The accommodations was just perfect Hotel in a great location 10-15 minutes walk to the old town With secure underground parking for our motorcycle Spotlessly clean modern air conditioned rooms with everything You need Excellent staff there’s nothing to much trouble for them Good cafeteria adjoining the hotel with good friendly service With a very special thanks to Diego hotel manager for all his help We will be back Mark & Hilary

Nothing

Very comfortable hotel. The staff at the hotel and in the adjoining cafe were just great, very welcoming. Diego, the manager is a really pleasant guy and full of information. As we reserved through "Booking.com" we had free parking. The hotel really is about 15mins walk from the escalator that takes you up into the town. If you don't use this, you can walk up the road to the where the bulls are released for the bull run (thanks for the tip Diego). Very interesting. Just another quick note - despite some comments made about the location, the area felt very safe, some interesting shops and friendly shopkeepers.

There was nothing we didn't like.

This hotel had free secure parking underground which for us was very important when you are traveling with your car and belongings, the hotel was smaller than I expected, but very modern, spotlessly clean and were made feel very welcome and comfortable from the moment we arrived to the moment we left, please note the dining area is a little Gem we had a lovely simple evening meal and delicious breakfast there and the ambiance was lovely as were the staff, five stars from us 👍🏻

Sound proofing could do with improvement between rooms

Warm efficient welcome and check in. Extremely comfortable. Clean. We enjoyed the 20 min walk to the old town. Our 2nd stay and we would happily stay again. A good supermarket nearby and a coffee shop about 5 min walk away served great pastries and coffee. The cafe attached to the hotel was good as well. Parking was very easy. Love the hotel and love Pamplona.

Walls a bit thin but this did not stop our enjoyment because the hotel was very quiet overnight.

Hotel was lovely, staff welcoming. There was a restaurant/ bar next door attached to hotel that we used for eating in. The town was a short walk from the main hub - The weather wasn't great - so we stayed nearby. The facilities were lovely in the hotel. It had a lift I could use instead of stairs for my mobility.

Parking - tricky outside in the road, so drop off was difficult. They had an underground car park - which was tricky to get round - ok if you had a mini!

Only 1 hotel that I have booked in 17 trips to Europe had as good a bed as hotel Pamplona plaza room 2. The shower was a nice size where you have room to move around while waiting to get the right temperature. The controls were simple (1 for temperature and 1 for amount of water). The air conditioner was superb it kept a nice temperature. The safe was good size. The staff Sylvia, Rebecca and the gentleman were all very helpful for sightseeing and knowledge of the very nice area that was close to train station.

I didn’t spend much time in the room so not an issue not many tv channels.

The hotel was very conveniently located a short walk from the ascensiors to the old city, and the staff were helpful and congenial; they were happy to tolerate our mediocre Spanish and had sufficient English to help clarify anything that was not clear to us. Our room was very clean, perfectly adequate for our needs, with a good shower, plenty of power points and air conditioning. The wi-fi was occasionally a little spotty but we managed to get done everything we needed on-line. We did not have breakfast, but it was available.

The room lighting was located directly above the pillows which meant that it was difficult to have a little light at night without being blinded by lights overhead.

I was in Pamplona for work - I picked the hotel based on it's proximity to the train station (I was coming from Barcelona via train) - and indeed the hotel is only 10 min walking distance which makes it very convenient. I was very thankful to the hotel staff for allowing me to check at out at 1 pm (although the official check out was at 11) at no extra cost. Because my train back to Barcelona was in the evening and I had a conference call to attend, the staff also allowed me to use their conference room for 3 hours whilst I waited for my train -where I could continue to work undisturbed - this was incredibly generous. If I ever go back to Pamplona for work, I will definitely be staying in this hotel again :)

I was a little disappointed by the breakfast offering. I had paid extra for breakfast and the only thing on offer was two different types of sandwich/toast with orange juice and coffee. It would have been great if they had something to offer for those who can't eat gluten or are on a low carb/keto diet - maybe a pot of yogurt or eggs as an alternative? :)

Shower was amazing,really piwerful.Room a good size.Parking booked in advance.Dog friendly. Superb breakfast..well worth the extra. Lady on reception when we arrived went out of her way to help my wife with hot water we desperately needed,and sorted the Tv out too..such a friendly, helpful person..( friday 5th evening- think her name was Adrienne?).

Parking was on the 3rd floor down..access to a slot was tight!! No kettle in the room and was unsure wether the complementary water had a charge( removing the bottle as a memento was 20e!).

Location was good. Just a short walk from the Rail Station. And a lovely riverside walk to the Old City. Near Cafes and Supermarkets. Hotel room was a good size, very comfortable bed, good water pressure, good Wifi. Staff friendly and helpful. Good breakfast from the Cafe downstairs.

Walls a bit thin and could hear neighbours arriving and settling in, Still had a good nights sleep though.