast room/buffet (self service) may cause a problem for some? I think the staff would be more than happy to help you though so don't let it stop you booking

The location was perfect. The hotel had a good choice of food at breakfast. The building was beautiful and the rooms were comfortable. The staff were warm, friendly and knowledgeable. The restaurants nearby were good too.

Unfortunately, on our final day, there was no hot water available. We reported this to reception but they said sadly it was not likely to be fixed by the time we were due to leave so I had to have a cold shower which was not ideal. There is limited seating in the breakfast area so you should try not to go at peak times. I found the room to be slightly noisy as other guests were talking late at night on the landings.

The hotel was beautiful, immaculately clean with a lovely courtyard. The bed was very comfortable and the room well equipped with tea/coffee and water, and toiletries. Breakfast was very good. I was surprised on arrival that my room was on the third floor and there was no lift! Also, there are no restrooms on the ground floor, all required climbing a flight of stairs. The location was very convenient and free parking was available nearby from Saturday afternoon until Monday morning.

I think it would be wise to advise customers that you are allocating a room on the third floor before arrival as there is no lift.

The hotel is beautiful - the foyer, courtyard bar and restaurant, breakfast room, lounges and bedrooms. The breakfasts were lovely. The staff were friendly and helpful. The location was ideal, in the old town and all the sights in east walking distance - the bus and train stations too. We absolutely loved the courtyard bar and restaurant, where we had nice conversations with the friendly staff. Great to see Estrella Galicia on draught and the food was very nice - it was fun to have some of it prepared at our table. The food was rather pricey for us but there were some light dishes on the menu that we could afford. We were lucky that the courtyard opened whilst we were there, since it was early in the season and still a little cool in an open air setting. The reception staff were very good to us, looking after our luggage on the last day and calling a taxi to the airport for us in the evening.

It’s a shame that the courtyard bar isn’t useable when the weather is cold. I love that it is open air and I worry about the carbon emissions from patio heaters but it might be worth co sideri g how to make the courtyard more useable all year round.

Staff were fantastic, very welcoming and friendly. Small hiccup with our room but sorted quickly and professionally. Rooms were lovely, we stayed in a superior suite which I would choose again. Very clean. Hotel was full, however we were not disturbed once. Great bar and amazing food at restaurant. Location was brilliant, quiet location but within a 1 minute walk of the main areas.

A small welcome pack including more coffee pods and water put in the fridge so it's cool would have made our stay even better.